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Fantástico 8,2
basado en 1033 opiniones

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Fantástico



basado en 1033 opiniones
  • Estado/limpieza del hotel 8,7
  • Servicios 8,9
  • Ubicación 7,5
  • Comodidad en la habitación 8,8
  • Atención del personal 8,8
  • Calidad-precio 7,9
  • Restauración 7,6

Fernie B. de Filipinas
Familias (niños pequeños)
1 noche in mayo de 2014
Cool Lagoon
Lagoon, Room, Staff
Escrito el 02 noviembre 2014

Michael A. de Filipinas
Familias (niños pequeños)
2 noches en octubre de 2014
not good experience
Bad experiences: 1. I booked 2 rooms for my family 2 months ahead. The hotel gave us 2 room located in two different building, though the 2 rooms were booked together. Worse, when we asked to transfer 1 room for the 2nd night, they were charging us additional $50. In the first place, it was the hotel's short coming when they assigned 2 rooms in 2 different buildings for my family, they dont know how to coverup for their short comings. 2. While my 3 year old daugther was using the kids Kayak, she was stopped by the staff and saying it is prohibitted to use the kids Kayak without a paddle. So I requested for a paddle but the staff said all the paddles were deffective. So i said, i will just push my child's Kayak, but the staff said it is really prohibitted without a paddle. In the first place, it was the hotels shortcoming of not providing the paddle but they know how to coverup for this short comings. Another annoying thing is that the staff repeatedly asked for our room number, why? 3. My son left his ATM card in the room when we checked out, his name is well written in that ATM card. We were asked to identify what was left behind if it is really ours, why the need to asked if we were the one stayed in that room and the name of my son is already written on the card. 4. The lagoon is concrete painted with white paint, water is salted. Doesn't look good in actual compared to advertise pictures. Total experience not good, will not comeback here anymore.
Escrito el 01 noviembre 2014

Beverly C. de Filipinas
Familias (niños pequeños)
1 noche in octubre de 2014
Off peak season
I love the exclusivity of the place, it's very safe and I like that you cAn do a lot of things!
Didn't get the chance for a spa
Escrito el 29 octubre 2014

Neil S. de Reino Unido
Familias (niños mayores)
5 noches en octubre de 2014
Good value for a short relaxing stay
Staff, spacious pools and kids activities
The staff were extremely pleasant, helpful and polite. Plenty of activities for the kids to enjoy and the large spacious pools make for a relaxed atmosphere as it was never too crowded. The hotel was undergoing renovation works when we were there and the restaurant choices were a bit limited. A bit too isolated for a long stay but perhaps this is what makes it so relaxing.
Escrito el 27 octubre 2014

Kurt F. de Estados Unidos
Familias (niños pequeños)
2 noches en octubre de 2014
Impromptu Vacation
Variety. Several venues for dining which made the stay unique. All restaurants were well maintained and staffed.
Agoda made this mini vacation affordable. Rooms were very well laid out and maintained the Plantation theme throughout. Safe place to let your kids explore and enjoy!
Escrito el 25 octubre 2014

susanne C. de Reino Unido
Parejas
5 noches en octubre de 2014
Wonderful stay
Kind and friendly staff, lots to do at the resort, excellent dining options.
We had a very relaxing stay.
Escrito el 24 octubre 2014

James B. de Reino Unido
Parejas
5 noches en octubre de 2014
Been back a few times is showing signs of slipping
Pool areas and general layout is phenomenal, beautifully sculpted grounds, nice rooms
Been a number of times and last visit was not as good as previously. Gym closed, Main restaurant closed and then other parts of the resort blocked off for private functions in the day and in the evenings, this hotel needs to think about whether it wants to remain as predominantly a hotel or whether it prefers to be an event venue, as this last time it didn't really work as both full time.
Escrito el 23 octubre 2014

TAN M. de Singapur
Familias (niños pequeños)
2 noches en abril de 2014
fun family place...
great amenities... great pool... great hospitality
It was a fun experience... i would not mind returning...
Escrito el 19 octubre 2014

Joanne J. de Hong Kong
Parejas
3 noches en octubre de 2014
Great service! VERY NICE SPA!
Staff Performance, Spa, pool
Service: From morning till night, everywhere you go inside the hotel, their staff always give you a big smile and greeting! Due to renovation sometime they will have noise ( daytime ), they will inform you ( with time frame ) over the phone and apology. We joined their cook with chef package, have a very nice conversation with chef and serving staff. They even called me afterward offering receipt. Very sweet! Spa: MUST GO! Very nice and relax place, we booked full body massage, they gave us a cozy private room with toilet, shower and outdoor bathtub, you can relax as long as you want after massage. Beside you can access their three outdoor and one indoor Jacuzzi even just go for foot massage ( also as long as you want )! We can't wait to book different treatment right after our full body massage. And the way they massage you is very comfortable, made you so relax! (I tried quite few spa before, banyan tree, Maldive resort, Langham hotel and so on.) Staying: Quite cozy place, we have pool access which they called water edge room (something like that), very nice environment with three salt water pools. But their private beach is not nice, since this is my second time to Cebu ( first time in this hotel), so it's not really that important. Food: We was looking for breakfast ( next day morning ). I understood that due to renovation, one of their restaurant was closed, however beside one tinny small cafe in hotel lobby, only one restaurant which just provide breakfast buffet. Of course you can order room service, but it would be a good idea to have it outside of your room since people will stay for couple days. I have to say they need lot of improvement on their food! I tried all their restaurants ( except some buffet events at night ), most of their dishes added their local favor sour and sweet ( just way too much sour and sweet), and some Japanese/Korea food is not really that type of taste. Western cuisine is passable.
Escrito el 16 octubre 2014

Joy Y. de Filipinas
Familias (niños pequeños)
1 noche in julio de 2014
A great way to relax
relaxing, clean, good staff
This hotel is a great way to escape the busy day to day life. It is very relaxing and the staff are really good.
Escrito el 14 octubre 2014