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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapur 098269 (Ver mapa)

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Área: Sentosa Número de habitaciones: 364

comentarios de clientes de agoda

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Muy Bueno
Calidad-precio
7,2
Ubicación
8,3
Atención del personal
8,0
Estado/limpieza del hotel
8,1
Comodidad en la habitación
8,0
Restauración
7,2
Parejas (1830)
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Rosendo G. Parejas Spain, 30 de octubre de 2012
hotel tematico en linea de los otros de la misma

hotel moderno de nueva construccion
7,7
Nada especial a destacar durante mi estancia. Es un hotel de nueva construcción. Buenas instalaciones muy modernas temáticas del rock. Tiene la categoría de Hotel de 5 estrellas pero aunque están muy bien las instalaciones, limpieza, habitaciones confortables,bonita piscina exterior, gimnasio abierto las 24 horas, ..., debería tener la categoría de 4 estrellas superior pero no está a la altura de un cinco estrellas.
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Faridah R. Parejas Singapore, 1 de septiembre de 2015
Fantastic Hotel

The beautiful spacious room,the lobby,the decor
8,3
Awesome
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Wai H. Parejas Hong Kong, 1 de septiembre de 2015
slightly disappointed

Bedding, music
7,7
Good: The bed is super comfy which is the best thing of the hotel. Pillow is so soft. Room is overall spacious. Pool with man made beach is nice, prefer a slide! Close to USS and casino. Improvement: Main selling point is music but there is no port from the Hifi to connect with iPhone 6.....quality of bathroom amenity looks quite cheap...front desk is so far so good, not up to 5 star standard.
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Ma T. Parejas Philippines, 29 de agosto de 2015
Very good location

Location, food, and confort
7,3
Basically very good. Near in all attraction and good food to fined
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Noratasha S. Parejas Singapore, 24 de agosto de 2015
Average, no free wifi.

Location only.
6,3
Happened around 10+++pm. Our room had a faulty tv, front desk took ages to answer. Out of the 10+ times I called, answered only once. Had to call the operator instead who was much more helpful. Toilet could not be flushed the whole night. It was okay the next morning. No free wifi. Gave in and decided to pay but could not log in at all. Crappy 3G/4G service all day long! This is my 2nd time staying here.
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Hui X. Parejas Singapore, 23 de agosto de 2015
Great Location; faulty items; slow service

The location of the hotel since its near to the Universal Studios. The large swimming pool however people from the nearby hotels can use the pool too.
7,3
Stayed in the Pool View room. Rather disappointed with the overall service as compared to the Hard Rock Hotel i stayed in Penang. Upon check in at 3pm, the fridge was faulty and i waited & waited till 4.45pm before someone came to replace a new fridge. Talk about 5 star. Asked for the complimentary monorail tickets and was told it was given together with the room key cards however there was nothing other than a piece of paper telling people to purchase the Halloween tickets for a discount. Went to the swimming pool and the pool bar was closed for 2 days straight over the weekends and yet there was a sign indicating its open from 11am. Spent SGD$600 for 3 Stars service in a 5 Stars hotel.
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Sara P. Parejas Australia, 17 de agosto de 2015
Excellent

Bed was comfortable, Room was large and Staff were friendly.
8,3
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Wong W. Parejas Malaysia, 8 de agosto de 2015
Pleasant

Pleasant location,view
7,7
Its was a good location away from the city but wish the hotel of 5 star rating should at least provide free wifi 2 in the rooms for hotel guest
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Qianhao Y. Parejas China, 5 de julio de 2015
Decorating's getting old. Staff don't smile

Just a normal hotel
7
I was at this hotel four years ago and this is my second time. At that time I enjoyed it quite a lot. But this time, the decorations are wearing out I think. The iPhone/iPod chargeable alarm by the bed side is still for iPhone 4 or lower, no transfer charger is provided, I don't understand why that machine still is there if it does not support updated phones. Room service staff in the corridor don't greet the customer. I don't know if it is the way they do in singapore. I am just so not used to this cold manner. Maybe too many people pass by and if they smile or say hello will make them impossible to do their jobs? I don't think I will choose this hotel next time.
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Sng S. Parejas Singapore, 23 de junio de 2015
30th anniversary staycation

Location, ambience and the pull out bed
6,7
First time staying in hard rock. The staff are friendly and location superb. One thing I like to comment is that the room was a bit dark. Maybe can add some kind of extra lightings . Other than that it was a pleasant experience.
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