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Fantástico 8,1
basado en 758 opiniones

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Fantástico



basado en 757 opiniones
  • Estado/limpieza del hotel 8,2
  • Servicios 7,1
  • Ubicación 8,0
  • Comodidad en la habitación 8,2
  • Atención del personal 8,4
  • Calidad-precio 8,4
  • Restauración 7,2

Kim T.
Vietnam
25 agosto 2014
Hanoi Serenity Hotel 2
good
good

Kirsten M.
Alemania
15 agosto 2014
Okay but not fabulous
Friendly staff, good restaurant request, lift
It was okay, especially for the price, but the rooms have no outside windows

Thi N.
Vietnam
22 julio 2014
Centrally location. Good price
Centrally location. Good price.

Grace B.
Reino Unido
14 julio 2014
Excellent as always
size of room, location, staff

Graeme T.
Reino Unido
27 junio 2014
Excellent base for Hanoi
Location, wonderful staff, spacious rooms
Stayed at this hotel in 2011 & returned in 2014 - this says it all. Great location for visiting Hanoi. staff were great, good breakfast & would highly recommend for any traveller.

HONG Y.
Malasia
06 junio 2014
value for money but the hotel need refurbish
price, friendly staff with good english
Pleasant expect some is not well maintain, It would be great if it is well maintain and refurbish.

Tu N.
Vietnam
06 junio 2014
staff were not flexible
center , quiete , safe
bed

Jose I.
Filipinas
04 junio 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.

Thi L.
Vietnam
23 mayo 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter

Randhir P.
India
15 mayo 2014
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.