Volver a información del hotel

2015
Fantástico 8,5
basado en 2581 opiniones

Comentarios recientes de clientes

Seleccione el tipo de cliente
Fantástico



basado en 2581 opiniones
  • Estado/limpieza del hotel 8,7
  • Ubicación 8,2
  • Comodidad en la habitación 8,7
  • Atención del personal 8,7
  • Calidad-precio 8,7
  • Restauración 7,8

LAI K.
Singapur
17 noviembre 2013
Highly recommended
Large family-suite with large beds
We spent our last day in this hotel and we were all satisfied with everything. We booked 1 family suite for 4 pax. There are two large double beds. The room is located at second floor. There's a staircase to second floor and there's only 2 rooms at this floor therefore the surroundings was quiet. Then we were also satisfied with the buffet style breakfast which offer wide variety of food. Last but not least i would like to deliver my appreciation to their attentive and friendly staff who gave proper guidance in our free and easy trip.

LAI K.
Singapur
17 noviembre 2013
Great Stay
Friendly staff with comfortable room
When we arrived, we were told that the air-cond of our room is spoilt and they are fixing it. The staff then told us that they have arrange another room at their sister hotel for us. Then we were transferred to another hotel immediately. Although it was to our surprised but they managed it quite well. We actually stayed at another hotel on the first night. Overall satisfied with their sister hotel which is located by the main road and it's very convenient.

david T.
Reino Unido
15 noviembre 2013
ver exciting city
clean, modern, happy staff
Very good. Only issue was that airport transfer was free as advertised, but I had to pay at hotel. But cheap anyway.

Nayeem A.
India
15 noviembre 2013
Modern styled hotel with great staff! Book it!
Very clean rooms with a luxurious feel. The Hotel Manager was very helpful in helping organize day trips for us etc..
Very clean rooms with a luxurious feel. The Hotel Manager was very helpful in helping organize day trips for us etc..

chen L.
Estados Unidos
13 noviembre 2013
pleasent
location, servic, value of money

Shirley D.
Australia
13 noviembre 2013
great hotel in quiet street
friendly reception staff, great location
got picked up from the airport for 19USD in a clean and comfortable car.great front reception staff with good english. walking distance to the dong xuan market, hoan kiem lake and local eateries. the hotel is located down a quiet street so it dampens the street noise, room was relatively clean, buffet breakfast was good but was the same everyday however provided a good variety.the hotel organised our day trip to Halong bay for 40usd pp and is a definite must do. would definitely stay at this hotel again.

Bruce L.
Australia
12 noviembre 2013
The Tour desk manager Giang was exceptional
Customer service, tour desk, food and location
Our stay with the hotel was without fault the young Tour Desk mgr Giang was so helpful and knowledgeable in booking our requirements and made our stay great. The staff are very customer service focused.

Geoffrey R.
Reino Unido
11 noviembre 2013
Good base in an interesting city
Location/service/comfort

Randall D.
Estados Unidos
10 noviembre 2013
Excellent value
location, room quality, value
Enjoyable stay, staff were helpful, room was very nice. Liked having a massage right in the hotel. Breakfast was good but not great.

Yip W.
Malasia
09 noviembre 2013
Felt being cheated, fooled by reception.
clean and spacious room.
I experienced bad tricks by one the male reception staff who spoke well in English. When checking in, immediately this staff told me that there is a notice from local authority that there will be a power interruption from evening 6pm to midnite. And, he offered me to move to another sister hotel which located quite a distance. The room he offered me is way lower class as compared to the price i paid for the original hotel room. He kept persuiting me to stay at this lower class room without offering refund or whatsoever comoensation. I finally rejected his offer and sticked back to the original hotel. After i hv checked in the Rising Dragon Palace Hotel for lesd than 2 hours, this staff came again and yold me that the power interruption is now postponed to next day. Look, this made himself and the entire hotel group stupid, unprofessional, unenthical at all. This is causing me having to move up and fown to see room and wasting time.