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Fantástico



basado en 2581 opiniones
  • Estado/limpieza del hotel 8,7
  • Ubicación 8,2
  • Comodidad en la habitación 8,7
  • Atención del personal 8,7
  • Calidad-precio 8,7
  • Restauración 7,8

8,7 Wuttiphat A.
Thailand
24 mayo 2013
Great hospitality in reasonable price
Great hospitality in reasonable price
Good hospitality from staff, great advice from them, Not far from Bar to fun, Reasonable price Great , Thanks

7,3 Colin T.
Malaysia
23 mayo 2013
Good value for money
location, cleanliness and staff
The only problem with this hotel is that access to some of the rooms was through another set of lifts accessible from an intermediate floor.

9 Vetniti L.
Thailand
20 julio 2013
A nice place to stay
Great breakfast, nearby local restaurant, comfortable bed
Being the first time travelers to Hanoi, we had no ideas about where to stay. After reading reviews from Agoda, we decided to stay here. If location isn't your priority, this is the nice place to stay. Hotel locates nearby local restaurant and night market in walking distance. We arrived the hotel in early morning as we catch a train from Lao Cai, then we have to wait at the hotel lobby until front desk come (not 24hrs. reception) and it feel not secure that the door still open but no one there. Luckily, there is a shower room at the lobby, so we had a shower there. Around 06.00, staffs come to work and we understand that we can't check-in yet as it was very early, so we keep the luggage there and ask for a tour price and we bought it at the reception. Most of staffs there are friendly and have good English skill. Breakfast was good, there are no eggs station but you can order with the waiters. We booked for a deluxe room and the room is quite small and there was no view from our room but very comfortable bed. Checked-out process ran smoothly at noon and we keep our luggage at the storage first as we got flight back to Bangkok in the afternoon. Staffs here can call a cab (fixed price, pay at the reception) for us to the airport. Then, we have checked our luggage once arrive at the airport and just got that we forgot 2 Vietnamese hats at the storage which we didn't recognize at first. So, we mailed to them and she informed that her manager will visit Bangkok and will bring the hats back to us. Finally, we got the hats back, really appreciated.

9 David B.
New Zealand
21 mayo 2013
THe hotel was rated as "Fantastic;" met the test
Good bed, good food, good location
Comfortable, attentive, but not too obtrusive and good location as well as fairly close to the airport

8,7 Tung C.
Malaysia
28 mayo 2013
Clean, friendly and comfortable room
Near to shooping areas, centrally located
Good experience because they have a well english spoken staffs and really friendly

8 LEE Y.
Hong Kong
29 mayo 2013
Really a nice hotel.
Staff, Spa, Room

7,3 AMAERTHANATHAN T.
Malaysia
27 diciembre 2013
Excellent Hotel with Excellent service from staff
Friendly and helpful staff . They speak and understand english. Good and comfortable rooms with excellent buffet breakfast
We enjoyed our stay in this hotel with attentive staff who catered immediately to whatever we needed. They also arranged our Hua Long Bat tour and kept our luggage safely for us at no cost. When we returned they upgraded our room to a more comfortable room. We would unhesitatingly recommend this hotel to any one going to Hanoi for the friendly staff, excellent service a good breakfast provided.

6,7 Anthea O.
Singapore
27 mayo 2013
A hotel with good software
Great Staff, great breakfast
Stayed over for 2 nights with my hubby and son. 1st night, air condition suddenly broke down. Within 1 hour from feedback, front office staff transferred us to another hotel under their group. Checked in again for 2nd night, air condition broke down again in the night at about 8. Problem rectified after about 2 hours. Problem recurred in the middle of the night, but we are just too tired to do anything about it until 7+ in the morning when my son is grumbling then i report it to front desk again. This time round, problem rectified it within 30min. I'm really pleased with front office service standards but really found the room temperature unacceptable as it was summer time and outside temperature was about 36degree.

10 Chris B.
Australia
25 mayo 2013
Great place to stay in the fascinating old quarter
Staff, location, cleanliness
The staff where genuinely friendly and very helpful. The hotel is in the busy Old Quarter and would be a tough place to run a hotel, with its small streets and crazy traffic. It is a really interesting place and great to know you have a clean, comfortable base. The hotel itself is modern and stylish. The rooms were great and everything worked as well as they would from the big international players but at a much lower price. The only exception was trouble with the air conditioning at one time but this was quickly sorted out and compensated for. It was record heat and humidity at the time I was there so it is not surprising the system was struggling. The hotel organised every part of my 7 day stay in Vietnam, including the nights when I wasn't actually staying there. It's a great service. I wouldn't have had time to do that the hard way. You should know that there are several other "Rising Dragon" hotels in the chain. This is the flagship one I believe. I can't speak for the others but I highly recommend the Rising Dragon Palace Hotel.

6 Kah L.
Singapore
25 mayo 2013
No comment
No comment
Fairly enjoyable