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Royal Orchid Guam Hotel

626 Pale San Vitores Road Tumon, Tamuning, Guam 96913

comentarios de clientes de agoda

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Satisfactorio

6,8

basado en 285 opiniones

0 opiniones en español

Calidad-precio
6,9
Ubicación
7,9
Atención del personal
6,8
Estado/limpieza del hotel
6,0
Comodidad en la habitación
6,5
Restauración
6,6
Todos los comentarios (285)
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Kwok T. Solo China, 2 de diciembre de 2015
good location and service, but...

location, service, food
6,7
close to the airport, relatively cheap, very friendly staff, but hotel is old in general, no view, room is cold with noisy aircon. Shower water is not hot enough. No refilling of water. Hace to request for refilling Shampoo shower gels.
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Jun Y. Solo China, 27 de septiembre de 2015
Good value for money but ...

size of the room, restaurants
6,7
One of the lady at the front desk is incredibly rude, the rest is fine. In general, the hotel felt not well managed and a bit run down. The room size is very decent that would make most 4 star hotels proud but one can't help but feel it is not well maintained and shows its age. For the price I was paying though, it was good value.
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Eunyoung B. Parejas South Korea, 13 de julio de 2015
so cold~

no
5,7
very cold..
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Gerardo T. Solo Marshall Islands, 15 de junio de 2015
Need more improvement of service
5,7
Este cliente sólo ha calificado el hotel, pero no ha enviado ningún comentario.
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Darren O. De trabajo United States of America, 23 de mayo de 2015
hotel is run down.

bed, easy and free parking,
6,3
Just ok.
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Tom R. De trabajo United States of America, 23 de abril de 2015
Just very ok. But a good value for the money

Location , price, staff
7,3
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Timothy S. De trabajo United States of America, 17 de abril de 2015
Moldy, Humid but Decent Staff at least

location
4,7
There Is a clear a prevailing presence of mold in this building and apparently a lack of any attempt to control humidity. I would not recommend the hotel to a friend or co-worker, though at least I found the staff mostly amiable, though perhaps not entirely competent.
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Ming-Chih C. Solo Taiwan, 16 de abril de 2015
i would never stay here again

1. tony romas
5,3
this hotel is depressing. nice large rooms and bath, but it has not had any work done on it in years. feels old, and depressing inside. plumbing is very bad took one day to get warm water out of the shower. managed to eventually get wifi signal when staff gave me a gadget that boosted the signal. floors in room are worn and old. this hotel was only 10 mins from the airport but it cost $20.00 usd for taxi. taxis are very expensive in guam. many companies are run by koreans, so they sometimes will say they are giving you discounts. actually it is cheaper to rent a car than to use taxis. i would never stay at this hotel again. there was only one thing it had to offer besides 4 walls and some dirty windows and it was tony romas restaurant downstairs that seemed filled at night with many japanese and korean tourist the nights i was there. the royal orchid is less than royal. could not wait to leave it.
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Nicole M. Parejas United States of America, 25 de marzo de 2015
staying in Guam

location, staff & price
9,3
Very pleasant
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Amy I. Familias (niños mayores) United States of America, 28 de febrero de 2015
Glad I only booked 1 night

Location, restaurants in the building, view
6,7
Not a clean room. All the floors were dirty, needing a vacuuming and a sweep. The tub was dusty. The shower had water damage. The linens seemed fresh, but the mattress covers didn't fit the bed. The front desk staff were friendly. But I didn't confront the cleanliness issue with the staff, since we only stayed a half of a night (late flight).
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