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2015
Bueno 7,4
basado en 886 opiniones

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Bueno



basado en 886 opiniones
  • Estado/limpieza del hotel 7,5
  • Servicios 6,6
  • Ubicación 7,7
  • Comodidad en la habitación 7,5
  • Atención del personal 7,1
  • Calidad-precio 7,3
  • Restauración 7,1
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warren T.
Reino Unido
13 junio 2016
Nice location, shame about hotel and staff.
Do not come here if you value customer service or staff you can trust. This hotel lacks both. I booked a airport transfer and they failed to arrive. This was after they had sent a confirmation email. When I asked them about this, the guy on reception just laughed. This is embarrassing for the management image of hotel. The staff speak limited English and do not seem to have motivation to improve. The hotel restaurant is average at best. Unfriendly staff again. The so called majestic riverside view is actually a dried up riverbed with a tiny section of the Mekong river. The hotel claims it won an award on trip adviser..in 2012.

Malinee T.
Tailandia
24 marzo 2016
GOOD LOCATION
GOOD SERVICE & NEAR CITY CENTER

Malinee T.
Tailandia
24 marzo 2016
GOOD SERVICE
GOOD LOCATION

mohd N.
Malasia
11 marzo 2016
Just okay
Value for money

sein L.
Corea del Sur
11 marzo 2016
so so...
Clean the bedroom, Friendly staff
Clean the bedroom, but bad smell in the bathroom. Spiderweb on the ceiling. Delicious breakfast. Friendly staff bue they did not speak English well. Far from the main street. Go too far from Lao Telecom. Broken hotel's bike.

David B.
Reino Unido
04 marzo 2016
Would not stay again
View of the river
The staff were very poor did offer to help with our cases when we arrived or show us to our room. Breakfast was very poor they actually put out one fried egg at a time. Some of the hot food much have there for many hours. The bathroom needed to be completely replaced it was in very poor condition in fact most of the hotel needed a complete overhaul. Would not stay again

konchanh C.
Estados Unidos
02 marzo 2016
Useless reservations
They don't hold my reservations. They have no record of my reservations,I have to show my confirmation numbers in order for me to get a room. It was very confused situation. I made my reservations well in advance.

kazuhiko M.
Japón
25 febrero 2016
Noisy but Spectal view
The music performed at the next restaurant was very noisy at night. But the vews from the hotel restaurant on 5th floor is excellent. Cost performance depends on rooms you'll select.

Romesh P.
Reino Unido
24 febrero 2016
Excellent location and view overlooking the mekong river.
Breakfast is limited. Rooms are large but a bit worn out. Internet is slow.

KIEU L.
Vietnam
15 febrero 2016
Good location, friendly staff
Free transfer to the airport