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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaja, Indonesia 60256 (Ver mapa)

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Shangri-La Hotel Surabaja - Interior del hotel Shangri-La Hotel Surabaja - Restaurante Shangri-La Hotel Surabaja - Discoteca Shangri-La Hotel Surabaja - Spa Shangri-La Hotel Surabaja - Restaurante Shangri-La Hotel Surabaja - Sala de reuniones Shangri-La Hotel Surabaja - Exterior del hotel Shangri-La Hotel Surabaja - Restaurante Shangri-La Hotel Surabaja - Restaurante Shangri-La Hotel Surabaja - Sala de reuniones Shangri-La Hotel Surabaja - Lounge Shangri-La Hotel Surabaja - Gimnasio Shangri-La Hotel Surabaja - Suite Shangri-La Hotel Surabaja - Salón de banquetes Shangri-La Hotel Surabaja - Habitación Shangri-La Hotel Surabaja - Interior del hotel
Shangri-La Hotel Surabaja - Interior del hotel Shangri-La Hotel Surabaja - Habitación Shangri-La Hotel Surabaja - Restaurante Shangri-La Hotel Surabaja - Instalaciones Shangri-La Hotel Surabaja - Lounge Shangri-La Hotel Surabaja - Baño Shangri-La Hotel Surabaja - Baño Shangri-La Hotel Surabaja - Baño Shangri-La Hotel Surabaja - Baño Shangri-La Hotel Surabaja - Vestíbulo Shangri-La Hotel Surabaja - Spa
Área: Mayjen Sungkono Número de habitaciones: 368
Wifi gratuito

comentarios de clientes de agoda

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Fantástico

8,3

basado en 238 opiniones

Calidad-precio
7,8
Ubicación
8,3
Atención del personal
8,4
Estado/limpieza del hotel
8,5
Comodidad en la habitación
8,6
Restauración
8,3
Todos los comentarios (238)
Ordenar por:
Tony C. De trabajo Malaysia, 20 de noviembre de 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7,3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Breton J. De trabajo France, 6 de noviembre de 2014
Excellent stay

friendly and efficient staff, location
8,3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. De trabajo France, 5 de noviembre de 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location
Martinus S. Familias (niños pequeños) Indonesia, 12 de octubre de 2014
Great Hotel

Nice, Clean, Comfortable
9,3
Great Hotel, good location, the room is big and clean.
Henny T. Grupo Indonesia, 12 de octubre de 2014
Shangri-La Hotel
6
great god execlent thank u
Christian L. Familias (niños pequeños) Indonesia, 2 de octubre de 2014
Old Room bad smellq

Clean, Location, Pool
8,3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Yacob M. Parejas Singapore, 28 de septiembre de 2014
Great best

Friendly, clean and near shopping mall
10
Great and enjoyable
Hong J. De trabajo Indonesia, 16 de septiembre de 2014
Good hotel for business, nice room

Large room, good food, clean eviroments
7,7
I enjoy stating in Shangri La, it is right location to reach all the place.
Ika R. De trabajo Indonesia, 16 de septiembre de 2014
The hotel is old and the service not that good

The breakfast , room and bathroom
6,3
I don't like the front officer / receptionist, they are lazy and don't know to treat their guess very well , should be five start hotel are really know about this .
Ross M. Parejas Australia, 10 de septiembre de 2014
Very nice hotel with exceptional service

Service; pool patio; pub / disco
8
Had an executive room but not on the club floor - room and amenities were very good but, one criticism, the horizontal surfaces sorely needed dusting. This hotel has the best trained staff that I have ever encountered (maybe not the person responsible for dusting). Friendly, efficient and attentive - every one of them, every time. They provide a limited shuttle service to the nearby Metro Mall but you will need a taxi to get over to Tunjungan Plaza - not far but expect 20 - 30 minutes. Evening taxi from airport took an hour on the toll road, return trip at 10:00 am took just 20 minutes. Breakfast buffet was good. Evening a la carte in same resto was very good and pricing reasonable.

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Shangri-La Hotel SurabajaShangri-La Hotel Surabaja - Interior del hotelShangri-La Hotel Surabaja - RestauranteShangri-La Hotel Surabaja - DiscotecaShangri-La Hotel Surabaja - SpaShangri-La Hotel Surabaja - RestauranteShangri-La Hotel Surabaja - Sala de reunionesShangri-La Hotel Surabaja - Exterior del hotelShangri-La Hotel Surabaja - RestauranteShangri-La Hotel Surabaja - RestauranteShangri-La Hotel Surabaja - Sala de reunionesShangri-La Hotel Surabaja - LoungeShangri-La Hotel Surabaja - GimnasioShangri-La Hotel Surabaja - SuiteShangri-La Hotel Surabaja - Salón de banquetesShangri-La Hotel Surabaja - HabitaciónShangri-La Hotel Surabaja - Interior del hotelShangri-La Hotel Surabaja - Interior del hotelShangri-La Hotel Surabaja - HabitaciónShangri-La Hotel Surabaja - RestauranteShangri-La Hotel Surabaja - InstalacionesShangri-La Hotel Surabaja - LoungeShangri-La Hotel Surabaja - BañoShangri-La Hotel Surabaja - BañoShangri-La Hotel Surabaja - BañoShangri-La Hotel Surabaja - BañoShangri-La Hotel Surabaja - VestíbuloShangri-La Hotel Surabaja - Spa


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