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Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos, Ciudad de Macao, Macao (Ver mapa)

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Área: Ciudad de Macao Número de habitaciones: 408
Wifi gratuito

comentarios de clientes de agoda

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Excelente

8,3

basado en 1835 opiniones

Calidad-precio
8,0
Ubicación
8,3
Atención del personal
8,7
Estado/limpieza del hotel
8,9
Comodidad en la habitación
8,7
Restauración
7,5
Todos los comentarios (1835)
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Ivan P. Parejas Spain, 3 de marzo de 2013
Muy buen hotel

Buena localización
9,3
pase una sola noche en este hotel, ya que fui desde hong kong. nos dieron un upgrade a una habitación mas lujosa que la que habíamos reservado por lo que era muy amplia y con unas vistas estupendas. tiene todo lo que se puede esperar de un hotel de 5 estrellas y más, ya que hay un casino en el mismo edificio. está situado a un corto paseo de la zona más centrica y turística de macao. hay minibuses que van desde el puerto al hotel cada 15 minutos, lo que fue muy de agradecer.
Fionne L. Parejas Malaysia, 23 de agosto de 2014
worth a stay!

room view, room condition especially loccitane
8,7
great!
Herwin N. Parejas Malaysia, 23 de agosto de 2014
Reasonable hotel at Macau close to major attractio

Price, club floor access & free buffet tea
6
This was our first stay at Sofitel Macau. +ve about the hotel include club floor access plus complementary buffet tea. -ve about the hotel include smell of cigarette at room on non-smoking floor (even though staff was helpful and they have quickly arranged a new room for us), slow lift response, and long queue at breakfast. Otherwise, stay was reasonable pleasant.
Ashley W. Parejas United Kingdom, 21 de agosto de 2014
Exceptional Staff Performance.

Helpful Staff, Quality Facilities, Location.
8
Incredibly helpful staff make any length of stay great at Sofitel. Ideally located away from the main Cotai casino area, the Sofitel provides a relaxing atmosphere with the historical Worlf Heritage area on your doorstep.
Dennis C. Solo Singapore, 16 de agosto de 2014
Not value for money
3,3
Inconvenient...no shuttle buses ..no taxis
Ho K. Solo Hong Kong, 16 de agosto de 2014
Great location hotel with beautiful view

location, view, convenience
7,3
Kum C. Parejas Singapore, 14 de agosto de 2014
Good stay until.....

Room fantastic, toiletries great. Hotel smells great.
8,3
We were very satisfied with everything about the stay. They go the extra mle by sending a cake on the day of my birthday. However, we tried to get a taxi for almost 45minutes, were unable to get a taxi to the airport. We want to Thank Ken the bellboy who run around stopping taxi for us.
Tsz S. Parejas Hong Kong, 7 de agosto de 2014
luxury hotel

swimming pool is pretty but too small, room service is good, not too crowded
8,3
i've got free upgrade to luxury room and so comfortable . we ordered room service which is very great for the foods. however the buffet breakfast is not good that we have to wait more than 25mins for 2 egg benedicts and even the muffin is not toasted. it is disappointed.
Andy A. Familias (niños pequeños) Indonesia, 7 de agosto de 2014
Say NO to Sofitel Ponte 16
5
it was terrible especially the Ponte 16 Casino. Just imagined the casino is lack of drinking water. Hide the drinking water at the corner of the restaurant inside the casino main floor. You cant find it eventhough the staff rolling the drinking cart. yet all the casino staff & cleaning service staff are impolite...i've been screamed loud by the cleaning service when i tooked a few bottle of drinking water @ the corner. I have no idea what she is talking about, bcoz she spoke Cantonese. Their english & mandarin are so poor, cant help u anything. I suggest dont stay here for your entire life!
Lee K. Parejas Hong Kong, 7 de agosto de 2014
Great experience

Good accessibility, great environment and facilities
9,3
Feeling great to stay and take rest at the hotel. Lots of restaurants nearby. Though the air condition and wifi service got rooms for improvement.

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Comentarios de clientes - Sofitel Macau at Ponte 16 Hotel, Macao

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