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Swissotel Merchant Court Hotel

20 Merchant Road, Clarke Quay, Singapur

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Fantástico

8,2

basado en 1414 opiniones

4 opiniones en español

Calidad-precio
7,6
Ubicación
9,3
Atención del personal
8,1
Estado/limpieza del hotel
8,4
Comodidad en la habitación
8,4
Restauración
7,5
Parejas (1414)
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Jorge F. Parejas Spain, 5 de septiembre de 2009
muy caros

Lo mejor es la localizacion, muy cerca de la parada del MRT y también de la zona de ocio
6
Estuvimos 2 noches en el hotel. La primera noche,hacia las dos de la mañana sono la alarma antincendios y despertó a todo el hotel. Estuvo sonando durante más de 20 minutos. Al parecer alguien habia estado fumando en una habitación para no fumadores. Mi mujer tarda bastante en conciliar el sueño.Tras quejarnos nos dijeron que no era culpa de ellos el que sonara la alarma y tampoco nos dieron ningún tipo de explicación.
Consejos: vida nocturna: Esta muy cerca de riverside, para ir a cenar y encontrar un montón de restaurantes cerca.
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Peter C. Parejas Australia, 5 de enero de 2016
Disappointing

Location, Reception staff, Booking in
6,3
Shower had mold in the grout, similar issues with toilet and other areas of bathroom. Hotel under renovation f which we had no prior knowledge.
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Ian W. Parejas United Kingdom, 4 de enero de 2016
Good location, great staff, rooms under renovation

staff are very helpful and professional to sort out problems, location is perfect, good breakfasts
8,3
This is an older hotel currently under renovation. - location is perfect literally outside the MRT at Clarke Quay, walking distance to Clarke Quay, Boat Quay, China Town, Marina Bay area. Basically all the centrally located areas you'd want to visit. - Facilities at the hotel are good. Nice pool -not huge but decent, well equipped gym, nice restaurant with good breakfast - Hotel is under renovation until end of 2016. In a jan 2016 they have finished renovating the lower floor bedrooms and are currently doing the upper 3 or 4 floors. In a few months they will start the middle section. The reception is also under renovation as is the spa which is currently closed. Work is mon to Fri 9-5. - The renovated bedrooms are improved over older ones. New bathrooms with large shower replaces bathtub. Everything is new. Room is more open as they seem to remove some of the wall at the entrance. Definitely get a renovated room. - I had some issues during my stay - aircon that failed to reduce the temp below 25C which wasn't fixable so the manager Anna quickly arranged a choice of alternative upgraded rooms "advantage room". These are more spacious maybe 25sq m vs 20 and overall a better experience. She did a great job. - overall this is a hotel I would go back to especially once the renovations are complete. A hotel close by is the modern Park Royal. However this hotel has weirdly fitted out bedrooms, poor staff service and a narrow pool that may look great on photos but has virtually no guest space around it. Overall there's just something about it that makes staying here feel very detached. No homely feeling. If you want an alternative look at the hotels in marina bay Pan Pacific is stunning if you can afford it. Not as convenient but have wow factor and fantastic service. Swissotel Stamford has amazing views but with the reception in the shopping mall lacks a good vibe. Furama down the road is an ok cheaper option - business type hotel.
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Ian M. Parejas Australia, 4 de enero de 2016
Great Holiday

Location , Cleanliness of rooms , friendly staff
9,3
Great location at Clarke Quay , our room was unbelievably fresh and clean every day with even some of my shirts Id left over a chair neatly folded up for me. great staff all very friendly. Right in amongst the best drinking , eating and entertainment areas.
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John L. Parejas United Kingdom, 18 de diciembre de 2015
A comfortable stopover

convenience, location, staff
9
The hotel is currently being re-furbished and this causes some problems - but not evening or night
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Jun R. Parejas Philippines, 8 de diciembre de 2015
Superb

Staff location and room
10
Very convenient. Just at the exit of Clarke quay station. Super accessible and worth your stay
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Brent D. Parejas United States of America, 6 de diciembre de 2015
Great Hotel!

Location, Staff & Value for Money
9,3
We booked a 1-day staycation for our 11th anniversary weekend. 2 reasons we chose this hotel... it was the hotel I first met my husband and that it has this little water slide for kids. We planned to bring the girls to enjoy the pool. Unfortunately, it rained heavily after we checked in so the kids didn't get to even see the pool! While checking in, the staff ask if we stayed at the hotel before and hubby told them we stayed there 13 and half years ago and this was our anniversary weekend. The guy upgraded us to an executive room on the 10th floor! We were very grateful for the gesture. The bellboy who brought up our luggage gave us a room orientation, everything from how to operate the coffee machine to locking/unlocking the safe deposit. Our girls had a blast on the king bed because the linens were so comfy! They even had a pillow menu whereby you can choose any kind of pillows from the a'la carte menu. We left the room for the mall and dinner. Few hours later, we were surprised to find a bottle of wine, 2 wine glasses and a card from the management wishing us a happy anniversary. Next morning, we had ordered in-room breakfast and they pushed a cart of breakfast. Waffles was not that impressive but the eggs on toast, hashbrowns were good. Their little jars of jams were awesome! All in all, it was the best staycation we had ( tried Carlton, Studio M, Hotel M etc ) and we can't wait to go back there again! This time, we have to go to the pool! :) Lastly, we thank the management and the staff for their great customer service!
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Meng K. Parejas Singapore, 30 de noviembre de 2015
A little bit of shortcomings but overall is great

Cleaniness, Location, Price
8,3
There is a bit of shortcomings like 1) There are no toothbrushes and shaving kit (perhaps staff has forgotten to replenish). 2) They had forgot to give me my morning paper. However, overall was great as the room is clean and big enough for a few visiting guests, the location is great with restaurants and pubs nearby. The price is reasonable too.
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Cecilia K. Parejas Singapore, 29 de noviembre de 2015
review on 29 nov 15

cleaniness, location and nice pool
9
Overall very good but feel that air conditioning was not cold enough and the room was quite small.
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Mohamed M. Parejas Maldives, 27 de noviembre de 2015
It was a perfect stay

Staff, room and location
10
It was a perfect stay very helpful n friendly and attentive staffs superb location b room was v cozy n spacious and clean enjoyed everyday
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