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The Excelsior Hong Kong

281 Gloucester Road , Causeway Bay, Hong Kong 35301

comentarios de clientes de agoda

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Muy Bueno

8,0

basado en 819 opiniones

0 opiniones en español

Calidad-precio
7,3
Ubicación
9,0
Atención del personal
8,0
Estado/limpieza del hotel
8,0
Comodidad en la habitación
8,1
Restauración
7,6
Todos los comentarios (819)
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Caroline C. Parejas Philippines, 19 de enero de 2016
Good hotel, rude housekeeping

Location, location, location
7,7
It was good except for one housekeeper who is very very rude.
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Richy R. Familias (niños mayores) Philippines, 6 de enero de 2016
Great cust. service experience

Customer Service, Location, Quality
10
I am a frequenter in Excelsior and I am always met with quality and service delux on my every visit. However, on this particular stay of mine, I was a bit dismayed as our rooms were surrendered to us at 5:00pm instead of the supposed 2pm check in. However, Max, the GM came to me with great complimentaries to compensate the inconvenience, also explaining how full the hotel is given that it's New Year's Holidays. Kudos to Him and his staff for owning their shortcomings and offering compensation. If you'd ask me now, I will still patronize The Excelsior and highly recommend it to friends and family. After all, the hotel is always giving justice to its name - excelence!
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May B. Familias (niños mayores) Philippines, 2 de enero de 2016
My review for hotel

near shopping area, mrt, harbour
6,7
Great
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Yin M. Parejas Hong Kong, 31 de diciembre de 2015
Lovely stay!

Staff, location, price
8,3
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Lokman Y. Familias (niños pequeños) Singapore, 28 de diciembre de 2015
Convenient location

Location, customer service and room size
9,3
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Louis W. Parejas Canada, 21 de diciembre de 2015
Hotel was run down not what it used to be.

Location
4,7
Not good at all
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Alexander F. Solo United Kingdom, 20 de diciembre de 2015
Excelsior Hong King

Atmosphere - location - friendly staff
3,7
Very Good
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John H. Parejas United States of America, 20 de diciembre de 2015
A Nice Welcome to Hong Kong

Staff, room and location.
8
We enjoyed our stay very much. The room was a bit small but the amenities were very good. The staff was very accommodating and we really liked the location. We would definitely recommend this hotel.
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Lesley A. Parejas Philippines, 30 de noviembre de 2015
Good service, good location

Good service, good location, free wifi
9,3
Good service, good location, free wifi
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Erwin B. Parejas Indonesia, 23 de noviembre de 2015
Good location

Location, location, location
6,3
Very satisfied with the location
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1 de 1 comentario
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