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03 mayo 2016 - 05 mayo 2016 | 2 noches
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Información sobre The Westin Resort Guam

Descripción

Ubicado en Bahía Tumon, The Westin Resort Guam el el lugar perfecto para recorrer Guam y alrededores. El hotel no está lejos del centro de la ciudad: a sólo 0.1km de distancia, y normalmente se tarda unos 15 minutos para llegar al aeropuerto. También están al alcance de la mano JP Super Store (centro comercial), Zona de Aventura Mágica y Parque Acuático Tarza, Underwater World JP Super Store (centro comercial), Zona de Aventura Mágica y Parque Acuático Tarza, Underwater World.

En el The Westin Resort Guam, el excelente servicio y las fantásticas instalaciones hacen la estancia inolvidable. El hotel ofrece Seguridad 24h, capilla, tienda, limpieza diaria, equipo de fax para asegurar a nuestros huéspedes el máximo confort.

432 habitaciones distribuidas en 21 pisos, para para proporcionar una estancia agradable fuera de casa. Comodidades modernas como televisión de pantalla plana, moqueta, café instantáneo de cortesía, té de cortesía, espejo pueden ser encontradas en algunas habitaciones.can be found in selected rooms A lo largo del día se puede disfrutar del ambiente relajado de las canoa, snorkel, alquiler de equipos para deportes acuáticos, piscina de hidromasaje, gimnasio. Sea cual sea su motivo para visitar Guam, el hotel The Westin Resort Guam es el lugar perfecto para una escapada emocionante y excitante.
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Características

Servicios

  • acceso para discapacitados
  • adaptado para silla de ruedas
  • ascensor
  • bar
  • bar junto a la piscina
  • barbacoa
  • cafetería
  • caja fuerte
  • cajero automático
  • cambio de divisas
  • capilla
  • check-in/check-out express
  • consigna de equipajes
  • equipo de fax
  • fotocopiadora
  • impresora
  • información turística
  • lavandería
  • limpieza diaria
  • limpieza en seco
  • mascotas permitidas
  • niñera/servicios infantiles
  • piso ejecutivo
  • prensa
  • restaurante
  • sala de TV
  • salas de reuniones / banquetes
  • Seguridad 24h
  • servicio de consejería
  • servicio de habitaciones
  • servicio de habitaciones 24h
  • servicio de lavandería
  • servicio de recepción 24h
  • servicio de transporte
  • taquillas
  • taxi
  • tienda
  • tienda de regalos/souvenirs
  • tiendas
  • traslado al aeropuerto
  • zona business
  • zona de fumadores

Deportes y Ocio

  • alquiler de equipos para deportes acuáticos
  • campo de golf (a menos de 3km)
  • canoa
  • deportes acuáticos (no-motorizados)
  • gimnasio
  • masajista
  • piscina al aire libre
  • piscina de hidromasaje
  • snorkel
  • spa

Internet

  • Wi-Fi en zonas comunes

Parking

  • parking
  • servicio de aparcacoches

Idiomas hablados

  • coreano
  • filipino
  • inglés
  • japonés
  • ruso
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Políticas

Niños y camas supletorias
Bebés 0-2 año(s) Se alojan en la habitación gratis si no necesitan cama adicional. Es posible que la cuna conlleve un suplemento.
Niños 3-11 año(s) Se alojan en la habitación gratis si no necesitan cama adicional.
  • Los huéspedes con más de 11 años son considerados como adultos.
  • Las camas supletorias estan disponibles en función del tipo de habitación que elijas, por favor consulta las condiciones para las habitaciones individuales.
Al reservar más de 5 habitaciones, se pueden aplicar diferentes pol´ticas y suplementos.
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Información útil

Año de la última restauración del hotel: 2006
Cantidad de bares: 2
Coste del desayuno: 27.50 USD
Distancia desde el centro de la ciudad: 0.1km
Distancia hasta el aeropuerto: 4km
Habitaciones / pisos para no fumadores: Yes
Hotel construido en: 1997
Llegada desde: 03:00 PM
Número de habitaciones: 432
Número de plantas: 21
Número de restaurantes: 4
Salida hasta: 12:00 PM
Suplemento parking (por día): 0 USD
Tarifa por uso de Internet : 15 USD
Tiempo hasta el aeropuerto (minutos): 15
Voltaje en las habitaciones: 210
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Comentarios recientes de clientes

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Todos los comentarios (189)

De trabajo (10)

Parejas (67)

Solo (29)

Familias (niños pequeños) (52)

Familias (niños mayores) (18)

Grupo (13)

Fantástico
8,2
Estado/limpieza del hotel
8,5
Servicios
8,7
Ubicación
9,0
Comodidad en la habitación
8,7
Atención del personal
8,2
Calidad-precio
7,5
Restauración
7,2

7,2 Elizabeth T.
Philippines
01 abril 2016
Great location
The hotel was conveniently located within walking distance to restaurants and shops. DFS was a 5 min walk from the hotel which was awesome. The beach also felt more private and was not as crowded as the other side. We booked at the Royal Beach club floor so the rooms were spacious and the beds were amazingly comfy. Although its convenient to have breakfast and cocktails in the lounge, I think the service can be improved. During meal time, they always run out of utensils or at times there is a need to replenish the drinks or food but its quite difficult to ask for assistance since there would normally be only 1 person by the reception who is always busy assisting other guests. But when its time to take the food out, all of a sudden you see 2-3 staff in full force wasting no time to take away the buffet set up! Although the staff are generally friendly, I just don't understand why there is a lack of personnel during peak hours.

10 Ma. G.
Philippines
08 abril 2016
Great location, courteous and friendly staff.
Very convenient location for the Tumon shuttle tram service whhich will get you around Guam, as the bus stop is right in front of the hotel. There is also a free Shuttle bus service that will take u to the hotel from the Galleria duty free shop that runs every 10 minutes. only disappointment: wifi is not free in the room.

9,2 DAGYU L.
United States of America
09 febrero 2016
Great location...
Good location, quiet surroundings, good beach... I enjoyed the snorkeling on the beach right in the back of the hotel, and enjoyed eating meals near the hotel... The location is good that it's not too far from restaurants and stores, and that it's not too close to the busiest area of people and cars... The beds at the hotel were comfortable... The view from the room was okay, could see the ocean partially and sunset from the room.

8 Chang A.
United States of America
31 agosto 2015
Great experience
Friendly crew, excellent location, and comfy room

8,7 LI B.
Hong Kong
08 julio 2015
good hotel facing the ocean
nice staff, good ocean view, comfortable bed
The hotel is located on the Tumon Bay and it is just a few minutes walk away from restaurants etc and so convenient to hang out any time. Air conditioner is a bit noisy but still ok.

8,7 Angela K.
Philippines
29 mayo 2015
Luxury hotel
location, staffs, big rooms

8,7 Angela K.
Philippines
29 mayo 2015
Luxury hotel
location, staffs, big rooms

7,7 jun H.
South Korea
22 abril 2015
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6,7 Hyoun Y.
South Korea
31 diciembre 2014
Mostly OK, but...
location and clean beach
I stayed at the hotel for five nights with my family. It was mostly good, but there was still room for improvement. First off, the toilet seat cover was broken on the first day. I called the service desk and the repairman came quickly to fix it. However, I felt if the staff had checked the room condition more thoroughly, they would have found the problem beforehand and fixed it so that a guest like me won't be bothered to ask for repair. Secondly, the cleaning staff didn't seem to clean the floor while I stayed. I left some piece of plastic wrapping on the floor (not on purpose, but I found it right before I headed for the beach and expected it would be gone after the cleaning staff make up the room). When I came back, obviouly they have made up my room but the plastic wrapping was still on the floor. Since it is a five-star hotel, I expected more thorough cleaning. Lastly, I have read positive comments about their breakfast buffet, but it was below my expectations. The "hot" water was lukewarm, waffles tasted like they have been cooked many hours ago, and the waiting staff didn't smile much in general. If they think their competitors are not only other hotels in Guam but also hotels in similar destinations (like those in southeast Asia), I think the staff should be more hospitable and smiling. Their unsmiling faces were such a striking contrast to the servers I saw in Phuket last year. Overall, my kids liked the sea there so I would probably visit Guam again. And I would probably stay at Westin because of its location. It's close enough to major restaurants and other shopping places but their beach is kind of separated from other resorts, so I noticed it was less crowded. However, I hope I won't experience similar problems next time.

5,7 Robert J.
United States of America
18 diciembre 2014
Not 5 stars
Gym, pool, free club soda in executive lounge
Air conditioner did not work well and it was unbearably hot,especially during the peak h ours of the day. Finally changed rooms on 3 night. Stayed on Club Lounge level with access to executive lounge. Food during cocktail hour was sub-par. Coffee was weak and espresso machine wasn't working. Rooms are old and very dated. Stairwells were filthy with food and trash on the floor. The place is surrounded by ADULT stores, massage parlors and other inappropriate surroundings for small children. This is a 3 to 4 star hotel at best. I understand Guam is an island but I assessed it from an international standard. I am a expat who travels in Asia at least 2 or 3 times per month.

Los impuestos y cargos por servicios son por lo general son recargos que Agoda paga al hotel. Para más detalles, por favor consulta los Términos de Uso de Agoda. Los impuestos y cargos por servicios puede que comprendan los gastos de Agoda por gestionar la reserva.


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