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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
458 reviews

Value for Money
9.2
Location
9.4
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
8.9
All reviews (458)
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Siobhan S. Families with older children United Kingdom, August 17, 2013
Brilliant hotel in the heart of the old quarter

friendly staff, location, breakfast
10
A brilliant few days in the middle of the old quarter. Staff couldn't have been more helpful and really seemed to care that everything was perfect. Rooms were quite small and no view but I think that is fairly normal in Hanoi old quarter as there isn't any room in the narrow buildings for windows.
Keith P. Couples United Kingdom, August 12, 2013
great location. great staff

location, staff friendly and hepful
9
Very good. Will recommend it to others and go back again if am in Hanoi
Mohan M. Couples New Zealand, August 6, 2013
Boutique Hotel - Central location & Great Service

Central location - Easy access to the unique shopping and culture of this town; Very helpful and attentive staff all with a smile. Personalized due to small size
9
The stay was excellent. this is a boutique hotel with very helpful and efficient staff. They anticipated our needs and were happy to help with all arrangements. Our stay was in two separate periods separated by a day, when we visited Halong Bay. We were checked-n for both the stays on the first day. same time, our luggage which we had left behind was already in our room when we arrived from Halong Bay. These small touches made the stay memorable.
Okuzono M. Couples Japan, August 5, 2013
Convenient

Centere of teh Hanoi Old quarter, Freiendly reception staff, Good enough breakfast
9.3
Laven R. Couples Australia, August 1, 2013
Very good hotel, excellent location and service.

Service, location and price.
8.7
We had a fantastic time there, we will definitely stay there again in future.
Denise B. Couples Australia, July 19, 2013
Great location and friendly staff

location, clean and friendly staff
9.7
great place to stay! the staff are very helpfully and the cafe has some of the best food, a must try!
Paul M. Couples United Kingdom, July 11, 2013
Very Good

Price, Location, Staff
7.7
Superb staff and great location - effective hassle free pick up from airport arranged through hotel ($18 USD). The room was clean and nicely appointed but a bit on the small side. Staff were very friendly and attentive and a great asset. My partner had food poisoning - it is not confirmed it was the evening meal we had at the hotel - but possible. Overall very good and a very reasonable price.
Sheila J. Solo travelers Australia, June 29, 2013
a wonderful experience, would return to this hotel

the rooms, the beds and the food
10
We could not fault the hotel the staff were all wonderful and efficient, Tam the front desk manager was amazing and spoke perfect English. She was very helpful.
Sheila J. Solo travelers Australia, June 28, 2013
A truly wonderful experience, staff were great and

The food, the rooms, the beds.
10
A wonderful experience overall, could not fault it. Will definitely return.
John C. Couples Australia, June 21, 2013
Staff are generally more proficient in English

Understanding & attentive staff, great breakfast & local food, convenient location
9
Excellent stay, but rising costs in Hanoi +++ compared to our previous trip only less than 18 months ago.

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