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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.2

from 477 reviews

Value for Money
9.2
Location
9.4
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (477)
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Inge S. Couples Singapore, September 30, 2014
Nice cozy boutique hotel

Clean, Location close to nice street food vendors, Laptop provided in the room
8
Very clean, located close to plenty nice street food vendors scatter outside, near the Lake.
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Gerald W. Couples United States of America, September 29, 2014
Hanoi

location, staff, decent rooms
6
very modest little hotel in a decent location
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Fazsereen H. Couples Australia, September 27, 2014
great location with excellent customer service

location, food, friendly staff
10
Great location with extremely friendly staff. Breakfast was delicious. Nothing to complain about
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Charles B. Business travelers United States of America, September 26, 2014
Middle of old town decent place

Location if you like beer hoi / old town, comfortable bed, good service
7.7
Stay was fine, comfortable bed, everything works, place is worth fifty a night. You can find places for half the price in the area, but they are worth only half the price. If you want a reasonable price in old town, with a certain level of comfort, this is a good choice.
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Peter M. Solo travelers United Kingdom, September 25, 2014
Excellent Hotel in good area

Cleanliness, staff friendliness & Location
10
Thoroughly enjoyed my 3 day stay at the Essence Hotel, staff were very friendly and did everything they could to make our stay great. The hotel is in a good central area in old town and near to many attractions. Restaurant food was excellent.
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Joshua N. Couples Australia, September 25, 2014
Top Spot in Old Quarter of Hanoi

The service from Stephen and Lavendar at reception desk; that it was at centre of action
9.7
Just loved the experience - from when met at doors off hectic street action; any matters were quickly dealt with; staff loved discussions to improve their English; that they all remembered our names and room number made a wonderful personal touch.
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Fiona B. Solo travelers Australia, September 25, 2014
Friendly haven in heart of old town

Friendly service, proximity to sights and places to eat, comfortable and clean rooms
9.3
The staff were outstanding - extremely helpful and friendly. Always ready and willing to offer suggestions on what to do and local places to eat. We loved the location - so convenient to main sights and vibrant local scene plus places to eat. Great local 'cafe' across street.
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Jodie I. Couples Australia, September 23, 2014
Amazing hotel! Loved it!

Beautiful room, awesome location and wonderful staff!
10
Amazing! Staff so friendly and professional and were so helpful! The food there is amazing and service at the restaurant was wonderful! Excellent location in the old quarter and as soon as you walk out in the street your emmerses in Hanoi life! Loved drinking beer on street and the shopping! Our only regret is we couldn't stay there longer! Will be back for sure :)
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Derek M. Couples United Kingdom, September 23, 2014
Extra helping of essence excellence

staff, food and comfort
10
This was our second Essence hotel during our stay in Vietnam and it was superb. It is in a very central location in a good area - very busy with hustle and bustle outside but calm and peaceful inside. The staff could not be more attentive or friendly or helpful and the food was excellent. I could not fault it!
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Lee G. Couples United Kingdom, September 22, 2014
Essence Hanoi Hotel

Attentive staff, great location, comfortable room
9.7
Excellent. We stayed here for three nights. The staff were attentive- organising puppet show tickets, taxis and suggesting excellent restaurants for us. The staff provided some of the best service we experienced in Vietnam.
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Essence Hanoi Hotel & Spa HanoiEssence Hanoi Hotel & Spa Hanoi - Travel DeskEssence Hanoi Hotel & Spa Hanoi - RestaurantEssence Hanoi Hotel & Spa Hanoi - ExteriorEssence Hanoi Hotel & Spa Hanoi - Junior SuiteEssence Hanoi Hotel & Spa Hanoi - King size bedEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - BathroomEssence Hanoi Hotel & Spa Hanoi - Dining tableEssence Hanoi Hotel & Spa Hanoi - Dining areaEssence Hanoi Hotel & Spa Hanoi - Dining tableEssence Hanoi Hotel & Spa Hanoi - Family - dining tableEssence Hanoi Hotel & Spa Hanoi - Decoration in the foyerEssence Hanoi Hotel & Spa Hanoi - Souvenir cornerEssence Hanoi Hotel & Spa Hanoi - Massage serviceEssence Hanoi Hotel & Spa Hanoi - Calm & relaxingEssence Hanoi Hotel & Spa Hanoi - Traditional herbsEssence Hanoi Hotel & Spa Hanoi - Traditional Vietnamese therapyEssence Hanoi Hotel & Spa Hanoi - Tranquil spa serviceEssence Hanoi Hotel & Spa Hanoi - DecorationsEssence Hanoi Hotel & Spa Hanoi - Truly relaxing ambienceEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - InteriorEssence Hanoi Hotel & Spa Hanoi - BathroomEssence Hanoi Hotel & Spa Hanoi - Bathroom

Customer Reviews - Essence Hanoi Hotel & Spa, Hanoi

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