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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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Essence Hanoi Hotel & Spa Hanoi - Travel Desk Essence Hanoi Hotel & Spa Hanoi - Restaurant Essence Hanoi Hotel & Spa Hanoi - Exterior Essence Hanoi Hotel & Spa Hanoi - Junior Suite Essence Hanoi Hotel & Spa Hanoi - King size bed Essence Hanoi Hotel & Spa Hanoi - Guest Room Essence Hanoi Hotel & Spa Hanoi - Guest Room Essence Hanoi Hotel & Spa Hanoi - Guest Room Essence Hanoi Hotel & Spa Hanoi - Bathroom Essence Hanoi Hotel & Spa Hanoi - Dining table Essence Hanoi Hotel & Spa Hanoi - Dining area Essence Hanoi Hotel & Spa Hanoi - Dining table Essence Hanoi Hotel & Spa Hanoi - Family - dining table Essence Hanoi Hotel & Spa Hanoi - Decoration in the foyer Essence Hanoi Hotel & Spa Hanoi - Souvenir corner Essence Hanoi Hotel & Spa Hanoi - Massage service
Essence Hanoi Hotel & Spa Hanoi - Calm & relaxing Essence Hanoi Hotel & Spa Hanoi - Traditional herbs Essence Hanoi Hotel & Spa Hanoi - Traditional Vietnamese therapy Essence Hanoi Hotel & Spa Hanoi - Tranquil spa service Essence Hanoi Hotel & Spa Hanoi - Decorations Essence Hanoi Hotel & Spa Hanoi - Truly relaxing ambience Essence Hanoi Hotel & Spa Hanoi - Guest Room Essence Hanoi Hotel & Spa Hanoi - Guest Room Essence Hanoi Hotel & Spa Hanoi - Interior Essence Hanoi Hotel & Spa Hanoi - Bathroom Essence Hanoi Hotel & Spa Hanoi - Bathroom
Area: Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.2

from 477 reviews

Value for Money
9.2
Location
9.4
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (477)
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George M. Families with older children United States of America, July 15, 2015
Great boutique hotel in the heart of Hanoi

Location, service, comfort
8.3
It started out a bit rocky. I had booked the family room (two connected rooms) for our family of four through Priceline (but which then kicks over to Agoda). The rate as I was given to understand was for four persons. However, Priceline's website would only allow you to select two persons for the family room (other sites like Agoda will allow four). Therefore, when we arrived the hotel asked us to pay extra (breakfast) for the two additional persons in our group. After some lengthy discussion with the hotel they agreed to waive the extra charge. This problem was entirely due to Priceline's web feature that will not allow selection of more than 2 persons for a room. With everything set right we got about enjoying our rooms and stay in Hanoi. The location of the hotel is great within the heart of the Old Quarter and easy walking distance to Lake Hoan Kiem. The rooms were very clean and comfortable. The breakfast buffet selection was great with lots of fresh fruits and Vietnamese specialties. The staff were very attentive. I would stay here again should I be in Hanoi. A minor annoyance at the end. The hotel wanted us to wait during check out so that they could ostensibly check our room for any items we may have left behind, but I am sure it was to see if we had made off with any of the hotel's things. But even with that my family and I loved our stay at the Essence.
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Andrea K. Couples Australia, July 13, 2015
Great hotel

Location service and restaurant are all fabulous
10
The experience was really good. Staff were helpful and the rooms are quiet and had a comfortable bed
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Omer D. Couples Israel, July 9, 2015
Great hotel

Service, travel agent
9.3
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Audrey H. Couples United States of America, July 6, 2015
Great Location! Great Service!

Location, friendly staff, comfort
9.3
We loved the Essence Hotel. It was clean and friendly and we were treated very well when we arrived and the entire time we were there. Really amazing service. Food was nice although we only had the breakfast there.
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Sureka Y. Couples Singapore, July 4, 2015
Lovely hotel

Rooms were comfortable and quiet. Location was ideal. Staff were very helpful and friendly.
9.7
Room was really relaxing and quiet. Location was perfect. Staff were very helpful and friendly.They help us get tickets for the water puppet show.Everything was walking distance. I liked that they had a laptop in the room for us to use.
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Molly S. Couples United States of America, June 28, 2015
Clean, upscale hotel in the old quarter.

Location, comfort, cleanliness
8.7
Great time in Hanoi just steps away from all the action
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Sarah J. Solo travelers United Kingdom, June 28, 2015
Amazing friendly staff would couldn't do enough :)

Staff, comfort, price
9
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Yalun W. Solo travelers Taiwan, June 26, 2015
Okay but not all it is hyped up to be

Best three things were the location, staff and friendliness
7.7
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though
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Yuliani M. Families with young children Indonesia, June 16, 2015
Great stay, helpful staff

The service, the staff, the rate
9.3
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!
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Laura W. Couples United Kingdom, June 14, 2015
Staff couldn't have been more helpful

Customer Service, location and Suzie!
9.7
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.
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Essence Hanoi Hotel & Spa HanoiEssence Hanoi Hotel & Spa Hanoi - Travel DeskEssence Hanoi Hotel & Spa Hanoi - RestaurantEssence Hanoi Hotel & Spa Hanoi - ExteriorEssence Hanoi Hotel & Spa Hanoi - Junior SuiteEssence Hanoi Hotel & Spa Hanoi - King size bedEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - BathroomEssence Hanoi Hotel & Spa Hanoi - Dining tableEssence Hanoi Hotel & Spa Hanoi - Dining areaEssence Hanoi Hotel & Spa Hanoi - Dining tableEssence Hanoi Hotel & Spa Hanoi - Family - dining tableEssence Hanoi Hotel & Spa Hanoi - Decoration in the foyerEssence Hanoi Hotel & Spa Hanoi - Souvenir cornerEssence Hanoi Hotel & Spa Hanoi - Massage serviceEssence Hanoi Hotel & Spa Hanoi - Calm & relaxingEssence Hanoi Hotel & Spa Hanoi - Traditional herbsEssence Hanoi Hotel & Spa Hanoi - Traditional Vietnamese therapyEssence Hanoi Hotel & Spa Hanoi - Tranquil spa serviceEssence Hanoi Hotel & Spa Hanoi - DecorationsEssence Hanoi Hotel & Spa Hanoi - Truly relaxing ambienceEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - Guest RoomEssence Hanoi Hotel & Spa Hanoi - InteriorEssence Hanoi Hotel & Spa Hanoi - BathroomEssence Hanoi Hotel & Spa Hanoi - Bathroom

Customer Reviews - Essence Hanoi Hotel & Spa, Hanoi

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