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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam

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based on 47 reviews

413 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
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Business travelers (47)
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Cheng H. Business travelers Singapore, September 15, 2015
Good Hotel & Service

good staff, good service and good location...
I enjoy it...
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Joo M. Business travelers Singapore, April 17, 2015
Good Service Staffs Hotel - Hanoi

Staffs, Location and Room
Very good. Staff has been best in services. There is a bit of delayed on my check in to my junior suites. But the staff have been helpful and offer me alternative option. Due to the delay, the hotel staff even offer me free mini bar and airport transfer to the airport FOC. I am very happy staying in this hotel and will recommend to anyone.
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Samarth S. Business travelers Thailand, April 17, 2015
Worth for the money

Location is great. Staff are professional, can help us many things.
Definitely recommend for whom looking for the nice hotel and want to walking around the city, drink and see what's going on.
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Jacelyn L. Business travelers Singapore, March 27, 2015
Everything is exceptionally wonderful 10/10

beautiful room, delicious food, excellent staff with good command of English
The stay is wonderful and the staff have good command of English and is very attentive to the guests regardless in the restaurant or the reception area.
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Pavlos T. Business travelers Greece, March 6, 2015
Great value and location

Service was excellent throughout, breakfast very good and nice selction, location brilliant and good for local restaurants and cafes, shopping.
Stay was very good, but can only vouch for the new wing as i stayed there. Staff were excellent from top to bottom. Rooms a little small but still very cosy and comfortable. Double glazed windows so noise form outside down to minimum. Would stay again for sure
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Cu N. Business travelers United States of America, March 2, 2015
Great services

Staff is very attentive, responsive and pleasant.
Great experience and will go back next time for sure
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Warren K. Business travelers Singapore, January 20, 2015
Superb Stay!

Attentiveness, accessibility, great service!
Pleasant stay, impeccable service (from top-up SIM card, to arrangement for taxis)
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Allan M. Business travelers Canada, December 1, 2014
Great People in the heart of old quarter

Friendly helpful staff, excellant location and great value.
The staff went out of their way to help me with whatever request I had. The service and food was better than many 5 star rated hotels that I have stayed at in the past. I have no hesitation about recommending rhis hotel. Job well done, thank you for the great service.
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Steven W. Business travelers United States of America, October 12, 2014
Business Trip In Hanoi

Location to where we needed to be, helpful staff and good breakfast buffet.
My stay was memorable in a good way. The hotel room had the essentials, the hotel staff went over-the-top to try and reach out and converse with guests. Great job arranging for taxi service to and from the hotel to the airport, very punctual! Smooth check-in and check-out.
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King S. Business travelers Malaysia, October 10, 2014
Good place to stay

Location, good service staff, value for money
Good location hotel in Hanoi city center, staff is very friendly and it is very value for money!
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