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Essence Hanoi Hotel & Spa

22 Ta Hien Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
233 reviews

Value for Money
9.3
Location
9.5
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
9.1
Couples (233)
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Susan G. Couples Australia, November 23, 2014
Great stay

The staff. The location. The staff
9
I
Priscila S. Couples Brazil, November 12, 2014
Excellent stay, the most supportive staff

Staff well trained and supportive, good location, great restaurant
9
Priscila S. Couples Brazil, November 9, 2014
Excellent deal

The best possible location right at the heart of the Old Quarter, good comfort and very polite and prestative staff.
9.7
Josephine A. Couples Australia, November 8, 2014
Friendly & comfortable

The staff, food and cleanliness
10
We really enjoyed our stay at the hotel. The staff are so friendly and humble. The food was very good and the rooms are very nice and comfortable.
Steven H. Couples Australia, October 21, 2014
Great hotel,excellent staff & outstanding staff

The staff , the ha long bay tour, the location
9.7
It was fantastic. As a couple travelling and visiting hanoi, we were greatly helped by the friendly staff. But especially by staff who went above and beyond to tell us about great food location, attractions to visit, and other advices. He also organize the halong bay tour with the best tour guide. Our highlight were the halong bay tour, the staff, and the great location at the heart of the city. Also the hotel room was very clean , and well maintained. The staff is also highly knowledgeable & i would recommend it to any travellers.
Joei P. Couples Singapore, October 6, 2014
Very good location and extremely helpful staff

Staff, Location, Food
9.7
It was one of the best hotels I ever been to. The staff were all so attentive and friendly. It is also located in a very nice location where the night life is (i think its called Bia Hoi Corner)... Also it is very accessible to other landmarks. The most remarkable thing about this hotel, I will still say its the staff. Very impressed with their service during our stay there. Will definitely stay there again if I return to Hanoi. :)
Anna D. Couples Ireland, October 3, 2014
Fantastic Location and Value for Money

Great location - right beside 'beer quarter' perfect for a mid 20 couple! Very clean and modern with fruit in the room. Great Bali
10
Nice fruit basket and great value for money however we got u
Charmian O. Couples New Zealand, September 30, 2014
Great hotel

Location, service, cleanliness
9.3
A great little hotel in a vet handy location. Room was of a good standard. But the gem of the hotel is it's amazing staff who went out of their way to deliver top service. Welcoming, proactive, helpful. We were so grateful for the help with storing our bags and allowing us to use shower facilities before and after our Sapa trip. Only had a quick breakfast which was good, with a tasty creme caramel! Great value for money. Highly recommend this hotel.
Inge S. Couples Singapore, September 30, 2014
Nice cozy boutique hotel

Clean, Location close to nice street food vendors, Laptop provided in the room
8
Very clean, located close to plenty nice street food vendors scatter outside, near the Lake.
Fazsereen H. Couples Australia, September 27, 2014
great location with excellent customer service

location, food, friendly staff
10
Great location with extremely friendly staff. Breakfast was delicious. Nothing to complain about

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Customer Reviews - Essence Hanoi Hotel & Spa, Hanoi

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