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Essence Hanoi Hotel

22 Ta Hien Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
344 reviews

Value for Money
9.2
Location
9.4
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.3
Food/Dining
8.9
All reviews (344)
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Paul M. Couples United Kingdom, July 11, 2013
Very Good

Price, Location, Staff
7.7
Superb staff and great location - effective hassle free pick up from airport arranged through hotel ($18 USD). The room was clean and nicely appointed but a bit on the small side. Staff were very friendly and attentive and a great asset. My partner had food poisoning - it is not confirmed it was the evening meal we had at the hotel - but possible. Overall very good and a very reasonable price.
Sheila J. Solo travelers Australia, June 29, 2013
a wonderful experience, would return to this hotel

the rooms, the beds and the food
10
We could not fault the hotel the staff were all wonderful and efficient, Tam the front desk manager was amazing and spoke perfect English. She was very helpful.
Sheila J. Solo travelers Australia, June 28, 2013
A truly wonderful experience, staff were great and

The food, the rooms, the beds.
10
A wonderful experience overall, could not fault it. Will definitely return.
John C. Couples Australia, June 21, 2013
Staff are generally more proficient in English

Understanding & attentive staff, great breakfast & local food, convenient location
9
Excellent stay, but rising costs in Hanoi +++ compared to our previous trip only less than 18 months ago.
Timothy H. Couples Australia, June 17, 2013
Superb

Good service food and staff
10
Able S. Solo travelers United States of America, June 16, 2013
Excellent value for the money

Breakfast, Room cleanliness and comfort, central location
10
Stefan E. Solo travelers Sweden, June 12, 2013
Great hotel with friendly staff

Clean rooms, very good restaurant and very friendly and attentative staff
8.7
Stefan P. Business travelers Germany, June 12, 2013
as always a pleasure

clean, superb staff, good deal
8.7
always a pleasure to stay in the heart of vietnam with the essence group.
Ravi B. Couples United Kingdom, June 11, 2013
Good city hotel

amazing customer service
8.7
Excellent service from best English speaking staff we met in our travels in Vietnam, attentive staff even in the great restaurant. good location as Hanoi easy to walk around.
Melissa D. Couples Australia, June 8, 2013
Enjoyable! Staff were friendly and helpful

Staff, food and location
9.3

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