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Essence Hanoi Hotel

22 Ta Hien Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
39 reviews

Value for Money
9.1
Location
9.5
Staff Performance
9.3
Hotel Condition/Cleanliness
9.6
Room Comfort/Standard
9.5
Food/Dining
8.6
Solo travelers (39)
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Brenda L. Solo travelers United States of America, December 9, 2013
Amazing, helpful staff!

Staff, location (city), eateries
9.3
Wonderful, too short stay- very helpful staff and clean, efficient room.
Wendy R. Solo travelers United Kingdom, October 31, 2013
I would definitely stay here again.

Service, location, breakfast
10
Superb, I would recommend this hotel to anyone staying in Hanoi.
Sheila J. Solo travelers Australia, June 29, 2013
a wonderful experience, would return to this hotel

the rooms, the beds and the food
10
We could not fault the hotel the staff were all wonderful and efficient, Tam the front desk manager was amazing and spoke perfect English. She was very helpful.
Sheila J. Solo travelers Australia, June 28, 2013
A truly wonderful experience, staff were great and

The food, the rooms, the beds.
10
A wonderful experience overall, could not fault it. Will definitely return.
Able S. Solo travelers United States of America, June 16, 2013
Excellent value for the money

Breakfast, Room cleanliness and comfort, central location
10
Stefan E. Solo travelers Sweden, June 12, 2013
Great hotel with friendly staff

Clean rooms, very good restaurant and very friendly and attentative staff
8.7
Danielle A. Solo travelers Australia, June 7, 2013
Excellent service & quality, exceeded expectations

Staff friendliness, excellent service & high quality of hotel
9.7
We stayed for 1 night at Essence after reading the reviews and were not disappointed. It exceeded our expectations, the staff were amazing, they went out of their way to assist us & were so lovely - they really made it a joy to stay there. Our room was very luxurious, it even had a laptop (& free Internet) which was a great touch. We would definitely stay there again.
Wayne M. Solo travelers Australia, April 14, 2013
Great Boutique Hotel

Location, Rooms & Friendly staff.
8.3
Patricia K. Solo travelers Australia, February 22, 2013
Small hotel , excellent accommodation,great staff

Friendly and super courteous staff, close to many places of interest
10
Booked transport to and from airport very satisfactiory. Staff very gracious in organising tour guide for a full half day.. Staff always ready to call for taxi service when and as needed; records kept of all bookings so very easy to follow up if difficulties experienced. Exceptional service with great grace.
Hotel Feature Tip: Booked a delux room - computer available for use in room but connection was slow. Access to computer just beyond reception area is free and very fast. For an authentic Fench meal in a colonial setting try Le Baciano; food and presentation were excellent
Marc P. Solo travelers United States of America, February 19, 2013
Quiet Spot in chaotic Hanoi

Earnest devotion to guest's enjoyment
9.7
Hanoi, particularly it's vibrant Old Town, is not for everyone. But if you take it on in all it's raucous vitality the Essence Hotel has the perfect location to regroup and relax. It's not far from the beautiful lake, it's close to shops and pubs and street spots where expats and backpackers meet locals. And once you're back in the hotel, you'll rejoice in the highest standards of service, cleanliness, and modern style. If there's a drawback it is only that the service in hotel and excellent cafe is over-solicitous. But that's a nice problem. This is an excellent choice for a stay in vibrant Hanoi.
Sightseeing/Attractions Tip: It is for me unthinkable to travel to Hanoi and not opt for an overnight trip to Halong Bay, one of the great natural wonders of the world. A day trip is possible but exhausting.

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