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Essence Hanoi Hotel

22 Ta Hien Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
30 reviews

Value for Money
8.7
Location
9.2
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.5
Food/Dining
8.9
Groups (30)
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Katarzyna M. Groups Poland, March 5, 2014
Excellent value in Hanoi

design, comfort, staff
9
We have stayed in this hotel for 5 night - 4 in deluxe room and 1 in superior. Although both are nice, very well equiped, one should be aware that superior room is without a window and has only double bed. Rooms are brand new, have nice furniture, laptop computer, good TV with HBO, safe, nice bathroom with "lady friendly" hair dryer. Delux rooms face interior and are very quiet. Staff in the hotel is excellent, restaurant - one of the best in Hanoi.
Fui P. Groups Singapore, February 1, 2014
helpful staff, cosy

cleaniness,
10
we enjoy stayed at Essence, staffs are friendly. Will stay with them again next trip.
Angela H. Groups New Zealand, January 8, 2014
staff could not do enough for you - outstanding

staff location food
9.3
Silvia E. Groups Austria, December 13, 2013
great

Food, location, servive
10
excellent location in the old city centre, great service, good food (breakfast plus dinner), friendly team, many shopping opportunities close by many bars and restaurants in walking distance would recommend a stop there
Savindri T. Groups Sri Lanka, May 30, 2013
Great stay! 10/10

Best customer service, Great food, Nice rooms
9
My stay at Essence Hanoi Hotel was one of the best stays I have had in a hotel, period. The hotel staff were extremely courteous and always went out of their way to help us with anything we needed during our stay, whether it be extra coffee at breakfast or providing us with directions to tourist attractions. The rooms at Essence Hanoi can be compared to that of a 5 star hotel and are above and beyond the money that you pay for them in terms of comfort and amenities. The restaurant is one of the best ranked restaurants in Hanoi. Overall extremely enjoyable stay and I would recommend Essence Hanoi to friend and family in a heartbeat.
Pavaspri N. Groups South Africa, May 3, 2013
Excellent, best service I have experienced

Great service, great location, great price
9.7
Fantastic. Staff were amazing, fantastic breakfast, room perfect,. Cant recommend this highly enough. Better than most of the 5 star places i've stayed in other countries. excellent location as well.
Deborah N. Groups Singapore, March 20, 2013
Awesome service, definitely worth returning

Service, room, location
8
Jennifer V. Groups United Kingdom, February 26, 2013
Great service and lovely rooms!

Really helpful friendly staff.
8
Great place but there could be more options for breakfast.
Rachel C. Groups Singapore, January 3, 2013
Excellent service and nice hotel

Super clean and nice environment
8.7
service of the hotel staff is excellent. most of them speak very good english. the room is spacious, clean and very nice with flower petals on the bed. very comfortable and relaxing ambience. the hotel cafe serve very nice food. simple and nice breakfast too! location good too, enjoyed my stay there and will definitely come back again.
Elissa N. Groups Australia, December 13, 2012
Excellent service and fantastic location.

Staff were extremely welcoming and helpful.
10
Instant warm welcome from staff who were extremely helpful with directions, attractions and recommendations. Great location, walking distance to everything and great restaurants close by.
Sightseeing/Attractions Tip: Take the day trip to Halong bay. The hotel can organise this for you.

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