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Essence Hanoi Hotel

22 Ta Hien Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
205 reviews

Value for Money
9.3
Location
9.5
Staff Performance
9.4
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
9.1
Couples (205)
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Hue L. Couples Vietnam, August 6, 2014
Excellent

Clean room, great service, good location
9.7
I am satisfied with everything at the hotel
Norman P. Couples Australia, July 31, 2014
The Essence of Excellence

the friendly service, the excellent cuisine highlighting upper end Vietnamese food, superb location
10
From the attentive greeting, informative check in and impressive room, our stay started well and continued to be high standard. We were given a comprehensive map of the city which made sightseeing easy. The staff were always friendly yet unobtrusive. The facilities in the room including a laptop of we had needed it were excellent - all the usual items , safe, robes, slippers, coffee, toiletries all top class. Thoroughly recommended
Neil T. Couples United Kingdom, July 7, 2014
Great value for money

Location, food, friendly staff
9.7
This hotel is great value for money. Located within the old quarter close to shops and a short distance to Hoan Kiem lake. Staff were very friendly and helpful. They would try to sell tours/packages, just like all the other hotels in Vietnam, but you could always give them a polite no. Staff organised a taxi for us to the train station (45000-50000 dong) and confirmed our taxi to Sa Pa. The room was cosy, hot water for the shower and complimentary fruit and water provided. Bed linen was a bit rough. Food at breakfast was excellent. We dined several times there for dinner too -service and food again were excellent.
Andre K. Couples Germany, June 23, 2014
Great Hotel - Great Service

The room (as the hotel itself) was well equipped and clean with a nice traditional touch to it. The food was also very good. Above all though, we were very impressed with the service.
9.7
Amazingly friendly, courteous and capable staff, clean rooms, good breakfast and other dishes. All this in combination with a ideal location in the heart of Hanoi. Great value for money - 100% recommendation!
Alan S. Couples Australia, June 6, 2014
An oasis in old Hanoi with great cafe-restaurant

Good value, great restaurant, friendly staff
10
We stayed two nights in a standard room then went to Halong Bay for two nights and returned to Essence Hotel for one night in a suite. The extra space in the suite was luxury after the cabin on the boat cruise.
Robin L. Couples Malaysia, May 30, 2014
Awesome and relaxing

Friendly staff, location and value for money
9.7
Love this place. Location is awesome, smack in the middle of everything. Staff is very attentive and helpful. Breakfast was sufficiently good and everything needed and wanted is provided.
Mahmoud P. Couples Canada, May 10, 2014
Great location, staff, room

Central location, friendly staff, value for money
9
The rooms at the Essen hotel are clean and well maintained. The staff are attentive and friendly. The hotel restaurant is great, with wide variety of options for breakfast (included), lunch and dinner. The location is excellent, in the heart of the old quarter within a short walking distance of many of the attractions.
Keith P. Couples United Kingdom, April 22, 2014
Excellent. Will always stay there when in Hanoi

Staff, efficiency, location
8.7
Avery good hotel. Always a good experience
Ronny F. Couples Costa Rica, April 19, 2014
Best service in a hotel during our honeymoon!

Staff attention, service and friendliness
9.7
Superb! Highly recommended! It was our honeymoon and they went above and beyond making us feel welcome. They helped us with everything, from transportation, to shopping and dining.
Delia B. Couples Australia, April 3, 2014
Great

Staff Food Location
10

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Customer Reviews - Essence Hanoi Hotel, Hanoi

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