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Hemant M.
Groups
India,
July 16, 2012
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I booked 2 Luxury rooms for 3 days. I was shocked. the reception is so small, once you enter it is like a ghetto. Narrow passage. my room was well furnished but too small for a holiday stay.
I did not stay there though I had already paid for it.
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Saransh K.
Couples
India,
July 9, 2012
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Great Value for Money
Very near to the beach, clean and comfortable room
7.7
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Ankit A.
Couples
India,
July 7, 2012
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Good Location, terrible experience. Unprofessional
3.7
The first interaction at the reception of this hotel and i realized they are slow. Post that got our rooms(pool side)and surprisingly, they are tiny and congested. later, extremely terrible experience with the so called Manager (who did neither have a hotel management degree or relevant qualification to manage a resort). He had no respect for women and was absolutely unprofessional. We were almost ready to call the police but then realized that we would only waste our time out of a short weekend trip.
I would not recommend this hotel to any traveler. Highly unprofessional behavior and lack of customer orientation.
Restaurant Tip:
Infantaria (a must try)... near to this hotel, 5 minutes of walking distance. good food with chilled beer but slow service
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Amit G.
Couples
India,
June 30, 2012
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very nice place, centrally located, best price
located centrally at baga, very close to the beach.
8.3
Travelling along with my wife this place is cozy, close to the beach, centrally located with a fantastic breakfast served, the dinner although not in my package was worth the money paid. A clear go for it from my end.
Hotel Feature Tip:
Ask for a room not on the ground floor, the place will sometimes smell of food which can be a bit annoying.
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Ravi V.
Couples
India,
June 14, 2012
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Decent room but pathetic management
4.7
hotel property is good, the rooms are well maintained and clean too. but the reception and the crowd doesn't make u feel very happy. staff needs to be trained on soft skills and customer service. check in time is 2 pm... very unusual again.
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Ritesh P.
Families with young children
India,
June 5, 2012
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Good Hotel but Poor Policies
Great Location, sumptuous food & good services
8.3
1. Superb location - absolutely on the beach, wish have more rooms / huts facing the beach.
2. Food is excellent and the staff at the restaurant are very courtious, humble and supportive.
3. Evening were brilliant with Live Songs / Ghazal progs.
Hotel Feature Tip:
Please do not arrive at the hotel before 1400 Hrs, else you have to keep yourself stranded at the reception begging for a pre-booked room you might have paid in advance.
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Hardik V.
Families with young children
India,
May 27, 2012
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nice hotel with limited service
walking distance to beach, less crowded beach, beach side restaurent
7.3
Resort property was very nicely maintained and pleasant. We were very happy to see only few peoples at the beach in comparison to very crowded Baga and Calangute beach. If the service of the staff would be improved, this resort will be 4-5 star category. Restaurant food was nice. swimming pool was small but well maintained. Market area of calangute is 5-10 minute walking. Water sports of Calangute beach is also 5 min walking from beach of the hotel.
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Rajesh P.
Groups
India,
May 23, 2012
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location good but too many conjested rooms
5.3
it is very surprised to see the mismatch of hotel photos as on actual , it is very congested , too many rooms with improper guideiance of staff , above all staff is very arogant with uncoopearative in nature , we have booked two rooms , so obiviously we want both location to be closed but after requesting also they refused to give us , beach restorant staff is very poor , food given was zero value for money , can you imagine they dont have fax facility ? or they dont want to give custmer the facility ?
one thing is appretiated is braek fast too good but its like oasis
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Sandeep G.
Couples
India,
May 1, 2012
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Great Location, Decent Rooms, Horrible Management
6.7
Location: Excellence, Rooms: Comfortable, Pricing: Ok. Management Staff: Very rude
We came to Goa for wedding and stayed in this hotel for 3 night. One of our friends who was travelling from Singapore had booked a room in this hotel because we were staying here. She landed here at night after a long flight. To her shock Hotel had double booked the room and allotted her room to someone else. She had to be booked into another hotel in the middle of night. Hotel staff tried to be as manipulative as possible. This was not an isolated incidence. Over course of 3 days, every time we passed by reception we saw one or other guest struggling with hotel management team. One poor guest was asked to shell out 2000 rupees because the room key "broke" while opening the door...list goes on and on...hotel is good otherwise. If only they could handover the property to a better management team.
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Mrinal S.
Couples
India,
April 28, 2012
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Absolutely great location, with a road inside the hotel leading up to the beach, and to the left is calangute beach and to the right is baga beach. Plenty of shacks around and can walk back to the hotel along the beaches late at night.
I had booked an executive room and it was a great one. Clean, spacious and no complains. The buffet breakfast was great as well, with a mix of items each day.
Overall, a very satisfying experience and would recommend booking an executive room.
Sightseeing/Attractions Tip:
Beaches all around (back of the hotel)
Shops all around (front of the hotel)
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