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esitatud arvustusest1174
  • Hotelli seisukord/puhtus 6,3
  • Teenused 5,1
  • Asukoht 7,6
  • Toa mugavus/tase 6,7
  • Töötajate tegevus 6,5
  • Vastavus hinnale 6,1
  • Toit/söömine 5,7
Sortimisalus

Dario Z. alates Šveits
Üksikreisijad
Viibis 3 ööd veebruar 2016
Very noisy guests/music - no hotel intervention
Paid for 3! nights in advance. Could not even sleep 1hr in this hotel due to extremely loud techno music from neighbours (1am to 6am!; yes, not pm). Contacted night staff 3 times without any results. Was not offered another room in that night. Left in the morning after the first night, of course without getting any refund for the paid 3 nights. But considering that this was my absolutely worst hotel experience ever (and I am a frequent traveler), this was the best idea...
Arvustatud 18 august 2016

hii K. alates Malaisia
Pered suuremate lastega
Viibis ühe ööaugust 2016
Moderate
Cleanliness of the swimming pool and the main lobby areas have to be improved.
Arvustatud 17 august 2016

Gertrude A. alates Malaisia
Paarid
Viibis ühe ööaugust 2016
Worst stay ever
Basically wont be going here anymore. Short of staff hence the slow service. Their restaurant is the worst!! Can you imagine theres only a handful food availble. I paid rm70 just to eat eggs. Nope never ever again
Arvustatud 16 august 2016

Emir T. alates Malaisia
Üksikreisijad
Viibis 2 ööd august 2016
Horrendous service
Definitely not worth the money. If I could I'd get a refund. Food was cold and tasteless. Rooms were relatively run down. And staff were absolutely horrible. Giving attitudes whenever a request was made
Arvustatud 13 august 2016

shirley C. alates Malaisia
Pered väikeste lastega
Viibis ühe öödetsember 2015
Satisfied
Satisfied
Arvustatud 13 august 2016

shirley C. alates Malaisia
Pered väikeste lastega
Viibis 2 ööd juuni 2016
Satisfied
Satisfied
Arvustatud 13 august 2016

George B. alates Austraalia
Pered suuremate lastega
Viibis 3 ööd august 2016
Needs money spent on it to return it to the hotel it once was.
very tired. Bed was comfortable and a good shower. Towels were shabby and thin. Great location though for the RWMF.
Arvustatud 12 august 2016

siti K. alates Malaisia
Grupid
Viibis 2 ööd august 2016
Had a great stay only because of FOM Puan Lia's awesome interference. Great view. Great pool.
We travel in a group of three. We agreed that we love the view and the main swimming pool. It's an okay food. We had better oyster kailan at Pure Fishball cafe in Kuching town. The Manager of F&B, Mazlan treat us badly and very rude. Which basically ruins our mood to start the day with. The room is very spacious but not as clean as it suppose to be. With the rate of a Resort. Not to mention those cockroaches inside the bathroom. But the housekeeping kindly took care of it. We are happy with it after that. Staffs are very friendly and kind except Mr Mazlan the F&B manager. Other than that, we love Puan Lia's hospitality. The only reason we will come back to Damai Puri next year is because of her lovely gestures. And hopefully she will still be there when we go there in 2017. Thank you Pn Lia and all the staff. ( except you know who )
Arvustatud 11 august 2016

Timothy M. alates Austraalia
Paarid
Viibis 4 ööd august 2016
Strange place
Hotel obviously designed for big things which haven't happened as so many facilities are closed. Badly needs an upgrade. Great location and friendly staff although poorly managed. Can't understand why rubbish in gardens, around pool, and room service plates, glasses, etc, left lying around for days.
Arvustatud 10 august 2016

Antares L. alates Malaisia
Paarid
Viibis 2 ööd august 2016
Valuable property in premium location - but poorly managed!
No better spot in the Santibong area than the Damai Puri (formerly Damai Lagoon). Sadly, the new management doesn't seem competent to keep the "resort" going at the advertised level (5-star). The premises are spraling and internet access is only available in the lobby. Elsewhere even cellphone coverage is limited to at best 2G. The furnishings are old (our room had a grotty 30-year-old washbasin and lights that didn't work, blown fuse replaced after we reported it). Balcony furniture badly needed a coat of varnish and no ashtray was provided). Grounds were in desperate need of sprucing up and ornamental features like the fountains in the koi pool were in sad disrepair. Staff tried their best, friendly like most Sarawakians, but took 20 minutes to check us in! Pity that such a splendid property seems to have fallen into the wrong hands.
Arvustatud 09 august 2016