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Linna Hanoi Ciao Hotel kohta

Kirjeldus

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Omadused

Internet

  • tasuta WiFi-ühendus kõigis tubades
  • WiFi

Transport

  • transfeer lennujaamast hotelli ja tagasi
  • jalgrattarent

Toit ja jook

  • 24-tunnine toateenindus
  • toateenindus
  • restoranid
  • kohvik

Lemmikloomad

  • lemmikloomad lubatud

Puhastusteenused

  • pesuteenus

Külastajatele pakutavad teenused

  • pakihoid
  • lastehoid
  • ekskursioonid
  • concierge (eraldi infotöötaja ja lisateenuste korraldaja)

Kohapealsed mugavused

  • peretuba
  • lift
  • kauplused
  • suitsetamisala

Tervis ja turvalisus

  • 24-tunnine vastuvõtt
  • seifid
  • kapid

Äri-ja finantsteenused

  • valuutavahetus
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Reeglid

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Kasulik info

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Uusimad külastajate kommentaarid

Vali reisija tüüp

7,1

  • Hotelli seisukord/puhtus 6,9
  • Teenused 6,7
  • Asukoht 8,1
  • Toa mugavus/tase 6,7
  • Töötajate tegevus 7,1
  • Vastavus hinnale 7,3
  • Toit/söömine 6,2

6,7

Mariella G. alates Soome
Paarid
Viibis 2 ööd märts 2013
Keskeisellä paikalla,Notre Dame kirkon vieressä
Remontin alla oleva,tulossa siis uusittu hotelli
Superior huone oli miellyttävä,koska huoneeseen kuului myös terassi ja suora näkymä Notre Dameen. Huone oli hyvänkokoinen. Olimme kuitenkin pettyneitä henkilökunnan tiedottamiseen,koska kukaan ei maininnut huoneemme olevan remontin alla ja petyimme,kun saavuimme hotellille ja näky huoneessamme oli kamala. Kaikki paikat pölyssä ja työmiehet tekivät töitä terassillamme. Ja osa tavaroistamme oli esillä,koska meille ei oltu tiedotettu työntekijöistä,jotka tulevat tekemään töitä huoneeseemme. Vasta tämän episodin jälkeen tajusimme,että puoli hotellia oli remontissa. Saimme kuitenkin toisen huoneen,jossa saimme levätä iltapäivällä hetkisen ja illalla,kun tulimme takaisin,oli matkalaukkumme siirretty takaisin alkuperäiseen,siivottuun huoneeseemme. Toisena yönä häiritsi kirkon kellojen kumina joka puolen tunnin välein. Remontoinnin jälkeen,hotelli näyttää varmasti hienolle. Aamiainen oli valittavissa vietnamilaisen ja länsimaisen aamiaisen väliltä. Muuten palvelu oli hyvää.
Arvustatud 11 märts 2013

7,3

Jaakko K. alates Soome
Grupid
Viibis 2 ööd jaanuar 2011
Keskimäärin parempi halpa Hanoilainen hotelli
Hyvä sijainti
Lähellä olevan kirkon kellot soi 15 min. välein
Hotelli oli odotettua parempi. Sijaitsee pienellä, rauhallisella kadulla jolla ei ole läpiajoliikennettä. Se on iso asia Hanoissa. Lisäksi saimme huoneet takaosasta. Aamiainen oli pienehkö mutta ok. Tuputtavat, niin kuin kaikki hotellit, retkiään. Eivät kuitenkaan osanneet vakuuttaa meitä miksi heidän retkensä olisi laadukkaampia kuten väittävät.
Arvustatud 19 jaanuar 2011

2,8

Sachin D. alates India
Paarid
Viibis ühe ööjuuni 2016
Was forced to shift to another hotel
When I arrived at this hotel, the staff said the room I booked has broken AC, so they asked me to stay at another hotel. So, review is based on the hotel I was forced to stay. The stay at my hotel was extremely bad, at the hot summer night, the AC was not enough to make the room cool, whole night I could not sleep, because it was too hot in the room. There was not even a fan in the room. It was hard to go to 3rd floor with the luggage, there was no lift in the hotel. When I went to look for the staff, there was no one at the reception, waited for nearly 10 minutes but there no one showed up at the reception. There is no security in this hotel. So, overall my stay at this hotel was terrible.
Arvustatud 17 juuni 2016

8,4

duy D. alates Vietnam
Ärireisijad
Viibis 4 ööd juuni 2016
Good
Good
Arvustatud 06 juuni 2016

10

Sanna P. alates Soome
Paarid
Viibis ühe öömai 2016
Worth of your money
Lovely and really helpful staff. They cave us a better room for free. Room was clean and bed was comfortable. It was quiet in the room even if the hotel is located at the centrum, so we slept well. Wifi was working well. Breakfast was good, you can choose one food and one drink. We have been two times at this hotel and will come back if we visit Hanoi again.
Arvustatud 04 juuni 2016

4

Danny C. alates Malaisia
Pered suuremate lastega
Viibis ühe öömärts 2016
dont go for this Hotel !
we booked 3 nights at this hotel, and we were told that we have to shift to other hotel 'Especen Hotel' which is located 50 meter away (the quality is worse compare to Hotel Ciao) , we only managed to stay at Hotel Ciao for 1 night. the-reception(male) who register for us during third day has a bad attitude when i request for passport back to in order for us to go out for travelling. as i am bring my parent along, during last day morning check out, there is an accident happened as my parent falldown from one-step stair case during early morning check out. the lobby did not turn on the lights. Pls be careful if u bring elderly along. this hotel is near the church so u will expect around 1 minute ring bell disturb during 5am. i am disappointed with the hotel arrangement as my senior parent has to climb 3 floors to reach the room(Especen Hotel) and Hotel Ciao originally has lift to use. After i read back other reviews,i found other traveler also having the same scenario as me,i will lodge complaint to Agoda , as well as other website,so that no other victims will fall into this night-mare again. additional tips: pls book ur taxi back to airport nearby this hotel, cheaper than meter-taxi. just right infront building (The SinhTourist Hanoi) , and MANY travel-agency and hotel in this areas.Also if u intend to go HAlongbay, nearby here u can get a rather cheaper package, instead of booking via website earlier . initially i was thinking to rate 2/5 rating , but the reception did give me a bad impression, i give 1/5 now.
Arvustatud 14 märts 2016

4,7

Claire D. alates Holland
Grupid
Viibis 3 ööd jaanuar 2016
Absolutely horrible!!!!
Service and breakfast were okay, good location
Our stay (2 people) was absolutely horrible. We were dropped off at some side street by the taxi as the hotel couldn't be reached by taxi. Because of this we had to walk to the hotel with all our luggage. The reception was nice, we got some fruit and tea but they did put pressure on you to buy tours. We got our room on pretty much the same floor as the reception and it was terrible. The sheets had stains and holes. Even after we asked for a change of sheets the sheets were still gross. We suspect the beds had bedbugs too. The toilet occasionally flushed on its own, also in the middle of the night, and gave off a nasty rotten egg smell. In addition to this it would gurgle up water which flooded over the toilet seat onto the floor. The room did have windows but they looked out on a wall... At night there was lots of noise, ALL NIGHT LONG. When we were in the room we were able to hear all the conversations from the reception and at about 6 in the morning someone started using a chainsaw outside our window for like 3 hours straight. Additionally, the door had windows which felt like you had a spotlight on you due to the light from the hallway. Long story short,a horrible hotel that made us want to cry.
Arvustatud 12 jaanuar 2016

6,7

Thomas D. alates Suurbritannia
Paarid
Viibis ühe öödetsember 2015
Pleasant
Position,breakfast,staff
Good staff very helpful and friendly
Arvustatud 09 detsember 2015

5,7

Tran N. alates Vietnam
Üksikreisijad
Viibis 4 ööd november 2015
The location is fine
Location, price, staff
The location is quite good since the hotel is located in the centre of Hanoi, therefore it is easy to access some places in Hanoi by walking. The room is old, dark, damp but quite clean. Staff is quite nice and friendly.
Arvustatud 10 november 2015

4

Phuc T. alates Vietnam
Ärireisijad
Viibis ühe ööjuuli 2015
Not worth for money
Staffs
Uncomfortable
Arvustatud 09 juuli 2015


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