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Mariella G.
Paarid
Finland,
6. märts 2013. a.
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Keskeisellä paikalla,Notre Dame kirkon vieressä
Remontin alla oleva,tulossa siis uusittu hotelli
6,7
Superior huone oli miellyttävä,koska huoneeseen kuului myös terassi ja suora näkymä Notre Dameen. Huone oli hyvänkokoinen. Olimme kuitenkin pettyneitä henkilökunnan tiedottamiseen,koska kukaan ei maininnut huoneemme olevan remontin alla ja petyimme,kun saavuimme hotellille ja näky huoneessamme oli kamala. Kaikki paikat pölyssä ja työmiehet tekivät töitä terassillamme. Ja osa tavaroistamme oli esillä,koska meille ei oltu tiedotettu työntekijöistä,jotka tulevat tekemään töitä huoneeseemme. Vasta tämän episodin jälkeen tajusimme,että puoli hotellia oli remontissa. Saimme kuitenkin toisen huoneen,jossa saimme levätä iltapäivällä hetkisen ja illalla,kun tulimme takaisin,oli matkalaukkumme siirretty takaisin alkuperäiseen,siivottuun huoneeseemme.
Toisena yönä häiritsi kirkon kellojen kumina joka puolen tunnin välein.
Remontoinnin jälkeen,hotelli näyttää varmasti hienolle.
Aamiainen oli valittavissa vietnamilaisen ja länsimaisen aamiaisen väliltä.
Muuten palvelu oli hyvää.
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Jaakko K.
Grupid
Finland,
7. jaanuar 2011. a.
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Keskimäärin parempi halpa Hanoilainen hotelli
7,3
Hotelli oli odotettua parempi. Sijaitsee pienellä, rauhallisella kadulla jolla ei ole läpiajoliikennettä. Se on iso asia Hanoissa. Lisäksi saimme huoneet takaosasta. Aamiainen oli pienehkö mutta ok. Tuputtavat, niin kuin kaikki hotellit, retkiään. Eivät kuitenkaan osanneet vakuuttaa meitä miksi heidän retkensä olisi laadukkaampia kuten väittävät.
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Geok L.
Paarid
Malaysia,
6. juuni 2013. a.
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Great location
Good location, friendly staff, hotel with elevator
7,3
The draining system in the toilet was bad.
The facilities in the room was quite old.
Overall is considered good
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Arnoldy A.
Paarid
Indonesia,
20. veebruar 2013. a.
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Near St. Joseph Cathedral Hotel in Old Quarter
7
Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet.
Hotel Feature Tip:
Don't buy tour and ticket from this hotel - Fraudulent
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Minning Q.
Üksikreisijad
China,
20. jaanuar 2013. a.
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Watch out! The photo is cheating you!
4,3
I thought I've booked a twin bed room, because the photo
is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room!
The staff is not friendly, they didn't provide the breakfast in the morning which they promised to.
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
Nightlife Tip:
The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
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Kimberly Z.
Paarid
United States of America,
4. jaanuar 2013. a.
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we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you.
Sightseeing/Attractions Tip:
Right near the cathedral and old city. Exit the hotel and go left, then turn down the left alley to get on the backpacker street for cheap restaurants. Recommend Red Gecko restaurant for options and taste!
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Jeff B.
Paarid
United States of America,
4. november 2012. a.
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Great Rooms, Terrible Breakfast
Comfortable Bed, Good Wifi, Quiet, Good Location
5,7
i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
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Patricia F.
Ärireisijad
United Kingdom,
30. september 2012. a.
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Friendly helpful staff & good location
Friendly helpful staff, good location, quiet lane
7,7
The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
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Patricia F.
Ärireisijad
United Kingdom,
24. september 2012. a.
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Good location
Nice friendly staff, good location
8,3
Hotel is in a quiet lane near the church, deluxe rooms on the upper floor have a nice view of the church tower. Rooms are quite small but they are clean, bedding is also clean. There's a safe and a fridge in the room, there's also a lift.
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Yu O.
Grupid
Japan,
31. august 2012. a.
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great staff , great tour , great value ...
friendly staff ( give smiles service ) , great value ...
10
we stayed at Splendid Star for 2 nights.There are not enough words to describe how great the splendid star Hotel is william, ruby , and the rest of the staff can not do enough for you. They genuinely care about making your stay the best ever. From the moment we arrived, to the moment we left they were so accommodating. They recommended restaurants which were always right on, they booked our city tour, Halong Bay trip,sapa trip booked our flights to Danang and Ho Chi Minh, arranged hotels in Hoi An, Hue and Ho Chi Minh city, along with drivers and hotel pick-up, then followed up with a phone call to us in Hue to make sure everything was OK. These are awesome people and very genuine. As for the hotel itself, it is in a great location in the Old Quarter. Everything is within easy walking distance - shopping, restaurants, etc. The rooms are beautifully decorated. We stayed in a deluxe room for the first 3 nights and then moved to a suite after our Halong Bay trip which was larger, both were good choices. Free computer in the room is also a nice plus that you don't get anywhere else. Do not hesitate to book your stay at the splendid star Hotel. They will make it one of your most memorable stays ever. We hated to leave, it felt like we were leaving old friends behind.
Sightseeing/Attractions Tip:
visit halong bay , sapa ...
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