Hotelli info juurde

Fantastiline 8,2
2795 arvustuse põhjal

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esitatud arvustusest2795
  • Hotelli seisukord/puhtus 8,6
  • Teenused 7,4
  • Asukoht 8,6
  • Toa mugavus/tase 8,4
  • Töötajate tegevus 8,2
  • Vastavus hinnale 8,0
  • Toit/söömine 7,4

Chiet T. alates Malaisia
Viibis 2 ööd aprill 2015
Hotel condition
clean, strategic location and friendly staff.
In general meet my expectation, however only one elevator to car park is working for my three days there.
Arvustatud 13 aprill 2015

esther K. alates Malaisia
Pered väikeste lastega
Viibis 3 ööd aprill 2015
Spacious room with great location
Room is spacious n clean, accessible to most tourist attraction
Arvustatud 13 aprill 2015

Mohd Y. alates Malaisia
Viibis ühe ööaprill 2015
to maintain excellent standard
friendly staff, cleanliness and location
Poor room preparations. .. without face and hand towel, slippers and limited toiletries compared to earlier stayed.
Arvustatud 12 aprill 2015

Siew L. alates Malaisia
Viibis 2 ööd aprill 2015
Nothing to comment ! Staff are not well trained !
Below expectation ! Disagree this is a 5-star rating hotel. I would rate it 3-star !
Arvustatud 09 aprill 2015

Claudine N. alates Austraalia
Viibis 2 ööd märts 2015
Disspointed again!!
Housekeeping very sloppy
Yet again I was disappointed. I was back in the hotel after a few days in the region. This time the room was even more disappointing, I had no towels, no slippers and the safe was locked upon my arrival ( possibly from the last guest). I had to call the duty manager to my room for us to witness what I discovered. She was very apologetic. My Shower had no hot water again! In the end after much delay my room was changed. I insisted on seeing the GM the next day ( he was not available) and I spoke to the Mr. Mohd Fitry who is the Front office manager. He mentioned that my complaint was discussed in the morning meeting. I told him that the house keeping department was very sloppy on both occasions that I was there. And Pullman did not live to its so call 5 star promises. I am uncertain if I will return to that hotel again.
Arvustatud 06 aprill 2015

Claudine N. alates Austraalia
Viibis ühe öömärts 2015
I was very disappointed with stay. Upon check in I noticed in my room, no bedroom slippers, no hand towels . As I was there for only a night's stay and I arrived late, I did not highlight the issue. I was returning to that hotel on the same leg, a few days later, hoping to find an improvement.
Arvustatud 06 aprill 2015

Yee M. alates Malaisia
Viibis ühe ööaprill 2015
Bad experience
Arvustatud 05 aprill 2015

JELLY C. alates Malaisia
Pered väikeste lastega
Viibis 3 ööd mai 2014
Nice hotel within the Kuching City
Cozy room, Within Kuching Town Area and near to famous Top Spot for seafood
The hotel was well maintained and the room is very spacious and comfy. It is located at the town of Kuching city, hence, easily accessible to some of the tourist spots such as Riverfront, Chinese Temple, old court house, etc. For those who like nightlife activities, you can find a few bars around the hotel as well. There is shopping mall attached to the hotel too. We will definitely stay at the hotel again.
Arvustatud 04 aprill 2015

Kheng G. alates Malaisia
Viibis 4 ööd september 2014
Unfriendly Staff
I had a terrible stay at this hotel. It is my first time visiting Sarawak and it i was greeted with rude and 'couldn't be bothered' attitude, especially at the front desk. The check-in receptionist was rude, unable to communicate properly to me in English nor Bahasa Malaysia. I was disappointed that this hotel had hired staff that will ruined its name. Unless the staff or staff's attitude changed, i will never step foot into this hotel ever again.
Arvustatud 04 aprill 2015

Johny C. alates Malaisia
Viibis ühe öömärts 2015
good stay
facilities amenities
Arvustatud 02 aprill 2015