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Fantastiline
8,5
esitatud arvustusest2581
Hotelli seisukord/puhtus
8,7
Asukoht
8,2
Toa mugavus/tase
8,7
Töötajate tegevus
8,7
Vastavus hinnale
8,7
Toit/söömine
7,8

8 Shirley R.
Australia
25 oktoober 2013
Gateway fun to Ha Long Bay
Location, Size of Rooms and Welcoming Staff
The staff were very welcoming on our late arrival and assisted us with our departure the next day to Ha Long Bay. We returned to the hotel after our cruise and explored the French Quarters of Ha Noi. The hotel's location was good due to its proximity to the centre of the tourist area (a short walk) without all the hustle and bustle. Would stay again

8,7 Katie H.
Australia
28 oktoober 2013
Nice hotel tucked in the Old Quarter
Great staff, centrally located & good variety of breakfast
We stayed 3 separate nights here. First night the room was good, except the cigarette smoke that we could smell coming from somewhere. The second night was better, although the layout meant that it was a little cramped. The third night there was a leak in the room and they quickly sent someone to fix it but it kept leaking and when we showered it got wetter. Otherwise the staff are very helpful, the beds are comfortable and breakfast is great.

8,3 Louella P.
United States of America
22 oktoober 2013
Great customer service as shared by others
Comfortable bed, restaurant in the hotel, and customer service

10 David C.
Canada
22 oktoober 2013
Amazingly helpful staff, nice hotel
Staff and customer service, the rooftop restaurant and the location
Really nice option for Hanoi. But what puts this place at the top of my list is the food in the rooftop restaurant and the great staff who do everything they can to help. I lost my phoen and got my bags mixed up and had a bunch of things to sort out in the morning and they made everything easy and were very helpful!

8 Katie H.
Australia
27 oktoober 2013
Nice hotel tucked in the Old Quarter
Great staff, centrally located & good variety of breakfast
We stayed 3 separate nights here. First night the room was good, except the cigarette smoke that we could smell coming from somewhere. The second night was better, although the layout meant that it was a little cramped. The third night there was a leak in the room and they quickly sent someone to fix it but it kept leaking and when we showered it got wetter. Otherwise the staff are very helpful, the beds are comfortable and breakfast is great.

8,3 Ken H.
Malaysia
21 oktoober 2013
3 stars charges 4 stars services
Nearby to tourist attraction, Friendly & helpful staff, fast internet connection

9,3 peter U.
Australia
25 oktoober 2013
Great logistics. looked forward to returning there
staff genuine, bed excellent, great location. The standard was consistant.
Our stay was great respite from the surrouding market and busy center. Staff offer great advice which can be relied on. They run on reputation and standards.

8,3 Frank G.
Australia
20 oktoober 2013
Good value hotel
central, clean and comfortable
Clean comfortable and well appointed hotel in side street away from major traffic noise. Centrally located so good for walking around the town.

8 MAYKIM S.
Singapore
07 november 2013
reliable, comfortable, relaxing
helpful and friendly staff, good food, value for money
very comfortable and relax stay at hanoi at this hotel. Room service was value for money, food presentation was great and quality standard. location was good and centrally located, accessible to many shopping areas. Can easily travel by taxi. Kids love the connecting room advantages as compared to having to squeeze into one big family room.

8 Matthew T.
Singapore
17 oktoober 2013
Great location, quiet & superb staff...
Staff are helpful, clean & decent room, Great location...
Hotel is located in the old quarters but on a quiet street. We hardly hear the horning at night. Great location to go sight seeing & easy to find food around the hotel. Room size is decent & clean. My wife left a pouch on our flight into Hanoi & the lady at the reception (can't remember her name)help us check & make arrangement with the airlines for us to pickup the pouch at the airport on our return flight. She also advise & recommend a few tourist site to visit the next day as most shops will be close the next day. Breakfast was good but you kind of get bore after eating the same stuff for a few days.But overall we enjoy our stay there in Hanoi... Thank you