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8 Chan F.
China
13 august 2012
Great room and beautiful swimming pool
Location is very convenient, just a few minutes walk to Kata beach. Hotel room is very big and clean.
We stayed in Sugar Palm Grand Hillside hotel for 4 nights. The room is very big and clean, location is convenient, just a few minutes walk to Kata beach. There are a lot of shops, bars and restaurants near the hotel, quite convenient for lunch and dinner. We would come back again if we travel Phuket next time.

6,7 Aase J.
Australia
12 august 2012
get the pool access room
central
was a lovely hotel for the price. Bathrooms are dark and not a lot of natural light. We had a pool room which was nlovely as water was never far away. Kids jumping off one floor to another via the pool was a problem as not only dangerous but also wouold drench anything we had on the balcony. Breakfast was fine, although not enough staff for the number of guests. I would return tho as good value and central to Kata eestaurants, etc. The hill is a bit of a killer but think of the exercise :) wifi may be free but crap :(

7,7 Wong K.
Hong Kong
15 august 2012
Modern Room on a hill side
Modern room with good price
I stayed two nights with my love which the first was a pool access room type. It was a good deal considering the room rate.

7,3 Weng T.
Malaysia
11 august 2012
Great place and lovely staff
Quiet place, good for relaxation
hotel's rooms are clean. nice place, but you may need to be fit to walk about the hotel as it is really a "grand hillside" hotel. staff are very friendly and helpful. most of them can speak english.

6,7 Lai T.
Malaysia
03 august 2012
Comfort hotel
Room design
Overall of this hotel I can said is pretty good. It seem like just furnish and is clean. The room are quite spacious and the bathtub is extremely comfortable for bath. But the buggy service is a bit disappointed , it only serve customer during check in and check out only. The normal time, the customer hace to walk on their own back to the room which are quite far from the lobby.

9,3 Leanne S.
Australia
30 juuli 2012
Great hotel, friendly helpful staff
Pool access room is superb
We loved our pool access room for our first stay in Kata. Rooms were delightful with a very different decor. Bed was the most comfortable I have ever slept in whilst in Thailand. Hotel is in a good spot just up the hill from the main street and a 5 minute walk from the beach. The only thing I would say is that it is up a very steep hill and the tuk tuks do not like driving up there as it uses too much fuel, so you need to be prepared to pay extra or walk the hill. Staff were great - we came across another Australian couple involved in a motorbike accident and kept their bike for them while they went to hospital. The bike was kept safely by staff for a couple of days until the couple could pick it up. We would definately stay here again.

5,3 Lily J.
Singapore
28 juuli 2012
Great hotel with a good service.
Able to communicate with the staff
This is my first time for my husband and i went phuket. During our stay in this hotel, we got no comments so far so good. The good things about this hotel they allowed us to use their toilet at basement near the fitness room for us to bath as we have a night flight back to Singapore. We chose the room with poll access, its great! As informed that the pool is sharing with another 2 more room which is my left and right side room. However, we realised that so many peoples (other guests) from other room also using the pool. This is not call private pool anymore but public pool. Hope the managemant of Sugar Palm hotel look into it in order to have a better comments. Location is very far from the airport. Take taxi is about 45mins. The taxi fare is very expensive. Go elsewhere also need to take taxi or tuk tuk. We spent on travel so much even we dont buy anything as the stuff there very expensive. This hotel overall still not bad.

9,3 LEI H.
China
07 august 2012
Great location and large rooom
lovely pool and seaview
lovely room and good staff,deserve to be suggested.

7,3 Yen W.
Singapore
05 august 2012
Nice hotel
Pool access room
The hotel is nice. With many restaurants around. Fairly well maintain though could be better. Stayed in pool access room which was a fantastic experience. Four rooms would share one pool. However, there are always intruders not staying at pool access room who came to use the pool. Perhaps hotel could have separate pools for such hotel guests as the pool can get quite crowded. The number of DVDs available for loan could be more. Similar for breakfast choices. Staff at the reception could be more friendly and welcoming. One con is that the hotel is on top of a hill and some levels have no direct lift, hence requires some walking. Also, the hotel card key broke down a couple of times, which makes the stay a little unpleasant.

10 Jacques S.
France
26 juuli 2012
Fantastic hotel
Location,service,design of the room,breakfast buffet,manicured gardens,pool and spa....
I had a great stay @ the Sugar Hill Grand.Lovely staff,beautiful location,high class amenities for an unbeatable off-season rate,making this 4**** hotel as affordable as a 2**in most other countries. Particularly enjoyed the spacious bathroom,minimal design and balcony overlooking the sea. Would go back anytime!