Back to hotel info

Excellent 8.2
Based on 81 reviews
Excellent 8.3
Based on 1911 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 81 reviews
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 8.2
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.7
Sort by

Ka from Hong Kong
Couples
Worth staying
first hotel that I stayed in austria that has air-con which give excellent ventilation to our room. quite noisy from street especially at night. therefore we cant sleep if we opened the window. ...
none can tell
Reviewed June 07, 2016

Jeffrey C. from Malaysia
Couples
Stayed 2 nights in October 2013
Quiet stay in traditional hotel
Near to public transport, quiet and large room
Just perfect - near walking distance to train station and bus station. Centrally located yet in quiet neighborhood. Hotel in old traditional building - superb. Very clean and breakfast is sufficient and the dinning room looks great.
Reviewed October 08, 2013

Chan J. from Canada
Couples
Stayed one night in June 2013
Okay but too far away
Friendly staffs, fair breakfast, value for money
I think its okay if you are driving and only stay for one night since it pretty far away from the old city area.
Reviewed August 29, 2013

Christina from United States
Families with young children
Wonderful Family Friendly Hotel
Hotel staff was very friendly, and the location was wondering for walking to everything we wanted to see.
The beds could have been a little more comfortable.
Reviewed May 30, 2016

Ramona from Singapore
Couples
Rude reception lady
Room was spacious, bathroom was clean.
Our check-in was terrible! The lady at the reception became impatient when I had to search for my passport, and then complained to us that she couldn't find our names on the passport (seriously, ...
Reviewed May 30, 2016

Guy D. from United States
Solo travelers
Stayed 2 nights in May 2013
Good value for Salzburg
Location, value, close to train station
Reviewed June 14, 2013

Lawrence B. from Australia
Couples
Stayed 2 nights in May 2013
Neat hotel, great staff
Close to the train station, friendly staff, great room
I suspect that the staff noted that we were on our honeymoon and gave us a little upgrade - the room was fantastic! We chose the location as it was close to the railway station. Because of that, it was only a block away to a fairly run-down neighborhood (well, the closest thing that Austria has to one!). We still felt very safe. The staff were very helpful, recommending great local restaurants and a nearby coin laundry.
Reviewed June 01, 2013

Shirley from Taiwan
Couples
Close to train station, great...
Comfortable bed and widely space.
Didn't provide map after buying Salzburg card.
Reviewed May 29, 2016

Shabab from Saudi Arabia
Solo travelers
worth staying in
Good location and great help desk staff
nothing
Reviewed May 28, 2016

Igor K. from Russia
Families with young children
Stayed 4 nights in December 2012
Client oriented service, well breakfast
Well breakfast and morning newspaper for guests
Not modern interior, but big room. Hotel is far away from city centre and placed not popular place. the hotel has excellent parking area. Very client oriented service.
Reviewed January 07, 2013

jonathan L. from United Kingdom
Couples
Stayed 2 nights in December 2012
Excellent location. Nice cosy hotel
Large double room. Nice breakfast
Friendly front desk . Very comfortable room. We had the business double room. Very spacious and warm. Nothing to complain about the hotel. Had a very pleasant stay. Would recommend the hotel.
Reviewed December 22, 2012

Yuan from Singapore
Couples
Exceptional
Very near to the train station, Clean and well decorated! Staff-George is really nice and helpful!
Nothing
Reviewed May 27, 2016

Anonymous from Canada
Couples
Hum...... you think about it
The room is spacious. The receptionist is very helpful with good attitude.
We would like to take dinner at the restaurant but most of the areas are closed. We were recommended to take dinner at the patio of the restaurant. The food came very slow ...about 40 minutes. The ...
Reviewed May 27, 2016

Adrian L. from Malaysia
Couples
Stayed one night in November 2012
Lovely Hotel with a Splendid Room
Beautiful Room
This hotel is at a good location nearby the main train station. The rooms are well equipped with a sitting area and all that you will expect to find it a 4 star type hotel in Europe. The beds were comfortable and the bathroom was so large. Worth the money you pay for. Initially it was a bit hard to find but once you get your bearings it's easy.
Reviewed December 06, 2012

Hoi L. from Hong Kong
Couples
Stayed 2 nights in July 2012
good location with nice breakfast
location is only 5-10 mins walk from train station,nice staff
Room is a bit old but staff are nice and breakfast is nice too.
Reviewed December 03, 2012

Napatpawankwan from Thailand
Couples
Poor
Room is old, however it is clean. Anyway it is below expectation.
Reviewed May 27, 2016

Martina from Australia
Couples
Nice hotel
Handy to the trains and tour meeting places. Staff very friendly.
Reviewed May 24, 2016

Yick W. from Hong Kong
Business travelers
Stayed 2 nights in November 2012
Great location with excellent room
Great location. Sweet room.
The hotel room is excellent, they just got everything you wanted. Location is great as well, 5 minutes walk from the train station and 15 minutes walk to the city center. You don't have to worry about the 15 minutes walk as you will pass by the famous garden and the beautiful scenery.The receptionist are kinda cool but friendly and you can find loads of local tour to join at the reception. Great stay and I will definitely go back.
Reviewed December 01, 2012

yi K. from Taiwan
Couples
Stayed 2 nights in September 2012
A hotel with good location
Nice service and bus stop nearby
This is the second time I stay here when I come to Salzburg again. The price is very reasonable,but it'll be better if the breakfast is inclouding the price. Gernerally speaking, it's worthy to stay .
Reviewed September 22, 2012

Wayne from Australia
Couples
Nice Hotel. Good decor and...
Liked the cleanliness and decor of the hotel.
Did not eat breakfast at hotel. At 15 Euro each, I thought way to expensive.
Reviewed May 21, 2016