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Excellent 8.3
Based on 75 reviews

Recent customer comments

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Excellent



based on 75 reviews
  • Cleanliness 8.5
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.7
  • Food/Dining 7.8
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Mingtse O. from Singapore
Families with older children
Stayed one night in September 2014
Family holiday
Cleanliness, breakfast spread, location
Service was slow. Insufficient towels, bathrobes and slippers, had to call Housekeeping 5x before they finally delivered he requested items. No complimentary in-room wifi, lobby wifi doesn't even work in the breakfast room.
Reviewed September 08, 2014

Kaizar P. from India
Families with young children
Stayed 4 nights in August 2014
Hilton Vienna Plaza - pleasant memories
Location, ambience, friendly staff
The stay was very comfortable and made pleasant by the friendly staff. The hotel has been recently refurnished hence there was a feeling of newness in the hotel, which one generally doesn't see in older European hotels. However, the refurbisihing wasn't fully complete and was still going on from the 6th floor upwards. We were on the fifth floor and things got very noisy from early in the morning and woke up the kids. This was a bit odd as we had inquired about this on phone based on other online reviews, before making the reservation and later at the time of checking in, but were told that the refurbishing work was completed. Wonder why they were not transparent about it.
Reviewed August 26, 2014

sang S. from Canada
Business travelers
Stayed 6 nights in July 2014
relaxing, comfortable, well-served
clean, friendly, comfortable
superb service, nice and clean, comfortable
Reviewed July 15, 2014

Emanuele P. from Italy
Solo travelers
Stayed 2 nights in October 2013
Hilton Hotel with a lot of nonsense
Concierge was nice and helpfull - location is ok near all attractions - nothing else
I will just comment about the room. The TV was a Philips from maybe 1980, of course no cable channel. The bed looks and feels like an army bed. All of this in an Executive Room. Too weird to be truth. Note that I tour quite many 5 stars hotels throughout the year, then I am quite realistic.
Reviewed October 28, 2013

FAHAD A. from Saudi Arabia
Families with young children
Stayed 4 nights in August 2013
it was very nice but the location not very good
nice and clean
it was very nice but the location not very good it was very nice but the location not very good
Reviewed August 19, 2013

Kuntee N. from Thailand
Couples
Stayed 2 nights in March 2013
Good room
Large Room , Good Location , Nice Staff
Very like this hotel . 15-20 minutes walked to shopping .. Room was cleaned
Reviewed July 20, 2013

Ploynapass B. from Thailand
Business travelers
Stayed 2 nights in June 2013
Excellent Service
Service , Location
EXcellent Service , good location , Perfect Butler , large room but little old , Breakfast is o.k. , restaurant is acceptable. Excellent Service.
Reviewed July 10, 2013

Ploynapass B. from Thailand
Business travelers
Stayed 2 nights in June 2013
Location terrific!
Location , Service
Butler service is the BEST! The butler service is so nice and willing to help in everyway. and they help you efficeincy
Reviewed July 10, 2013

Ploynapass B. from Thailand
Business travelers
Stayed 2 nights in June 2013
Service is excellent
best service
large room but old design. Excellent service . good location
Reviewed July 10, 2013

Ploynapass B. from Thailand
Business travelers
Stayed one night in June 2013
Excellent Service
service service service
Room little bit old design but have lots of space. Old style bathroom. but EXCELLENT SERVICE
Reviewed July 10, 2013