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Excellent 8.2
Based on 85 reviews

Recent customer comments

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Excellent



based on 85 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.0
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.9

pascal T.
France
April 30, 2014
Excellent hotel with strategic location
friendly staff, very convenient location in the old city of Vienna, easy access to public transport.
Ecellent stay in this hotel, close to the old city center, the opera and cafe Sacher

andrew M.
United Kingdom
April 23, 2014
great location, great staff
location, staff and large rooms
this is a nice hotel with a great central location. there are lots of restaurants/cafes close by and one landmark seems to be outdone by the next. whichever direction you face in Vienna you are still surrounded by culture. its a beautiful, friendly city and this hotel makes a great base

Sukhbaatar J.
Mongolia
March 30, 2014
Good
All good
Good, see you next time, very good

Ploynapass B.
Thailand
September 04, 2013
superb location
location , service , clean room
Room is clean and suitable size , excellent service , Superb location , surrounding with shopping

Ploynapass B.
Thailand
September 04, 2013
Excellent
excellent location
excellent service and superb location. hotel surrounding with nice restaurant

Franz W.
Austria
June 24, 2013
Very nice traditional Vienna City Hotel
Central location, City view, big rooms

Jenny C.
United States
June 03, 2013
Great value hotel w/llarge rooms centrally located
huge rooms for European standard, great location, clean

Hussain S.
Austria
May 20, 2013
Acceptable
location location location
the stay itself is good, but few things were annoying, like the noise on the street till late night, as it is the main street of vienna (Kaertner strasse). Though not exactly hotel's fault, they can do better job of insulating the rooms

Paul D.
Australia
January 10, 2013
Great location and friendly service
Central location, very friendly service and comfortable rooms
We really enjoyed our stay at this beautiful old hotel which is located in the middle of the shopping area and close to the Opera House. The staff were very helpful and friendly . In every way the hotel exceeded our expectations.

Michael S.
United States
October 16, 2012
Great Location, Great Staff, Classic Feeling
i can't imagine a better location for visiting tourist sites in vienna. easy to run back to hotel at any moment for a break. staff is smart and helpful, never a negative reply, managed all my requests including tourist questions and reservations for activities. hotel has nice new bathrooms, yet retains that historical feeling in the public areas and in the rooms. did not eat in hotel so not comments on food.