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Mercure Wien Westbahnhof Hotel

Felberstrasse 4, 15. Rudolfsheim-Fünfh., Vienna, Austria (Show on map)

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Mercure Wien Westbahnhof Hotel Vienna - Guest Room Mercure Wien Westbahnhof Hotel Vienna - Guest Room Mercure Wien Westbahnhof Hotel Vienna - Restaurant Mercure Wien Westbahnhof Hotel Vienna - Hotel Interior Mercure Wien Westbahnhof Hotel Vienna - Guest Room Mercure Wien Westbahnhof Hotel Vienna - Hotel Exterior Mercure Wien Westbahnhof Hotel Vienna - Guest Room Mercure Wien Westbahnhof Hotel Vienna - Meeting Room Mercure Wien Westbahnhof Hotel Vienna - Restaurant Mercure Wien Westbahnhof Hotel Vienna - Pub/Lounge Mercure Wien Westbahnhof Hotel Vienna - Guestroom Mercure Wien Westbahnhof Hotel Vienna - Breakfast Mercure Wien Westbahnhof Hotel Vienna - Meeting Mercure Wien Westbahnhof Hotel Vienna - Hotel Lobby Mercure Wien Westbahnhof Hotel Vienna - Reception
Hotel Area: 15. Rudolfsheim-Fünfh. Number of Rooms: 253

Recent customer reviews

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Good

7.4

based on
76 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (76)
Pui Y. Couples Hong Kong, June 11, 2013
Clean and good location hotel.

Clean, good location.
6.7
The hotel is kinda like a budget hotel. It doesn't have air conditioning in the room. But my visit is in June, so it's not a problem for me.
Hoe P. Couples Australia, May 26, 2013
Opposite railway station West

Location, clean and friendly staff
8
Kellyn C. Couples Singapore, March 27, 2013
Good location

location, comfort, convenient
6.3
Good location, very near the train station, as you can tell from the hotel name, also near the public transport, hence easy access to the city area. However, if you wish to be closer to the city and attractions, this may not be ideal for you. Generally good service, rooms were ok, probably expecting more but it suited our needs, as we needed to catch an early train from the Westbahnhof.
Heitor C. Couples Brazil, February 12, 2013
Excellent choice

Location, Staff, Breakfast
10
Excellent choice, great location, easy access to train/subway, superb breakfast.
Chan K. Groups Hong Kong, October 13, 2012
Hotel opposite to the Vienna Central Train Station

Convenient for travellers by international train
7.7
I bought my auntie to Austria for a music tour, my priority when choosing hotel was it must be close to the train station, so we could drop the baggage conveniently before doing any sight-seeing. This hotel has a great location, just a street accross the Wien Westbahnhof station and in a quiet location (although we were told that quiet room facing the inner street was not available - we found no problem with the noise). Wien Wsetbahnhof station is just 10 mins to old town by metro. The room is clean and simple, with the price I paid and compare with the living standard in Vienna, it's good for value. The only unsatisfaction was that for both nights, we found our room door left opened, I guess it's because the cleaning staff did not close our door with a force. Luckily there was no property loss. Having said that, the hotel staffs were friendly and helpful.
Lillen L. Couples Australia, October 10, 2012
Very good customer Service

Reservations over booked and over looked our prepaid booking
9.3
It was after midnight when my husband & I arrived Vienna. We took the shuttle bus from the airport to Westbahnhof. We were disappointed to be told that the room we have paid for was given away because they over booked but Richard took us to another 4 star hotel in the next street and made sure we were taken cared for. We were also offered free breakfast for 3 in the following morning at Hotel Mercure. I was disappointed that I could not stay at Hotel Mercure because I think their rooms were a lot nicer than the hotel we stayed but they corrected their mistake and made sure we had a nice stay in Vienna.
Ricky L. Couples United States of America, October 05, 2012
GOOD LOCATION ACCESS TO PUBLIC TRANSPORT

GOOD LOCATION
6
INTERIOR DESIGN WERE QUITE OLD. TYPICAL RAILWAY STATION SURROUNDINGS
Sjoukje V. Groups Australia, September 27, 2012
Great location to the station.

Location
7.3
Staff were friendly and helpful, chosen for the location next to the station. Rooms were OK. Should have included breakfast for the price.
Hotel Feature Tip: Good spot for catching a train the next morning.
Jake A. Couples Philippines, September 08, 2012
Great Location

Very near the train station
7.3
Our stay was short but quite pleasant. Very near the train station so you wouldn't have any problems getting on time if you have a train to catch from the Westbanhof.
Kevin M. Couples United States of America, September 06, 2012
Good room and location

Location and staff
7
Folks were friendly in the hotel but not the breakfast room staff. It was nice and clean and good location though

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Mercure Wien Westbahnhof Hotel ViennaMercure Wien Westbahnhof Hotel Vienna - Guest RoomMercure Wien Westbahnhof Hotel Vienna - Guest RoomMercure Wien Westbahnhof Hotel Vienna - RestaurantMercure Wien Westbahnhof Hotel Vienna - Hotel InteriorMercure Wien Westbahnhof Hotel Vienna - Guest RoomMercure Wien Westbahnhof Hotel Vienna - Hotel ExteriorMercure Wien Westbahnhof Hotel Vienna - Guest RoomMercure Wien Westbahnhof Hotel Vienna - Meeting RoomMercure Wien Westbahnhof Hotel Vienna - RestaurantMercure Wien Westbahnhof Hotel Vienna - Pub/LoungeMercure Wien Westbahnhof Hotel Vienna - GuestroomMercure Wien Westbahnhof Hotel Vienna - BreakfastMercure Wien Westbahnhof Hotel Vienna - MeetingMercure Wien Westbahnhof Hotel Vienna - Hotel LobbyMercure Wien Westbahnhof Hotel Vienna - Reception

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