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Recent customer comments

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based on 108 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 9.0
  • Location 9.3
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.4
  • Food/Dining 7.0

Soniviel W.
July 23, 2015
friendly staff...nice room
city center location, nice room, friendly staff
Very friendly staff and located at the city center. Very nice room and clean

Soniviel W.
July 20, 2015
located at city center..friendly staff
friendly helpfull staff, located at city center, nice room
Everything was ok only the access to rooms at different buildings too complicated.

Noppraratn W.
June 09, 2015
Its much better than I expected!! Love it!
1) cleaniness 2) decoration 3) money value!
Enjoy every minute of my stay, going to recomment NH hotels to others for sure! Staffs are useful, and polite. My room is clean, even the room balcony. If I need to said bad things over it, I would be just one thing, is when they come to clean my room on the second day, they didnt change the towels. But other than that! I love it!

Lynn M.
United Kingdom
January 05, 2015
Great location but that's all
Location, breakfast, onsite parking.
Fantastic location. Whilst I appreciated staying over new year would be expensive, this hotel needs to up it's game to compete. Having stayed in a sister hotel in Rome, there was a huge difference in quality and style. The room in Vienna was so dates, threadbare towels, an unhygienic shower curtain, light bulbs needing changed and a tv that was from the 1970s. Breakfast is fantastic but so it should be for 25 euro. Wouldn't stay here again. There is better around.

Peggy K.
United States
December 28, 2014
Great location
The location was great, close to a metro station and walking distance to many cool shops.

hyunjoo Y.
South Korea
December 21, 2014
Great location but a lot needs to be improved
Location, location and location.
Great thing about this hotel is that it is literally 30 seconds away from the metro, large grocery and shopping centers. I haven't tried the breakfast, but the selection looked okay although the price was a bit overpriced. The worst thing about this hotel is that it is overrated with 4 star. It is easily acceptable as 3 star hotel or in some aspect 2 start. The bed was terrible - it's like you are sitting on a sponge cake. Even a person with good back bone condition will need to see a doctor after sleeping in their bed. Hotel safety was a bit questionable. There was security camera but anyone on the street can enter easily and the hotel hall ways are not well protected. In-room safty didn't work in both of the rooms I stayed. The hotel say they have kitchen but it's has microwave, sink and 2 plates/2 utencils. The room heating was too much and it can't be controlled. The window was malfunctioning so it didn't help either. The carpet was dusty so my alergy reaction was volcanic. For location wise, it is unbeatable, and based on the special rate by Agoda, it is not a bad place to say if location is the most important thing for the traveler. However, there are many other hotels with easy access to main tourist sites and metro. So I wouldn't stay at this hotel for my next travel.

Chee S.
November 30, 2014
Near Train Station and Value for Money
Near Train Station, Value for Money, Friendly Staff
Near Train Station, Value for Money, Friendly Staff

florence S.
November 13, 2014
Great location wonderful reception clean room
just right outside the shopping belt. Convenient
unfortunately the stretch before the hotel was under construction so getting there was an issue. That's in August. Location was superb. Clean rooms. Was given a room with a spoilt sliding door. They came immediately to try rectify the issue but couldn't. The reception was really good & friendly! :) Will stay there again if im back

November 08, 2014
Nice location, room is spacious
Clear, nice location and great staff
I stay here for 1 night and the room is really big. This area is surrounded with shopping district. Nice location to stay with efficient travel plans.

Sarawuth D.
October 31, 2014
good location
location clean and parking
good location clean room and parking