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Recent customer comments

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Very good

based on 76 reviews
  • Hotel Condition/Cleanliness 8.0
  • Location 8.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.9
  • Food/Dining 7.7

8 Irene M.
April 06, 2013
A spotles 5 starts hotel in Brussels
Amazing interior design, good restaurant and friendly stuff
Metropole is a beautiful nineteenth-century hotel right in the heart of Brussels. We had brilliant time during our stay.

5 Philip H.
April 06, 2013
quite disappointing und not 5 star
old hotel with nice interior decorations, atmosphere in the lobby, centrally located
What a disappointment, we had to change rooms as the room offered to us was very dirty and not renovated. The hotel generally made a poor impression, the bathroom was quite small - the tiles were cheap and old - the bathtub was broken. No separate shower. The room was small. Breakfast was quite expensive and not good. Even if you like atmosphere - rather choose a different place - definitely not 5 star standard and poor value for money. The hotel needs to be renovated.

10 Tracey J.
August 02, 2012
just gorgeous
beautiful property with a great location would always stay here

9.7 Tracey J.
August 01, 2012
beautiful and charming
Great location,near transport,shops,cinema and old town

10 Chawalit W.
April 25, 2012
A luxurious hotel with elegant decoretion
Convenient location
This hotel is a luxurious hotel, 5 star, located only 10 meter away from metro exit of De Buckere station. 15 minute walk to grand place. The hotel was what we expected, high.. quality linen bed and sheet, bath room with tub, with high quality bath amenities. But its price was pretty high.

10 Mona P.
United States of America
August 27, 2011
Heavenly stay
like staying in a museum
one could not imagine a more sophisticated place to feel completely taken care of, right in the center of the excitement of brussel's historic center. i felt surrounded in luxury, and in good company with the signatures of opera stars and movie stars who had stayed there. staying here was like being in a paradise of fine arts, fine food, and fine people.

9 Johan W.
July 21, 2011
Nice European Grand Hotel style property
general atmosphere and interior decoration in common spaces
this hotel is well located and has a beautiful original art nouveau style interior in the common areas: the cafe is a paradise for people who enjoy looking at art nouveau /art deco interiors. the lobby and corridors are also very nice looking. rooms are fairly newly renovated, the buffet breakfast served is excellent with a good selection of breads, cold cuts and juices

8.3 Elza M.
July 09, 2011
Beautiful hotel, but a problem with elevators
Great location in Brussels, beautiful decor
The hotel interior is beautiful, the rooms are super-elegant. Chandeliers and bathroom are exquisite! Free coke, water and beer are provided in the mini-bar. However, there might be some glitches with the elevators. Breakfast is usually not included in the room rate and is quite expensive, 28 Euro. It may also be difficult to get through to a concierge on the phone, e.g. for a wake-up call.

8.3 Brent M.
May 20, 2011
Hard to fault this one
Location, Decor, Service
We loved this hotel with its traditional style of service and the overall ambience was great.We thought the breakfast a bit expensive but you can eat out the front at the cafe for half price. Overall a great stay and would stop here again

7.3 Mao M.
November 28, 2010
A nice hotel but a bit too old
nice location
facility too old
The overall experience is good, however, this hotel is a bit too old