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Exceptional 9.2
Based on 17 reviews
Exceptional 9.8
Based on 1167 reviews

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Exceptional



based on 17 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 6.0
  • Location 9.6
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for Money 9.1
  • Food/Dining 9.1

Rik from Belgium
Couples
A GREAT EXPERIENCE !
- the kindness of whole the staff - the nice breakfast - the free bottle of wine - the free airport transport - the complementary drinks - the central location in the old town - the silence in ...
- one very, very little minor - the extra bed was rather small, but sufficient
Reviewed April 05, 2016

Tammy L. from United States
Groups
Stayed 2 nights in November 2012
Crisp and sweet boutique hotel with great location
Location, staff, cleanliness, breakfast
the location was great-just a coupled minutes walk to main square in the old town. walk itself is beautiful as you pass medieval cobble stoned streets, art deco buildings and lovely churches. hotel is also steps to great nightlife scene where a bunch of bars and restaurants are packed with attractive locals. the staff were extremely friendly, sweet and helpful in suggesting sightseeing places, walks, and arranging transportation if needed. it was a five star experience at a really inexpensive price point. will definitely stay here next time i'm in town. breakfast buffet also really good. in fact i had a really early flight out and they packed me a breakfast to go just to insure i had a morning meal.
Reviewed November 26, 2012

Nattapong V. from Thailand
Couples
Stayed 4 nights in November 2012
Lovely hotel with very nice service
The staff is very very nice
I have stayed here for 4nights , it was the small hotel with high quality of staff They take care their guests very well. Great location not too far from the old town and the palladium , shopping mall. their room is clean and the price is very cheap. Breakfast is delicious.
Reviewed November 16, 2012

Gesa from Germany
Families with older children
Enjoyable stay in Prague!
Support from staff was very good for any belongings! Felt like coming home when we came back from sightseeing or dinner, got free drinks offered and sat comfortable in the lobby.
Reviewed April 01, 2016

Iakov from Russia
Couples
Exceptional
Great team managing all aspects during the stay, we really felt being taken care of. Excellent location.
Reviewed March 29, 2016

Arnaud M. from France
Couples
Stayed one night in July 2012
Lovelly hotel and great location
Smilling staff, high quality of services and perfect location in the old center of Prag
Travelling often to Prague, I really enjoy to stay at residence Agnes. The hotel is very well located in the heart of old Prag, close to shop (for the pleasure of my wife) and close to restaurants ... The hotel is very nice and charming. Services of the hotel are perfect and the breakfast very good. The staff are nice, smilling and always ready to help ! We really like this hotel !
Reviewed September 18, 2012

Marie-Anne R. from France
Couples
Stayed one night in August 2012
Très central, idéal dans rue calme et charmante
chambre agréable, lieu rénové dans architecture locale , service agréable.
De passage à Prague pour la journée,ce petit hotel très bien placé par sa proximité de la place de la Vieille Ville est calme et charmant: son hall donne une note très personnelle au lieu. La chambre était agréable et tout était très correct. Si je dois revenir, je reprendrai une chambre dans cet hotel "Résidence Agnes" que je recommande aussi à des à des famille s avec enfants.
Reviewed August 26, 2012

Nir from Israel
Couples
highly recommended hotel
breakfast was great, stuff were very helpful and nice. location is excellent.
nothing
Reviewed March 23, 2016

Chrysoula from Greece
Groups
Best hotel ever
The hotel is very clean and in a very convenient location close to bars,restaurants and to the main city square.The breakfast offers a great variety of food so it can satisfy all customers' tastes...
Reviewed March 22, 2016

Teo M. from France
Solo travelers
Stayed one night in July 2012
Super emplacement au centre ville
Personnel super attentif
Très bien situé au centre ville pour mes rdv de travail, j'ai aprécié les bons conseils du receptionniste pour sortir le soir. Merci. Sinon l'hotel semble neuf, et une atmosphère cosy y est présente.
Reviewed August 08, 2012

MASAKI K. from Japan
Solo travelers
Stayed one night in October 2015
旅館的ホスピタリティ
接客の素晴らしさ。小さいホテルならではの快適性。アットホームな雰囲気。
良いサービスと言うより、むしろ、日本の旅館のようなおもてなしだと感じた。 チェックインの時から、まるで我が家のような快適さで、心地よかった。 観光のアドバイスも車の手配も、まるで友人のようなフレンドリーさ。 いつもは高いTaxiを押しつけられるのでは無いか、等々、海外特有の不快感があるが、そういう心配が無用で、親身になって相談に乗ってくれる。 バスのアメニティが濡れていたりと細かな不備はあったが、全て許せてしまうほどのおもてなしだった。
Reviewed October 15, 2015

Noreen from Ireland
Couples
Better than Ashford Castle (no.1...
The staff and the owner couldn't have been more helpful or kinder. By far the best hotel I've ever stayed in and this was because of the staff. I can't recommend the Agnes enough. Free...
Reviewed March 22, 2016

Lei from China
Solo travelers
Superb
The service is very good! The hotel owner is very kind, very patiently showed me the spots I need to visit during check in. They also invited my friends living in different hotel for breakfast ...
Reviewed March 21, 2016

Jae J. from South Korea
Couples
Stayed one night in July 2016
립서비스외엔 평균이하 호텔
I selected this hotel after reading many reviews admiring staff and service. However what I saw reality is as follow. Staffs look like robots speaking out greetings to guests without sincerity. Things to be improved are: 1. 4th floor, top floor needs elevator because of quite steep narrow stairs 2. No aircondition control s/w in the room 3. Main light at cieling is too low unsafely 4. A baggage stand is in room but, there is no space for opening baggage. In order to open the baggage we need to move it in center of the room. So tiny room that guests feel uncomfortable 5. Mini bar was not arranged even though not many items 6. No rack or shelf at a wall in shower booth to put my stuff like shaver, cream etc 7. No sofa, no furniture for cosmetic, no mirror, no soap, no slipper, no gown, no laundry bag, poor quality cosmetic paper & toilet paper 8. Possibly hurt head when getting up on bed due to declined wall beside bed 9. Noise from next rooms & outside of hotel make us uncomfortable 10. Circumstances around the hotel is not good. Eg: streets and buildings on way to hotel look like dark unsafe area, so so distance from traffic stations 11. Comparing with other 4 star hotels we have stayed in Praha also in other countries, Agnes's room price is relatively pretty high
Reviewed August 16, 2016

Ergin from Turkey
Families with older children
Güzel bir otel/ tercih edilebilir/...
They are - very hot- staff, they didint use hotel policy conditions, thank you for everthing:)
The main holl was noisy, after 12 .00 pm you couldnt sleep easyl..
Reviewed March 19, 2016

Adrienne from United States
Solo travelers
Great spot, great service
Loved the location Loved the bed Loved the cleanliness
Reviewed March 17, 2016

Michael from South Africa
Couples
Believe the hype about the...
The staff - easily the friendliest, most helpful staff I have encountered anywhere. Apart from fantastic and attentive general service, they also gave us excellent sightseeing and restaurant ...
We can't think of anything to write here!
Reviewed March 17, 2016