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Excellent 8.7
Based on 28 reviews

Recent customer comments

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Excellent



based on 28 reviews
  • Hotel Condition/Cleanliness 9.0
  • Location 9.0
  • Room Comfort/Standard 9.3
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.9

8.3 Kah H.
Singapore
April 13, 2011
lovely hotel, good service, great location
pretty and helpful receptionist,
this hotel is located 300m away from the famous wencescle square. the room is lovely. spacious room, big bed, nice decoration. most importantly, all the receptionist are miss world quality. they are really helpful in answering to all our queries.

6.3 Margarita G.
United Kingdom
January 06, 2011
Conveniently located
Great reception service
Breakfast is boring and housekeeping is always late, smoking is permitted everywhere
We arrived very early but the Martina and Dean offered us early check-in and that was a saviour! The room was rather small considering it is a deluxe double but was basically and neatly decorated! The breakfast on offer was boring and the waiters had mistaken our orders twice, but were always courteous and polite! Housekeeping was late twice so we had to call and ask for fresh towels and for the room to be cleaned but having said that the gentleman in the reception (sorry did not record his name) offered us free massage, and they were a bliss! We had also late check out and the staffs made us feel at home! It is a good 4 star hotel and has certainly potential for improvement.

10 Jerrol N.
United States
December 28, 2010
Best service ever!
the staff, the beds, the breakfast, the towel drying racks!
maybe one more laptop for guests, maybe a hot-tub?
We were at the Icon Boutique with a party of 11 family members and we were so pleased with the service. Our questions were answered and we had a most enjoyable stay. Breakfast was great as we could all sit together at the large table. The beds were very comfortable and even though the rooms were small, very adequate.

10 Jan H.
United States
December 23, 2010
Wonderful Service
location, value, service
no parking
Outstanding hotel and staff. We stayed 2 nights and it was very enjoyable. The included breakfast was wonderful. The staff went above and beyond trying to find our luggage that was lost by the airlines.

7.7 Ayaz S.
Afghanistan
December 22, 2010
Friendly hotel
freindly staff, location,
rooms on street were noisy, rooms are a bit bare
While I did enjoy my stay at Icon however the otherwise pleasant stay was marred by street noise which came to us from our open window during the night.

7.7 Ayaz S.
Afghanistan
December 16, 2010
Well located but rooms are a bit noisy
freindly staff, location,
rooms on street were noisy, rooms are a bit bare
We liked our stay in the hotel which would have been better had the rooms not been effected by the noise from the roads below. the best comments for the staff who are always smiling and willing to help. The hotel is well situated and within easy reach.

10 Joshua H.
Australia
November 03, 2010
Stylish hotel in a fantastic location
Location, staff, rooms, beds, breakfast
None
Hotel is perfect for a weekend away, or more. Staff were really helpful (booked us on a tour to Kutna Hora on the Sunday), the breakfast is ideal (not a buffet so you over-eat), beds are possibly the most comfortable ever, and the hotel is located within easy walking distance of the old town, Charles Bridge, and everything really. I would fully recommend you to stay at this hotel!

6 Wai L.
Hong Kong
October 12, 2010
Stylish hotel
comfortable
not so near to the metro ~ 10mins walk, it's ok if u don't carry luggage
all the sight-seeing points can be reached within the walking distance, nice that some of the shops will be not be closed till 9pm. The hotel is stylish, and the bed is comfortable. the breakfast is ok. Most of the staff is helpful and can give you useful tips for the city visit. Will come back to stay in the future when I chance to visit the Prague again.

8.7 James B.
United Kingdom
October 07, 2010
Icon Hotel Prague
Great location, cool decor
Banged my head on the sloping roof in the bedroom
Great spot for a walking tour of Prague - pub over the road is good too!

9.3 Alena R.
Australia
June 21, 2010
Good value & great service
central location, great staff, good size of rooms, almost new
trying too hard to be 'cool'
This little gem is hidden right behind Wenceslav Square which means that pretty much every tourist attraction is within walking distance. The rooms are spacious and well appointed, with very decent bathrooms, TV, minibar etc... There isn't anything particularly wrong with the rooms but I couldn't help but feel that they tried a little too hard to make the place look like a designer hotel but with a tight budget... I guess the test will be whether the place is still 'cool' in a years time. Overall though it is a great value for money given it's size, facilities & location. Special mention should also go to the extremely pleasant and friendly staff who went out of their way to help yet refused to accept tips! It's a fairly small place and gets booked up fast - so hurry!