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Excellent 8.1
Based on 75 reviews
Excellent 8.2
Based on 5024 reviews

Recent customer comments

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based on 75 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 8.5
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.7

mohammed F.
September 13, 2015
Best Location
Location Design Comfort
I was there for a conference and it was close by loved the design will come back again

June 26, 2016
Ok place if you dont...
Very nice views from the hotelroom. Spa was nice.
Pretty long walk and two elevators to get from room to reception. Location is off from Copenhagen center.

June 26, 2016
Pure joy...
Excellent hotel, service, pleasant stay...

Mary T.
July 27, 2015
I booked through agoda and had confirmation for 3 rooms but they only had 1 room reserved in the hotel system. They made up for the confussion by upgrading our rooms but 1 of the rooms given (1549) had a broken AC. I asked to be moved by 11 pm but was able to move only by 1 or close to 1 am.

warren J.
New Zealand
July 26, 2015
A nice hotel
Location, room size and view from the sky bar

June 25, 2016
Enjoyable Copenhagen experience
Proximity to the Metro made this hotel a reasonable choice when visiting Copenhagen where hotels are not cheap! It is a bit out of town but 10mins on the metro sees you in the centre of things. Staff...
A nice corner room but with 2 big beams beside the queen bed squashy to get in & out & we aren't big people! Lack of bench space & hooks for clothes in the bathroom

June 25, 2016
Nice place for a quick...
The bed was comfortable and there's a good selection of restaurants and bars in the hotel. The train to central Copenhagen was within walking distance and was quick.
The room was in the second tower, so I had to go up one level and walk to it. It was a bit annoying, but would still stay here again.

Arshad A.
June 09, 2015
Small room with nice view
Cleanliness, breakfast, near metro station
The hotel is comfortable but too small for the price. There's a metro station nearby and a shopping complex is one stop away, with a kebab stall. It is convenient for me since i have a meeting at bella center next door.

Agustini T.
January 08, 2015
Modern theme with great breakfast
Big room, window and bathroom

June 19, 2016
I did an "express" check out and just left the key and was promised to get the bill on an e-mail. Checked out Thursday June 16 but have still not got the bill.

June 18, 2016
Despite my status they gave be a corner room that was not designed well. The bed was in between metal pillars not allowing easy access to the bed.

Agustini T.
January 08, 2015
Great architecture building with big room
Modern, big room and bathroom

Martin B.
January 05, 2015
New Year
View, location
The check-in line took one hour, which was a little challenging with a small child in tow. I am sure that this was due to the New Year celebrations, but not a good start to the stay nonetheless. We had one meal from or on service, which was really standard fare, but expensive. The breakfast was not up to four star standard. Very bad coffee and the food was completely standard. No specials or anything out of the ordinary. An definitely be improved. Organic food was missing too. Apart from those niggles, we had a comfortable stay, and the staff was friendly.

June 16, 2016
Restaurants excellent and service very good

June 14, 2016
Extra bed set up in 5 minutes, even if we arrived one in the morning after the flight chaos in Stockholm.

Hung H.
Hong Kong
December 27, 2014
Very attractive design
architecture design, location, comfort

Chong G.
November 28, 2014
modern clean but middle of nowhere
Free airport shuttle n clean modern hotel
Room had no paper tissue or amenities and no slippers or bathrobe. Very spartan. Breakfast was extensive. Location is not convenient for non business travelers

United States
June 14, 2016
Nice hotel bad location
Very modern
Too far from the city center

June 14, 2016
Location and architecture of the building
The room too small

Anna C.
United Kingdom
November 11, 2014
Spectacular views and good service
Design, soft beds, staff helpfulness
We really liked the design of the hotel and the clean lines of design. The cleanliness standards were high too and the staff were very efficient and extremely helpful. The beds, whilst very comfortable, were actually too small/narrow. The shower room was well designed and the shower was great! However they could have been more generous with the complimentary toiletries. Because it was a glass panel dividing toilet/shower from the room, privacy was a bit of an issue, although I loved the speakers in the bathroom. Complimentary tea and coffee was a nice touch, but we had to plug the kettle in on the floor because it was the only plug socket we could find! I do think for the price, dressing gowns and slippers wouldn't have gone amiss! However overall, close proximity to metro, helpfulness of staff and general aspect of the hotel made it a pleasant stay.