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Recent customer comments

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Excellent



based on 137 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 3.5
  • Location 9.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 8.1

peter R. from United States
Business travelers
Stayed 2 nights in March 2015
Great location, helpful staff
location, staff, bar
Reviewed March 18, 2015

Steven F. from United Kingdom
Couples
Stayed one night in February 2015
Great stay, Friendly helpful staff and a fantastic
Location, Breakfast, Room
Really enjoyed the place, got upgraded from a deluxe to a suite was well chuffed. It was a great hotel but not five star.
Reviewed February 11, 2015

Cheng C. from Taiwan
Business travelers
Stayed 3 nights in February 2015
OK, but not impressive as a 5-star hotel should be
breakfast, location, dalle valle restaurant
Reviewed February 06, 2015

Michael C. from Singapore
Business travelers
Stayed 2 nights in January 2015
Good location
Location, good breakfast, free wifi
Great stay at this hotel.
Reviewed January 21, 2015

Thomas S. from Denmark
Solo travelers
Stayed one night in December 2014
Plesant Stay
location, reception service, location
worked very well all around
Reviewed December 31, 2014

Ove R. from Norway
Couples
Stayed 2 nights in November 2014
Good location
Location, staff, room size
Overall very good hotel, but definately not a typical five star hotel. Somewhat worn down/out of fashion in design - and room had only window facing towards the lobby, which was not optimal. Still, good service and had a nice stay.
Reviewed November 19, 2014

Shan Y. from China
Solo travelers
Stayed one night in November 2014
Overrated hotel
Room is marginal large compare to other Nordic hotel
I have to say we didn't know why it is rated so high. The room floor is really dirty, you could see the old watermark still on the floor. The bed, blanket and pillow is not comfortable either. You could hear noise from the street even at 4am...
Reviewed November 09, 2014

Michelle O. from Malaysia
Couples
Stayed 3 nights in September 2014
Fantastic design hotel
Location, nice comfortable rooms
Very good. Great introduction to Copenhagen. Lovely location.
Reviewed September 25, 2014

Trudi L. from United Kingdom
Couples
Stayed 3 nights in September 2014
Excellent
Spacious, light airy rooms and great staff
The rooms were well equipped and spacious. Staff were extremely obliging and the hotel location is perfect
Reviewed September 21, 2014

Keith G. from Hong Kong
Solo travelers
Stayed 5 nights in August 2014
Good location
5-min walk to a big interchange metro/train station, in the middle of shopping street, and walking possible to all major tourist spots
The stay was good. Walking distance to all major spots without the need to take metro unless for out town, e.g. Malmo. Easily find a taxi waiting outside hotel entrance.
Reviewed August 26, 2014