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Recent customer comments

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Very good

based on 64 reviews
  • Hotel Condition/Cleanliness 6.8
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Staff Performance 7.1
  • Value for Money 6.8
  • Food/Dining 7.9

5.7 Kok F.
November 03, 2011
Not worth being called a hotel
The room is old and narrow. Bathrooms are small and not friendly. You can't put your face in the water basin without knocking your head. Floor boards are creaking. Bed mattresses are uneven. Tap not working. Water pressure not strong

6.7 Dookyeong H.
South Korea
November 07, 2011
A little dated
nice restaurant, good food. the rooms could do with some refurbishing..
great location, however the condition of the rooms were not so great. also there is no safe in the rooms therefore was a little worried when i was out in the evenings..

8.3 Karen Z.
October 12, 2011
Good and convenient location
Close to Copenhagen Central Station
Location was great, less than 5 minutes away from the train station. It was also close to Stroget, the shopping district, just about 10-15minutes walk away.

5 Joel P.
United States of America
July 18, 2011
Good location, small rooms, not so clean
Location near train station and buses
hotel is not a four star -- possibly two star. small rooms and common areas, inclduing lobby, elevator, and front of hotel are dirty.

9 Gabriella R.
June 03, 2011
Pleasant hotel in central position
3 minutes from central railway station with airport trains, serviceminded staff, comfortable rooms, a bit on the small side but comfortable and well equipped, generous breakfast.
quick check-in and out. as close to main railway station with frequent trains to the airport, and also 5 minutes walk to the radhuspladsen, it is very central. the staff provides a lot of the famous danish smile. the rooms are on the small side but this is compensated by comfortable beds and chairs.and no one can be disappointed by a brekfast with many a choise.recommendable.

6.7 Kum L.
February 19, 2011
Grand Hotel,
Near To Railway Station
Wasn't a good stay at first night as the heater not really working at the -2 degree celsius. Second night was warmer as hotel given a heater as heater. The advantages of Grand Hotel is near to city center and the railway station. Besides that, the hotel are surrounded with restaurant and boutique.

8 Ankit A.
December 04, 2010
lovely hotel with reasonable rooms
not enough channels on television, no tea cofee facilities in room
The hotel is very well located next to the train station. You have lot of restaurants, banks, forex located nearby. also the staff is freindly and they have a nice italian restaurant within the hotel.

8.3 Richard H.
United Kingdom
November 13, 2010
Excelllently located hotel with character
Next to main railway station , large traditional hotel , superb breakfast
Somewhat tired looking and in need of refurbishment
Hotel is situated next to the main railway station , from the airport don't go to the metro , take the train to central station , trip takes 10 minutes . From the main station entrance turn left , the hotel is about 200 metres away .Rooms are functional , but not luxurious . Staff both friendly and extremely helpful . Breakfast was great , both in terms of quality and quantity .Copenhagen is a very expensive city , and on that basis this hotel represents good value. Very near the Tivoli Gardens .Free internet access and newspapers were a pleasant bonus.

7 Chalita S.
September 18, 2010
One of your choice in Copenhagen
Nice location and good breakfast
Small room
I like the location and the brakfast very much. The room is cleanness but small and also I smell some smoke during the walking path in fron of my room even my room located in no smoking floor.

6 Sandra J.
September 02, 2010
Central but runned down hotel
Old and quite runned down
We spent a nice weekend in central Copenhagen at the Grand Hotel. Location of the hotel was perfect for us as we wanted to be near good shopping areas, good restaurants and nightlife.