Strand Hotel Copenhagen Reviews

NO way to cancel reservation Guest Rating: 1.0

Please review this e-mail Thank you for contacting us. This is an automatic acknowledgement to let you know that we have received your inquiry. There is no need to reply to this email. Your ticket code is LTK143010111432X. Please use this code in any further communication. You will hear from one of our Travel Advisors shortly, but should you require immediate assistance you can contact us via our Live Chat program on the following link: http://server.iad.liveperson.net/hc/?cmd=file&file=visitorWantsToChat&site=85343133&SESSIONVAR!Ticket=LTK143010111432X&SESSIONVAR!skill=English Or visit our Agoda Customer Support at: http://www.agoda.com/support/ Thank you, Agoda Customer Support ********************************************** Go Smarter, Go Agoda Agoda Company Pte Ltd Tel: +66 2 625-9100 Fax: +66 2 613-1763 *********************************************** E-mail : presales@agoda.com Internet : http://www.agoda.com Agoda Customer Support 24/7: http://www.agoda.com/support/ *********************************************** Agoda handles bookings for thousands of travel brands and websites through our global partners network ======= Subject: 2339046 Dear Sir/Madam, My SAS flight from Greenland to Copenhagenn (SK1291) was canceled today so I do not need a room for this evening. Please cancel my reservation: # 2339046 Thanks, Andrei Dear Mr. Kurbatov, We have now received your Booking and Credit Card information for the following hotel reservation made through our website. PLEASE NOTE THAT THIS IS NOT THE HOTEL VOUCHER YOU WILL NEED TO CHECK-IN AT THE HOTEL. You will receive a voucher via separate email from us and you must use this to check in at the hotel. If you don't receive the voucher within 48 hours, please contact us so we can resend. Please remember to check your spam settings to allow emails from Agoda. ----------------------------------------------------------------- Booking Charges -----------------------------------------------------------

I never made it top the hotel

I was not able to cancel my reservation using e-mail