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Recent customer comments

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based on 99 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 8.7
  • Staff Performance 8.9
  • Value for Money 8.4
  • Food/Dining 8.3

7.7 Duane T.
United Kingdom
November 07, 2014
Expensive and out of town...
Staff, cleanliness, view
Although the hotel room I booked is portrayed on agoda as having a balcony- it does not, so I was mildly disappointed as was the hotel manager. This hotel is a distance from town but is perfect if you like outdoor leisure activities. Food was expensive but it is a Hilton, what do you expect?

7.7 TAM H.
February 01, 2014
Nice place!
Clean, near lake, good restaurant
Nice place. It will be fantastic for staying in summer! But I have to pay money for Internet!!!

8 Yiftach M.
November 21, 2013
The hotel is cosy. Staff were extremely friendly
Helpful and friendly staff. Quiet environment.
The hotel is a bit far from the center, but lets you enjoy and feel neighborhood life in Helsinki. The rooms are comfortable and there is a sense of history to the place. The no 4 tram to the city is quite close and it takes 15-20 minutes to get to the city center.

7.3 Tan S.
October 23, 2013
Near to beach and able to watch beautiful sunset, easy access to public transport, quiet environment
The price was good. There is a bus service near hotel which is very convenient and runs frequently. Hotel is near the beach and lots of people go there to see the beautiful sunset. As it is a little further away from the city, it is very quiet and peaceful. Staff could be more friendly/helpful.

4.7 Mikko S.
September 14, 2013
Room service person was nice and polite, once asked for toothbrush
I arrived by car and disliked the lack of parking place available on the hotel ground. Had to find parking place myself in nearby road. Couldn't make any sense of reception's explanation where parking place is available, and the paid parking place entrances had been blocked. No free internet in the room. Costs eur10/night. Sauna and pool was available only few hours in evening and few hours in early morning (until 10am), so missed it on both times. According to the evening reception, hotel had only public sauna, when i went to check myself second, i found they had several private saunas available for group against a fee, but then it was too late. One room service staff was kind when delivering tootbrush, asking is there anything further she can deliver into the room. When checking out, person asked feedback upon the stay, nin a kind manner. Feedback form of hotel asked only about the positive sites of the stay. Clean, reasonable, quiet stay in a room, without any special efforts by staff for good service. I prefer Omenahotel for my next stay. I receive almost same service for less currency. There was iron and pant press in the room, which is not available in Omena.

7 Rami A.
August 20, 2013
Close to the beach, Friendly Staff, Clean
My stay was calm, the hotel is big and very quiet, the lake side view is nice, I got a promotion from Agoda so the rooms were not expensive, BUT everything else Was in deed veeery expensive, which is actually for OK for Finnish standards, but not for private visitors from Germany!

8.3 kari L.
July 20, 2013
Until next time Kalastajatorppa!
Location, environment, great facilities.
Short but excellent, have to find more time to discover the hotel and the surroundings next time.

10 Bora J.
South Korea
June 17, 2013
the most peaceful space
great enviroment good room good pople
The most peaceful place in helsinki Great ocean good view but its little far from center

8.3 Hiu L.
Hong Kong
August 18, 2013
very nice
very nice snow view.
very nice hotel, although not close to the city center. The staff upgrade us to lake view room. However, hotel only offer wifi in lobby not in your room. not convenient for business traveller.

5.7 Jamal K.
December 30, 2012
good hotel, but far from the city center
I visited the place during December. It was cold and snowy all times. I should have stayed in a palce closer ti the city centre