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Excellent 8.8
Based on 161 reviews
Excellent 8.6
Based on 2495 reviews

Recent customer comments

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based on 161 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 9.5
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.3
  • Food/Dining 8.4

Sin S.
August 01, 2015
Friendly and helpful experience from GLO
The deluxe room is great and spacious. Staff are helpful and very polite. Morning breakfast was delicious.
The overall experience is wonderful and strongly recommend stay in Helsinki

March 20, 2016
Very good
Customer service was great and rooms where super clean.
Shower didnt work properly,also for this price I had to pay extra for breakfest but the juice classes looked like they have been used since 1990. Bread was hard.

South Korea
March 20, 2016
Good facilities!!!

kelly K.
United States
July 17, 2015
Great hotel. Would stay again
In the heart of Helsinki. Really comfy rooms. The bed was great. The bath was big and deep. Perfect for a long soak

Kenneth H.
July 07, 2015
Nice location
Efficient, quiet, location
A convienient located hotel, well built so had little traffic noise. Room rate included breakfast which offers a reasonable choice of good quality breakfast items.

March 17, 2016
Really good hotel for a...
Everything was really good! Except of the breakfast everything tasted a little bit dry, but it's not that it wasn't good!
The breakfast tasted a little bit dry (eggs, bread, croissants,...) , but it's not that it wasn't good!

March 16, 2016
excellent location - otherwise nothing...
Excellent location, good breakfast, friendly staff
We booked GLO Comfort Double room, the room was cold withouth charm. Maybe we had just bad luck with a "cheap" offer from connected to a not so special room...

Camille P.
March 09, 2015
Location, Room size, Affordability
Location, Room Size, Affordability
One of the best hotels I've stayed at in Europe. The location was perfect because I wanted to check out some shops. The room was a total wow, it was big and new. I love everything about it!

Shane O.
United Kingdom
January 20, 2015
God value city hotel in downtown Helskinki
Location, staff efficiency and friendliness
The hotel is very well situated in central Helsinki, being just a few minutes walk from the railway station, and Stockmann department store, and less than 10 minutes from the harbour. Having read other reviews I opted for a street-facing room, and was given one on the top floor, overlooking Aleksanterinkatu, an upmarket shopping street with a frequent tram service. If I tried hard I could just about hear the rumble of the trams, but it wasn't a bother at all. If you want a really quiet room, ask for one facing the internal 'courtyard', but be aware that this courtyard is quite small and that you will be looking out at the rooms of lots of your fellow guests a mere 10m away. The temperature control in the room worked well, and I never felt too hot or too cold. The free internet was good enough for my use, and there was a faster paid-for service as well. There was a good range of pay-on-demand films including some very recent films,and the 24 hour, all-you-can-watch package at €20 seemed good value. Breakfast was OK: it would have been nice to have seen a bit more Finnish food, and the scrambled eggs were poor. It's not impossible to make acceptable scrambled eggs in bulk, why don't more hotels find out how? Check in and check out were both friendly and efficient. If I return I would stay here again.

Saudi Arabia
March 14, 2016
I liked my room. Clean and comfortable plus I enjoyed the spa treatments.
The female receptionist who greeted me on arrival. My husband had booked using his credit card and as I have recently moved to Finland, I do not have a current credit card as my NZ card has just ...

March 13, 2016
Comfort and safety, excellent service....
Safety, comfort, proximity to the city centre The room was wonderful.

Hong Kong
November 04, 2014
Good Hotel
Good location, nice food, near station

Antwajan A.
United States
October 15, 2014
Great modern hotel in perfect location
Clean Modern Location
This hotel is in a prime location. The room is modern and clean.

March 12, 2016
Thumbs up
Staffs there are really nice. They respond to queries and problems really quickly. They also helped in getting cabs etc
Breakfast spread could be better

March 10, 2016
Great place to stay in...
Friendly helpful staff, precise at their work and the information they have. Location of course, very close to everything. The spa kamp upstairs was a good wind down place after a long day. Very ...
The only little downside is the bathroom actually. They are very spacious and I love the design. But then because of its design, which is an open one without any doors or walls separating it with the ...

cindy S.
United States
August 05, 2014
Nice Hotel
Location, cleanliness and Agoda
Booked this hotel for my daughter and her friend in Helsinki on their way back from Osaka Japan during layover. They loved this hotel and were so centrally located to visit Helsinki during their 35+ hours layover. Easy to take bus right into town to hotel and back to airport the next day.

Achaya A.
August 04, 2014
A boutique hotel at great location.
location, breakfast, cleanliness
The room was clean and spacious with good facilities. Breakfast was lovely and the location couldn't be more perfect. The only set back is that we booked a family room for 3 adults but the bathroom has no door. (It is purposefully designed so, not that it falled out and need fixing!) If it were a double room for couples I understand that this is intended to be romantic. But for a triple room, for a family of 3 fully grown adults it's really inconvenient to have to be careful and check if somebody is taking a bath before stepping into the other side of the closet.

March 08, 2016
A pleasant stay in the...
The location was excellent. The room was spacious. The breakfast spread was nice.
Rooms could have been cleaned more frequently. We stayed for 5 nights but once or twice the used glasses weren't replaced and tea sachets not replenished.

March 08, 2016
Very Good Location, friendly Staff
Close to the main Station and the City Center with all the important Sightseeing spots in a Walking distance
during "rush hour" during breakfast time a few things were filled up lately

France M.
United Kingdom
April 28, 2014
good hotel
location, nice room nice staff
Great place to stay for business as near our customer...nice, modern hotel since it is my 2nd time there i have noticed that some rooms are much bigger than other for the same price...