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Excellent 8.6
Based on 34 reviews
Excellent 8.6
Based on 1904 reviews

Recent customer comments

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Excellent



based on 34 reviews
  • Hotel Condition/Cleanliness 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 8.4

Megan S.
United States
August 09, 2013
I would stay here again
comfortable rooms, great location, great breakfast
The breakfasts really were phenomenal (note they are expensive for “extra” people like me --when I arrived to join my party of 3 others after an early morning arrival, though we had paid for 2 double rooms), and the staff a little unfriendly at times but ultimately helpful in pointing out restaurants in the area, calling us taxis when necessary, helping us with bookings. Rooms “cozy” but lovely and comfortable. Location very good – short walk to Esplanadi and Market/pier, nice restaurants in the area (we especially liked the Italian one around the corner)

Anonymous
Sweden
December 11, 2015
Good hotel but not 4-star
The hotel is situated within a very short walk from everything in the city centre, so the location is very good. Breakfast was good, and the room clean, although a bit worn out.
The hotel is not a 4-star as it's advertised here. It was rather basic and worn out and needs refurbishing, at least the double room I stayed in (which did not resemble the photos of fresher rooms...

Anonymous
Iceland
December 08, 2015
Good location and a spacious...
Good location, spacious room

Megan S.
United States
August 09, 2013
I would stay here again
comfortable rooms, great location, great breakfast
The breakfasts really were phenomenal (note they are expensive for “extra” people like me --when I arrived to join my party of 3 others after an early morning arrival, though we had paid for 2 double rooms), and the staff a little unfriendly at times but ultimately helpful in pointing out restaurants in the area, calling us taxis when necessary, helping us with bookings. Rooms “cozy” but lovely and comfortable. Location very good – short walk to Esplanadi and Market/pier, nice restaurants in the area (we especially liked the Italian one around the corner)

Emily M.
United States
July 15, 2013
It was very comfortable
Comfort, location, staff.
Fine -- no problems. The only irritation was having to pay 10 euros per day for Wi Fi.

Claes
Finland
December 01, 2015
Superb
The place of the Hotel, center but without any disturbing noise from street or crowd. breakfast is also good within a peaceful environment.
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Kurt
Estonia
November 27, 2015
Good leasure. No problems
Location: next to Savoy Theatre. Where I wanted to go.
The computer in the business centre is of stone age.... Slow and well... slow again.

Candace W.
United States
July 09, 2013
Great stay in the city center
Location, fantastic breakfast buffet, friendliness of staff
This was a delightful hotel right in the city center, with easy access to parks, Market Square, tours, sights. The real highlight was the excellent breakfast buffet. Another feature was the nice couch in our room.

Din W.
Hong Kong
July 08, 2013
Comfortable and clean
Very comfortable, large bed, very clean
The hotel is very comfortable due to a large bed provided to us. It could offer us a very good sleeping quality after a day out of sightseeing. Everything in the room was clean and comfortable. The location is not bad that it only takes around 5 to 10 minutes to the central station. It will be better if a free wifi is provided.

Thejoecarroll
Finland
November 26, 2015
Disappointing on several fronts.
Price was ok for such a central location.
Unfriendly/rude staff, especially compared to the high standards I've come to expect in Helsinki. The interiors were a little worn-looking. Free Wi-Fi was extremely slow, and a reasonable ...

Anonymous
Russia
November 24, 2015
Fabulous
Great breakfast Warm atmosphere
Some reparing in bathroom will be a good idea. At that everything works well, just a litle bit old-fashioned.

Kin T.
Malaysia
May 06, 2013
Small room but comfortable and clean
Great breakfast, centrally located and friendly staffs

Daniel J.
Germany
March 08, 2013
Lovely interior and great location of this hotel
Location, interior of the rooms, staff friendliness
The Next Rivoli Jardin is my favourite hotel in Helsinki. The rooms always have a lovely interior design, which makes my stay always better than at the ultra-modern high tech hotels.

Gary
Australia
November 22, 2015
Good
Huge bed,tea and coffee making in room, friendly helpful staff, good breakfast.
Unfortunately, the location of this hotel is disadvantaged at the moment by significant road works in the street outside which not only made access with luggage difficult( Hard to wheel suitcases over...

Maria
Estonia
November 21, 2015
I'll go back
Location is marvellous! Small hotel which feels like home. Good variety of lactose free food at breakfast table. I liked that there was no air conditioning (silent sleep) but for some this might serve...
If you want to wash your hair, please bring your own shampoo. Conditioner is perfect but shampoo is 2in1 with body wash...

Sean M.
Mongolia
February 20, 2013
Great hotel!
central location, friendly and english-speaking staff, beautiful decor
it's a great hotel! really at the end of old town, it's so easy to walk around the city. the staff have great tips and are always available and friendly!

Maunu L.
Finland
December 22, 2012
Nice and cozy
Very nice ambiance, clean and cozy, personal service and a great location,
I revisited this hotel after many years. I had forgotten how nice it is. Small and friendly. Like visiting a home. Nice clean rooms. Great breakfast that was included. Fresh coffee, tea, cakes, and pastry available in the lobby all day free of charge. In the heart of the city. From now on I will stay here more often.

Satisfied
United States
November 16, 2015
Wonderful Helsinki Hotel
Great location, wonderful breakfast, perfect hotel.

Graham
Australia
November 16, 2015
Ideal in Helsinki
Good hotel, have used it before. Comfortable room, everything just as it should be, loved having good seating for both of us (so many hotels have only one chair in a double room, this had a beaut ...
There was nothing that we didn't like

Dennis C.
Malaysia
October 18, 2012
Great location
Good for shopping
Good location and hotel rates is a bit high. Breakfast reasonable good and room is clean.very near to ferry terminal to Talinn , walking distant.