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Excellent 8.2
Based on 106 reviews

Recent customer comments

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based on 106 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.2
  • Food/Dining 7.0

Monica N.
United States
July 15, 2016
Front desk unpolite
Hate to rate the staff disappointing because of one staff member. Don't remember his name, all I remember is that he was rude and was not patient with us when trying to explain things for our morning departure.

olivier P.
June 25, 2016

Raymond N.
June 01, 2016
Good staff
fast check in

Raymond N.
June 01, 2016
Good staff
fast check in

Jessica B.
United Kingdom
May 27, 2016
Great location for exploring Berlin
Another great visit to Hotel Berlin, Berlin - just open the sauna for longer hours next time & add some hooks in the bedroom / ensuite for hanging towels, clothes etc

South Korea
May 24, 2016
always busy and noisy
poor service, busy, noisy and crowd

Morten L.
May 23, 2016
Good value for the price
Only irritating element was that by check in I had to provide all the information provided at the booking online again. I booked the stay at Agoda Reservations. My first impression of the staff in the reception was that they became unfriendly when asked about the nessety to fill out the details about my self and my adress again (their standard check in formular). At the end of my stay i payed for parking. The recieptionist was very friendly and serviceminded as I checked out. Maybe I'll go here again. Wireless WIFI was not so good. I had my Laptop with me and with the WIFI-cable provided in the hotelroom there was a good connection to the internet. Near by there is a good bakery shop where I had my breakfast. It's possible to make tea and coffee in the hotelroom. For some reason there was cups, sugar and creamer but no spoons.

Kentin M.
February 28, 2016
Not a four stars! But a 3 stars!
breakfast is good!

Miljana P.
February 15, 2016
Perfect location!
Clean, close to main touristic sites, quiet
Everything was great except the slow wi fi which was free only for 24 hours.

Nicolette V.
United States
November 27, 2015
Great money value and location but overrated.
Location, value for the price, friendly staff.
For the money it was great. Location and transportation great. Not a four star hotel , three at best. Food mediocre compared to anywhere we have eaten. Beds like rocks and needed mediation several times. Staff tries hard. An older hotel that needs a bit of updating.