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Recent customer comments

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All reviews (111)

Business travelers (15)

Couples (44)

Solo travelers (27)

Families with young children (8)

Families with older children (7)

Groups (10)

Very good
7.4
based on 111 reviews
Hotel Condition/Cleanliness
7.2
Facilities
6.3
Location
7.7
Room Comfort/Standard
7.0
Staff Performance
7.2
Value for Money
7.9
Food/Dining
7.3

7 Ellen J.
United States of America
October 25, 2015
Hotel Europa City
Reasonable Price, location, and Breakfast
It was OK; tiny elevator and bathroom. Hard beds. Large room.

5 Sylvain B.
France
September 17, 2015
Ok but disappointed
Location / Breakfast / Price
As a business traveller, the Wifi is a main choice criterai for me when going anywhere. Despoite a note in the booking, the room we had a very poor, if any, wifi signal, making any stable connection absolutely impossible. (there are wifi repeaters only every 2 floors :( ) As the hotel was full, it was not possible to change room, despite my request during the booking. The staff was not properly responding to my issue and found many excuses to not change that situation (maybe later, no one to clean your room right now...). this was a big disapointment. Otherwise, the hotel is ok, mostly clean. A better care and attention for detail (delapidated lift floor, squeeking door handle) would have given me a much better feeling about the place. In the end, to be recommended: Yes, because nothing (except wifi) was wrong. Nicely located, calm neighborhood and decent prices make it ok.

7.3 Albert X.
Spain
August 04, 2015
Value for money, breakfast included
Value for money, breakfast included
Simple hotel but for its price more than enough if you are only looking for staying overnight and because breakfast is included, simple but included. Nice staff, quite area and just 3-5 min walking to subway.

6.3 Christopher B.
United States of America
July 21, 2015
They have a gruff unpleasant Ill informed front dE
When the shut up and or turned the bass down
Lame

10 olya R.
Israel
July 20, 2015
It couldn't be better
Very helpful stuff, best location, good rooms
Perfect place to stay in Berlin, they make you feel like home. I forgot my i phone somewhere in the hall of the hotel, and went to the city, after few hours I realized that my phone is missing, i called to reception with no hope and what a surprise- they found my phone and keep it for me . Very reliable place. Definitely will back again:)

7 micha M.
Israel
June 26, 2015
Fair for the price
Helping stuff.price.cleaning
A good hotel for travelers

4.3 TENG C.
Malaysia
February 24, 2015
Front counter rude staff
nil
On a scale 1-10 I rate 3 walls to thin sound coming all directions got a room 101 next to lift shaft

3.3 Ayu P.
Indonesia
October 02, 2014
I DONT RECOMMEND THIS HOTEL
big room, bis sofa, another small sofa
far from train station. unfriendly staff. NO BATHTUB. VERY SMALL AND OLD FASHION ELEVATOR!! much better using STAIRS. standard breakfast (smelly scrumble egg). WONT STAY ANOTHER NIGHT

7.7 Yeung Y.
China
August 15, 2014
Good location and breakfast
Varied food provided for breakfast
A front desk staff is not helpful and unfriendly. When i asked him to help for reservation, he refused to help and said that he was busy. But it should be just a few minutes thing. Other staff are fine. The hotel is old but clean.

9.3 Rebecca B.
Israel
May 24, 2014
The staff were very helpful and attentive
Staff, location, quiet
We were very satisfied, the staff catered to out special needs and helped us out. The bath was wonderful and the room was quiet and clean. We were very close to olivear plats