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Andri K.
Solo travelers
Iceland,
May 30, 2013
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Top service, very helpful staff, gorgeous rooms.
Location, Staff and hotel design
10
Very pleasant one. The staff does a very good job and are helpful in every way. The hotel design is very good and the Club rooms are gorgeous looking and very comfortable.
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Maree R.
Couples
New Zealand,
May 27, 2013
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great stay in great location
close to public transport, great buffet breakfast, comfortable room
9.3
Enjoyed the location of the hotel, close to metro, hop on hop off bus stop, restaurants, shopping and sightseeing
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Jonas K.
Couples
Sweden,
May 19, 2013
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Great place to stay
Location, location, location... :-)
9.7
Good location, EXCELLENT breakfast buffet.
Nothing to complain about at all, except the Hotel looks booring from the outside... :-)
My wife thought the beds was a bit to hard.
Spa is semi-nice, but Sauna not included. Very strange?
Internet not included. Bad...
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Avi F.
Business travelers
Israel,
May 06, 2013
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Great Hotel
Breakfest is great, location is superb and hotel personel are very welcoming
10
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Soren D.
Couples
Denmark,
April 20, 2013
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two wonderful days with a very nice and profession
the room, he spa ond the locationt
8.3
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Shing F.
Groups
Hong Kong,
April 01, 2013
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Very good value of money
Delicious breakfast, and polite staff. Too good at this price
9.3
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Kevin L.
Business travelers
India,
March 10, 2013
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A very comfortable stay
Everyone from the front desk to the housekeeping was very polite and helpful (the true stars in the five stars). Fantastic breakfast (one of the best I have had – nope it’s the best I have had). And i
6.7
Right from the time we arrived everything was great - Warm welcome, early check-in and we did not even have to ask for it! I know they have renovated some of the rooms but the standard rooms need a bit of a facelift too considering it being a five star (still comfortable though). I salute the chefs as that’s one thing I am truly going to miss - the morning breakfast at the Hotel Palace on the 2nd floor.
Will be returning to the Palace for sure!
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Clifford F.
Business travelers
India,
March 10, 2013
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Great Hospitality and service, value for money
Centrally located, Very courteous staff, Hi-Speed internet
8
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Andreas R.
Business travelers
Austria,
December 23, 2012
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good location, nice hotel but expensive extras
7.7
The location is supberb (just a few meters form "Ku'Damm-Shopping Street and the famous KaDeWe Shopping Center). Rooms are spacious und very clean, breakfast is okay for a 5* hotel. Gym is well equiped, clean and modern.
What i did not like is the "paying for everything extra"-policy. You want to use the sauna - pay extra. You need internet - pay extra (€ 22.-- for internet access, which is quite expensive). Parking your car - sure, but the € 26,50 are not really a bargain.
As a very frequent treveller I would suggest of changing this policy, like most of other 5* hotels did already. Payingextra for the usage of the sauna in a (expensive) 5* hotel and not even providing a complimentary basic internet access has becom unusual in this class...
Shopping Tip:
try the 6th floor Gourmet Area at the KaDeWe-Shopping Center nearby. Their oyster bar is among the bests in Europe.
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Andrew P.
Families with older children
United Kingdom,
October 16, 2012
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Great location, very clean and good service
Location, breakfast and service
9
Everything went smoothly as expected. Quick checkin and checkout , great breakfast and very clean rooms. Only downside was a room without a view.
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