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Recent customer comments

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All reviews (133)

Business travelers (11)

Couples (73)

Solo travelers (28)

Families with young children (1)

Families with older children (9)

Groups (11)

Excellent
8.5
based on 133 reviews
Hotel Condition/Cleanliness
8.7
Location
9.5
Room Comfort/Standard
8.7
Staff Performance
8.5
Value for Money
8.4
Food/Dining
7.3

8.7 Caroline D.
United Kingdom
December 17, 2014
Great location
Location and friendly staff
Great

8.7 Joyce T.
United Kingdom
December 19, 2014
first impressions of german hospitaty
efficiently run, good heating, friendly service
very pleasant

10 Sergelen T.
Mongolia
December 14, 2014
Great stay!
best location, excellent breakfast, value of money
We first booked a room for 3 days without breakfast, but after arrival decided to try for one day as it was a Sunday and the breakfast was absolutely great! We expanded our breakfast order for another two days.

8.7 Natjira K.
Thailand
December 07, 2014
Best location
Best location, helpful and friendly staffs, Ronnefeldt tea in the room
There was a water maintenance/repair on the day we arrived. So, no water at night. The NH hotel provided us a late check out (17.00) on the next day in return. That was great.

8.3 CANDY S.
Philippines
October 20, 2014
Very good. Nice location good breakfast!
Location comfort cleanliness
Very good

9.3 gaby M.
Canada
October 17, 2014
Excel location excel value fabulous staff
location cleanliness staff specially the tourist information section of the hotel.
Excellent very clean very friendly BUT our only disappointment was when we discovered that there was a tourist information desk with a real gentleman who helped us all the way even though we had bought all our tickets elsewhere. WHY???? very simple the sign above his desk says MOBILITY instead of Tourist information. we felt very bad. Please inform the General Manager thank you Of course we shall come back....and send our friends..

8.3 Paul W.
United Kingdom
October 15, 2014
Satisfied customer
Location, breakfast, quiet room
The hotel is well located for sightseeing in Berlin Mitte (museums, Unter den Linden, ...), all within walking distance. Breakfast was good, with a fine selection of hot and cold food. There was no bottled water provided in the room, but this can be bought cheaply from a nearby supermarket on Friedrichstraße.

7.3 Harry B.
Indonesia
April 19, 2015
Berlin is big can stay anywhere really
Near train station, Has few restaurant, tram pasing area.
I like to be center of attraction and night life. All cafe and restaurant is not located near this area. you need to take a tram or a long walk 30 minutes to be center of the crowd. Just annoying because the are 2 lift that may be apartment. The hotel lift is kind of emergency exist door. You need to push that door before go into the lift. recommended for short stay in Berlin as its near train station.

8 Hannah F.
United Kingdom
September 15, 2014
Good location
Location, facilities and cleanliness
Good location that makes it easy to get around Berlin. Would definitely stay here again.

10 Eran C.
Israel
September 11, 2014
Amazing hotel
The rooms are clean and fully equipt with all you need. The personnel are proffisional with a great service. Great location. Recommend
Everything was great. Awesome