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Park Inn by Radisson Berlin Alexanderplatz

Alexanderplatz 7, Mitte, Berlin, Germany 10178

Very good 7.8
Based on 522 reviews

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Very good



based on 522 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.3
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Staff Performance 7.4
  • Value for Money 7.4
  • Food/Dining 6.9

8 WING L.
Hong Kong
September 19, 2015
nice and convenient
comfortable and nice hotel
Clean, value for money

5.3 Paula R.
United Kingdom
September 05, 2015
Disappointing
Location, price,
Very disappointed in this hotel. Issues with wifi not working, air conditioning worse than useless, shower in the room, toilet walls transparrent, lack of pillows and the ones we had were cery poor quality, staff very rude when enquiring about the wifi.

8.7 Thavachelvan K.
Sri Lanka
August 17, 2015
Good stay for Business traveler
location , location , location
Very pleasant stay

8 Chan Y.
Hong Kong
August 11, 2015
Good location
Good location. The shopping mall is just next to the hotel. Clean room and polite staff.

4 Yuen C.
Malaysia
August 01, 2015
Overrated snootiness
Park Inn by Radisson Berlin Alexanderplatz
The reception area is a disaster. No body around to help welcome and check you in and make you feel at home. Staff was snooty - that's the only word that comes to mind. Is it just this hotel or the people in Berlin in general?

4.7 william H.
United States
July 17, 2015
over rated
arriving, sleeping
over-priced underwelming

7.3 Daphne B.
Australia
July 17, 2015
Great location but service not so great
Location, room cleanliness
When checking in the queues were often very long and though there were staff members behind the counter, it seemed to take a long time for them to deal with the queues. A single queue for checking in/out and any other queries is just bad organisation. They should differenciate so guests who are already checked in do not waste time in the queue together with large groups trying to checking in. The staff at reception and concierge were generally not very warm or friendly. It seemed to be a bit of pot luck as to who you got and the type of service they provided. I read in the room information brochure that you could ask for extra pillows and blankets. Why were these not available in the room already? One pillow per guest???? It made it very uncomfortable when wanting lie down to read or watch television for a bit. I did not request extra pillows as I expected to be charged for anything extra. Most modern 4 star hotels would offer their guests free wi fi. Not so at the Park Inn! We had to pay! Really? In Australia this would be a given. I feel that a 4 star hotel should offer better quality amenities.

9.7 Sarah G.
Australia
July 17, 2015
Enjoyable stay
Location, helpful staff and great room
Fantastic stay at the hotel, location is great for public transport. Getting around Berlin is easy using the trains, trams and underground. Shops are just there for a quick shop too!

9.3 Hildegard F.
Switzerland
July 17, 2015
Great location, small rooms
Location was great. Lots of great places to eat in mitte. Incredible view.

5.7 willem B.
Netherlands
June 30, 2015
very disapointing hotel in a good location.
location, location, location
They try to make money out of everything. Even for the toilet in the lobby you have to pay. One hour internet is Euro 6,-- and for one night Euro 10.-- whereas in most hotels these days it is for free. To go on the roof terrace is another Euro 4,-- The Galeria Kaufhoff Shop next door serves a nice breakfast for Euro 5.50 and has free internet!! (just not at Sundays) When I finally had time to use the sauna it was closed ''for renovations''. But there was noone working there at all and I came back several times to check. They are under staffed so check in/out takes forever as there are up to 70 guests in line. They close one enterance of the building in the evening so you have to walk around the building, Staff knoks on your door early in the morning because they want to do the room. At 7.30 and 7.45 and 8.00 0n a Sunday morning is not nice. The shower and the toilet are in the bedroom with some glass around it, not practicle at all. All in all a vey bad experience!