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Park Inn by Radisson Berlin Alexanderplatz

Alexanderplatz 7, Mitte, Berlin, Germany 10178 - Show map

Very good 7.8
Based on 544 reviews

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Very good



based on 544 reviews
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for money 7.4
  • Food/Dining 6.9
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Daniel W. from United Kingdom
Couples
Stayed 4 nights in February 2016
amazing views!
location, room view and friendliness of staff
Reviewed February 14, 2016

Ali F. from Poland
Business travelers
Stayed one night in February 2016
Very bad experience it is just like cave
Nothing
Very bad I nerer suggest any one to stay at there
Reviewed February 06, 2016

DrAstrid T. from Denmark
Solo travelers
Stayed one night in February 2016
OK for a few nights.
Clean room, good location, fast lift
OK. Safety box is not big enough for a 15 inch laptop.
Reviewed February 06, 2016

Xiao S. from Singapore
Couples
Stayed 4 nights in December 2015
Location is superb,just directly at Alexanderplatz
Location, great view from hotel, value for money
We were there on our honeymoon and were given a free upgrade, which was awesome because we could watch the fireworks on New Year's Eve from our own bedroom. Location was great because it is situated directly at Alexanderplatz station, about just 100m walk at most. We paid for breakfast for one of the days and loved that they had such a great spread, but it did seem a tad crowded and people just ate and go. Primark is just next door - literally just 20m walk away from the hotel entrance, so do expect to shop a lot there. Try to go once it opens in the morning, crowd gets significantly more after 1 hour or so. Lots of food and shopping around the area so you'll be spoilt for choice! Highly recommended to stay. Only peeve is that the hotel is a little dated and check out can take a long time due to the high volume of guests.
Reviewed January 18, 2016

Brendan D. from Canada
Groups
Stayed 7 nights in December 2015
Fantastic Stay
House keeping, location, and the view
It was amazing.
Reviewed January 12, 2016

Dewinita D. from Indonesia
Couples
Stayed 2 nights in December 2015
Great place to stay
Location! Location! Location
The staff was very helpful., they try to get us early check in without any additional charges. Wi-fi cost about 10euros per day. Room was a bit small but still clean and comfy.
Reviewed December 31, 2015

Suzanne D. from Ireland
Groups
Stayed 3 nights in December 2015
Christmas Markets
Comfort, location, view
Reviewed December 17, 2015

Sella S. from Malaysia
Solo travelers
Stayed 3 nights in October 2015
Perfect location
location, clean, affordable
Close to train station, 2 stops away from central station. next to primark shopping and other shopping malls,easy to find food. Convenient
Reviewed December 14, 2015

Huang K. from Malaysia
Couples
Stayed 4 nights in July 2015
Great hotel in a great location!
location, close to many restaurants, close to alexanderplatz train station
it was pleasant! one of the better hotels we have stayed in germany. great choice for location!
Reviewed December 02, 2015

Mpho M. from South Africa
Business travelers
Stayed one night in November 2015
carpet stains and rude chambermaids
Fantastic receptionist Ms Fahmy was friendly and prompt.
Ms Fahmy, the receptionist was very friendly and helpful when I arrived from a long haul flight. Check in was prompt and I had immediate access to my room. I requested a late check in and they were very accommodating. On the downside, the hotel does not offer free internet, a porter service or free breakfast. The hotel entrance feels like a public thoroughfare and a bit uncomfortable. My room was cozy, with newish bathroom fittings in good condition. However the carpets was really old with stains along the corridors - not great if you suffer from allergies. I woke up with a blocked nose. Due to a Mis understanding at checkin about my request for a late check out, the cleaning staff knocked repeatedly on my door and I was rudely instructed to check out. No polite greeting or polite questions about my check out time. This was underscored by the presence of what appeared to be two big men in suits waiting outside my room by next to the lift lobby. I was given 10minutes to vacate my room at 3.25pm (I was under the impression that I could stay until 4pm and u was not informed of what procedures to take to ensure that this could happen, other than the fact that I would pay an additional 25euros). I did not receive a call from reception to clarify this nor was I given the opportunity to call reception either. I found the cleaning staff utterly and completely rude. I was made to feel like a criminal and i felt unwelcome. The menacing presence of those two men in the lift lobby was intimidating and I was made to feel like a criminal, simply because of a misunderstanding at check in. This was horrible experience and I will never stay here again. Noting my distress at check out, ms Reception kindly waived my surcharge and explained that it was a misunderstanding, however this does not excuse or justify rudeness from a chambermaid. Unacceptable.
Reviewed November 13, 2015