Back to hotel info

Excellent 8.7
Based on 66 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 66 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 10.0
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.2

Renhard D. from South Africa
Solo travelers
Stayed 2 nights in June 2014
Great stay in Berlin
Centrally located, great buffet breakfast, friendly staff
Great stay at centrally located hotel. Enjoyed the swimming pool.
Reviewed June 10, 2014

Robert W. from United Kingdom
Couples
Stayed 3 nights in April 2014
Superb value for money
Cleanliness, quietness of room, quality of breakfast
Could not really fault this hotel, would recommend without hesitation.
Reviewed April 22, 2014

Rolf B. from Denmark
Families with young children
Stayed 2 nights in July 2013
nice
pool, breakfast, service
we loved every minute of the stay, the pool, the spa the breakfast ...
Reviewed July 25, 2013

Elizabeth M. from United Kingdom
Couples
Stayed 3 nights in July 2013
Great hotel near city centre
Breakfast. Swimming pool, Nice room
Cannot fault this hotel, good location, great breakfast plenty of choice, staff very nice and friendly. Room facilities good and free water every day. The only criticism would be free wifi you will get this only on the last night if you sign up to their hotel chain.
Reviewed July 11, 2013

Joanne Y. from United States
Couples
Stayed 4 nights in March 2013
Comfortable and modern
Staff was extremely helpful, totally bilingual. They helped with packaging and mailing a parcel. Breakfast was delicious.
Reviewed April 16, 2013

Ching L. from Hong Kong
Couples
Stayed 3 nights in December 2012
Friendly and helpful hotel staff
The staff members were very friendly and provided very helpful advice as to places to visit (such as the best Christmas market in town)
We had a very pleasant stay and was very happy that we were given a room with very nice view of the city. The staff members were friendly and provided helpful guidance as to the best Christmas market and the best currywurst place nearby. The only downside is that the location of the hotel was not particularly convenient though since it was located in between two metro stations.
Reviewed January 02, 2013

Kamini I. from Germany
Business travelers
Stayed one night in October 2012
Friendly Reception Staff, Small Rooms
V.Helpful and pleasant Reception staff, Good Location
Rooms are small and functional, with all needs met, but absolutely with nothing 5 Star about them or rest of Hotel. What was very positive however was the attitude of the Reception Staff. All were very pleasant and helpful. This makes it worth it! I got a good rate too.
Reviewed October 14, 2012

David H. from Canada
Couples
Stayed 7 nights in September 2012
Nice rooms and a good location
Well located, nice amenities
Overall it was a pleasant stay. Some staff were a bit arrogant when I asked to have a room with a king size mattress rather then t mattresses push together. Not all front desk staff were helpful when giving information about tours or general city information. Overall it was a pleasant stay and would recommend the hotel.
Reviewed October 04, 2012

Edward C. from Canada
Solo travelers
Stayed 4 nights in July 2012
Nice stylish hotel
Comfortable bed, nice gym/swimming pool/sauna
I had a good stay generally. Enjoyed the gym/swimming pool/sauna. Quite disappointed to have to pay for wifi both in room and in the public areas - this does not seem to be catching up with the times. Also the location is a bit far from the subway/train station, especially when you have luggage.
Reviewed July 17, 2012

Philip G. from United Kingdom
Families with older children
Stayed 3 nights in February 2012
Great location. Super staff
Concierges, very convenient bus stops for getting into/out of city centre, swimming pool & sauna
This hotel was a great choice for our family with teenage children. Swimming pool is great - you can swim proper lengths, steam room & sauna area are great for relaxation. That's the etiquette in Germany. Buffet breakfast was an incredible choice with a chef preparing omelettes, pancakes etc to order. The concierges are very friendly and helpful. Very easy to get around the city from this hotel as the bus stops are 2 minute walk away each side of the street. It's an enjoyable easy 10 minute ride into the city going through the Tiergarten area. You are about 8 minute walk from the KaDeWe luxury department store. Would definitely recommend.
Reviewed February 27, 2012