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Excellent 8.4
Based on 200 reviews

Recent customer comments

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Excellent



based on 200 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.4
  • Food/Dining 7.7

Ali H.
United Kingdom
March 18, 2016
Good hotel
(1)friendly staff (2) clean room (3) near to alexanderplatz
Good hotel with friendly staff..breakfast was good aswell.overall value of money..

Amir S.
Israel
March 10, 2016
Would like to come back
Nice location, clean and comfortable

Musthofa M.
Indonesia
February 08, 2016
facility
Not enough soup in the toilet, No cattle in the room No tea or coffee in the room

Hui C.
Malaysia
January 26, 2016
No regrets
Great location, helpful staffs, excellent rooms
It was awesome. Had a good stay. Staffs were extremely helpful and friendly. Everything was within walking distance. Extremely convenient.

Hok P.
Hong Kong
January 03, 2016
A business hotel with quality
Close to tourist spots, restaurant and train station
Outstanding & enjoyable

Leen D.
Belgium
December 28, 2015
Xmas city trip
Very well located, nice breakfast

Timothy B.
United Kingdom
December 25, 2015
Excellent comfort, quality of service and standatd
Clean functional rooms
Brilliant. Booking next year.

Michael H.
United Kingdom
December 09, 2015
Excellent location.
Room, Staff and Food
We stayed on Bed and breakfast. Breakfast had something for all tastes. We should have asked for a thicker pillow as it was very thin. Bedroom was very warm at night and A/C did not seem to cool it. Staff very helpful and spoke very good English.

Pei C.
Malaysia
December 04, 2015
Comfortable stay
Clean, new, functional
Had a good stay.

Wan L.
Singapore
November 01, 2015
NEVER leave any valuable in the hotel room
Good location, spacious room
Need to walk a distance from the nearest Bahn station. No shelter at all for the walk from station to hotel, made it worse as it was freezing cold during our stay. Have two times bad experience with a front counter staff who was unfriendly and cold (the only young lady wearing spectacles), different from the other staff on duty. We arrived at 10am and asked if we could do early check-in. Instead of helping us check if the room for our booking is ready (which i managed to re-ask another staff and who allowed us to do early check-in), she simply said strictly only after 3pm. This 4-star hotel does not provide kettle nor bathroom amenities like toothbrush/toothpaste, and does not replenish bottled drinking water daily (one-time only). The nightmare was that we discovered our money which was left inside a haversack (no lock) in the room, went missing after we returned for the day. We can only blame ourselves for oversight, but to those who intend to stay in this 4-star hotel please watch your valuables tightly!!